TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Love TurboTax All is well at tax time with TurboTax! Thank You!!
Date published: 2022-04-10
Rated 5 out of 5 by from UX Design was Phenomenal. First time filer, first time turbo taxer. Shoutout to the information technology teams that make this site so beautiful, seamless, and a pleasure. I really enjoyed how turbotax has made the tax process enjoyable!
Date published: 2022-04-10
Rated 4 out of 5 by from Tax Preparer I like being able to do my taxes at home along with doing my families also
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use. I have used Turbo Tax since 2004 and found it easy to use, plus saving a lot of money. I'm going to teach my daughter how to use it.
Date published: 2022-04-10
Rated 2 out of 5 by from Frustrating experience It shouldn't be that difficult to communicate how to update the software and being more specific as to what to do when you are literally on the last step. Your help system and customer service is abysmal.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Peasy I love using TurboTax. They couldn't make a potentially COMPLICATED GOVERNMENT TASK easier. This is my third year doing my own taxes and I'm kinda sorry I ever paid someone to do it. Even with confusing investment income to report, TurboTax imports data from my financial institution and puts 99% of the needed data in the right spots for you. Cool!
Date published: 2022-04-10
Rated 4 out of 5 by from Fairly Painless and Easy First time using TurboTax to File Sched C, so hoping I did everything right. Upgraded and was able to talk with a live certified tax agent, so that was a big help. Did not know that we could actually have them fully prepare our taxes, so may have used that if we had more time and could avoid filing an extension. Good info to know for next year I guess. Hoping we did it all right and hoping it passes any IRS reviews.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is a gift for the layman. Easy and accurate to use. We have used it for years.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax Has Ghost Form Bug Both the online and desktop versions gave me error messages about unneeded missing forms that took a long time to troubleshoot. I found posts about this bug online. Since tax season is almost over, it seems like they should have fixed it by now. I had bugs with last year's online version too. I feel like TurboTax has started taking its customers for granted.
Date published: 2022-04-10
Rated 5 out of 5 by from Wonderful experience with Mariana on TurboTax Mariana prepared our taxes quickly and thoroughly. She responded to all of our questions and kept us informed at each step in the process. It was easy to upload forms and review the materials. She was a pleasure to work with and gave us peace of mind!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2133
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax All is well at tax time with TurboTax! Thank You!!
Date published: 2022-04-10
Rated 5 out of 5 by from UX Design was Phenomenal. First time filer, first time turbo taxer. Shoutout to the information technology teams that make this site so beautiful, seamless, and a pleasure. I really enjoyed how turbotax has made the tax process enjoyable!
Date published: 2022-04-10
Rated 4 out of 5 by from Tax Preparer I like being able to do my taxes at home along with doing my families also
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use. I have used Turbo Tax since 2004 and found it easy to use, plus saving a lot of money. I'm going to teach my daughter how to use it.
Date published: 2022-04-10
Rated 2 out of 5 by from Frustrating experience It shouldn't be that difficult to communicate how to update the software and being more specific as to what to do when you are literally on the last step. Your help system and customer service is abysmal.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Peasy I love using TurboTax. They couldn't make a potentially COMPLICATED GOVERNMENT TASK easier. This is my third year doing my own taxes and I'm kinda sorry I ever paid someone to do it. Even with confusing investment income to report, TurboTax imports data from my financial institution and puts 99% of the needed data in the right spots for you. Cool!
Date published: 2022-04-10
Rated 4 out of 5 by from Fairly Painless and Easy First time using TurboTax to File Sched C, so hoping I did everything right. Upgraded and was able to talk with a live certified tax agent, so that was a big help. Did not know that we could actually have them fully prepare our taxes, so may have used that if we had more time and could avoid filing an extension. Good info to know for next year I guess. Hoping we did it all right and hoping it passes any IRS reviews.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is a gift for the layman. Easy and accurate to use. We have used it for years.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax Has Ghost Form Bug Both the online and desktop versions gave me error messages about unneeded missing forms that took a long time to troubleshoot. I found posts about this bug online. Since tax season is almost over, it seems like they should have fixed it by now. I had bugs with last year's online version too. I feel like TurboTax has started taking its customers for granted.
Date published: 2022-04-10
Rated 5 out of 5 by from Wonderful experience with Mariana on TurboTax Mariana prepared our taxes quickly and thoroughly. She responded to all of our questions and kept us informed at each step in the process. It was easy to upload forms and review the materials. She was a pleasure to work with and gave us peace of mind!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2133