TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from TurboTax failed to efile my taxes Even after acknowledging the payment of my filling fees, TurboTax failed to execute the efile.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax Is Great! This is my second year to use Turbo Tax Live. This service is wonderful - I know more about my tax return now than I have in working with a local accountant for ten years!
Date published: 2021-05-20
Rated 5 out of 5 by from perfection easy fast $$$$$$$$$$$$$$$$$ love it enjoyed doing taxes fun fun
Date published: 2021-05-20
Rated 5 out of 5 by from Reliable software Have used this software for several years. Fast and efficient and easy to understand.
Date published: 2021-05-20
Rated 3 out of 5 by from I didn't like how at the end it wasn't really free It was easier for me than filling out the forms. Honestly, had I known I could just scan documents and input common info, I would not have procrastinated for so long
Date published: 2021-05-20
Rated 2 out of 5 by from Good luck if you will ammend! "Ammend" feature is broken and difficult. Example: If you have already filed before the new unemployment rule in 2021. Then the new rule caused you to be eligible for additional credits, IRS advice you to ammend. Now good luck with TT with that. Because TT updated the formulas, once you reopen your tax file to ammend, instead of showing your original (already filled and accepted) returns, it would show the new return as if you filled after the new rule!! Now, how can I ammend my return when it is already not showing the return that I filled?! Impossible to do so using the software. Leaving me have to find out how to file form 1040-X manually which is the reason people buy tax software in the first place.
Date published: 2021-05-20
Rated 1 out of 5 by from TurboTax SUCKS! I have been using TurboTax for years. I will never use it again. I have had so many problems this year with this product not being able to correct errors. With the price that turbotax charges and the difficulties I had, I will be better of to simply pay someone to do it for me.
Date published: 2021-05-20
Rated 5 out of 5 by from turbo tax is great I love using turbo tax. it is easy to use and is reliable every time
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast! Vernette was able to answer all my questions and assist me when the IRS rejected my return.
Date published: 2021-05-20
Rated 2 out of 5 by from Frustrating Received a lot of rejection. Documentation correct. Not going through.
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 211
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax failed to efile my taxes Even after acknowledging the payment of my filling fees, TurboTax failed to execute the efile.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax Is Great! This is my second year to use Turbo Tax Live. This service is wonderful - I know more about my tax return now than I have in working with a local accountant for ten years!
Date published: 2021-05-20
Rated 5 out of 5 by from perfection easy fast $$$$$$$$$$$$$$$$$ love it enjoyed doing taxes fun fun
Date published: 2021-05-20
Rated 5 out of 5 by from Reliable software Have used this software for several years. Fast and efficient and easy to understand.
Date published: 2021-05-20
Rated 3 out of 5 by from I didn't like how at the end it wasn't really free It was easier for me than filling out the forms. Honestly, had I known I could just scan documents and input common info, I would not have procrastinated for so long
Date published: 2021-05-20
Rated 2 out of 5 by from Good luck if you will ammend! "Ammend" feature is broken and difficult. Example: If you have already filed before the new unemployment rule in 2021. Then the new rule caused you to be eligible for additional credits, IRS advice you to ammend. Now good luck with TT with that. Because TT updated the formulas, once you reopen your tax file to ammend, instead of showing your original (already filled and accepted) returns, it would show the new return as if you filled after the new rule!! Now, how can I ammend my return when it is already not showing the return that I filled?! Impossible to do so using the software. Leaving me have to find out how to file form 1040-X manually which is the reason people buy tax software in the first place.
Date published: 2021-05-20
Rated 1 out of 5 by from TurboTax SUCKS! I have been using TurboTax for years. I will never use it again. I have had so many problems this year with this product not being able to correct errors. With the price that turbotax charges and the difficulties I had, I will be better of to simply pay someone to do it for me.
Date published: 2021-05-20
Rated 5 out of 5 by from turbo tax is great I love using turbo tax. it is easy to use and is reliable every time
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast! Vernette was able to answer all my questions and assist me when the IRS rejected my return.
Date published: 2021-05-20
Rated 2 out of 5 by from Frustrating Received a lot of rejection. Documentation correct. Not going through.
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 211