TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Turbo Tax has improved but not enough Frustrating due to not being able to see forms during preparation. Both times talked to a real person, very helpful & courteous. Telephone computerized answering system is frustrating. Did not give enough time to say numbers, instead told I didn't complete saying them. Final steps confusing even for person helping me. No way to know if qualify to deduct health expenses based on AGI.
Date published: 2021-05-18
Rated 5 out of 5 by from HELP WITH GUIDANCE THANK YOU. YOUR SUPPORT HELPS REMOVE MY FEARS ON GETTING THROUGH THIS PROCESS.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax for Business Only Runs on Windows 10 I have used TurboTax for Business for about 20 years. I was very unhappy to discover this year that it would not load on my Windows 7 system, and kept insisting I had to upgrade to Windows 10. If I had done that, many of my other necessary software programs wouldn't run, so that was not an option. I ended up having to buy a special laptop that runs Windows 10 just to be able to run this program. Intuit doesn't make a mac version, so I can't load it on my mac laptop.
Date published: 2021-05-18
Rated 5 out of 5 by from Efficient Had a few issues on my own and the various levels of help is ideal.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was awesome. Way to easy. When I had questions or needed help they were quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is pretty good, fairly easy 2 understand Turbo Tax is pretty easy to use. I have used TT since at least 2015 Tax year....
Date published: 2021-05-18
Rated 5 out of 5 by from smooth sailing 10+ years 10 plus years has been very easy and straight forward
Date published: 2021-05-18
Rated 5 out of 5 by from another year with great results easy and reassuring now in my 8th year with no problems
Date published: 2021-05-18
Rated 3 out of 5 by from Seems to be declining As a long time user it appears that turbotax is becoming harder and harder to understand and use. Ease and efficiency were bywords of the program, however each year there is more bumbling around trying to find information. Directions look up the info online or purchase an upgrade are not helpful.
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax is OK on MAC it took hours to get it to load properly onto my iMac. Then you can't get it to see properly, it is definitely better suited for a PC
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax has improved but not enough Frustrating due to not being able to see forms during preparation. Both times talked to a real person, very helpful & courteous. Telephone computerized answering system is frustrating. Did not give enough time to say numbers, instead told I didn't complete saying them. Final steps confusing even for person helping me. No way to know if qualify to deduct health expenses based on AGI.
Date published: 2021-05-18
Rated 5 out of 5 by from HELP WITH GUIDANCE THANK YOU. YOUR SUPPORT HELPS REMOVE MY FEARS ON GETTING THROUGH THIS PROCESS.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax for Business Only Runs on Windows 10 I have used TurboTax for Business for about 20 years. I was very unhappy to discover this year that it would not load on my Windows 7 system, and kept insisting I had to upgrade to Windows 10. If I had done that, many of my other necessary software programs wouldn't run, so that was not an option. I ended up having to buy a special laptop that runs Windows 10 just to be able to run this program. Intuit doesn't make a mac version, so I can't load it on my mac laptop.
Date published: 2021-05-18
Rated 5 out of 5 by from Efficient Had a few issues on my own and the various levels of help is ideal.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was awesome. Way to easy. When I had questions or needed help they were quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is pretty good, fairly easy 2 understand Turbo Tax is pretty easy to use. I have used TT since at least 2015 Tax year....
Date published: 2021-05-18
Rated 5 out of 5 by from smooth sailing 10+ years 10 plus years has been very easy and straight forward
Date published: 2021-05-18
Rated 5 out of 5 by from another year with great results easy and reassuring now in my 8th year with no problems
Date published: 2021-05-18
Rated 3 out of 5 by from Seems to be declining As a long time user it appears that turbotax is becoming harder and harder to understand and use. Ease and efficiency were bywords of the program, however each year there is more bumbling around trying to find information. Directions look up the info online or purchase an upgrade are not helpful.
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax is OK on MAC it took hours to get it to load properly onto my iMac. Then you can't get it to see properly, it is definitely better suited for a PC
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2098