TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Mixed feelings I've been using Turbo Tax for 6 years or so out of convenience, general satisfaction, and receiving it at a discounted rate. This year I had to recapture the depreciation on a vehicle I am no longer using for business and Turbo Tax offered no help with this calculation. I find this surprising because I've reported all the necessary information each year so it seems like it'd be simple for Turbo Tax to offer this calculation.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great Easy to use and understand. Questions are answered if needed. Great customer support.
Date published: 2022-04-11
Rated 5 out of 5 by from Great service Turbo Tax makes taxes easy, which I'll continue to use it for future tax prep.
Date published: 2022-04-11
Rated 5 out of 5 by from Super Easy to File! Turbo Tax made it easy to fill out and file taxes for me and my daughters. Love the feature that calculates your return as you fill in the data. Easy follow through questions that help you will tax credits.
Date published: 2022-04-11
Rated 3 out of 5 by from OK I hate TurboTax to force customers to rate, it is not good.
Date published: 2022-04-11
Rated 5 out of 5 by from TT2021 Simple, logical, flexible and easy to use software.
Date published: 2022-04-11
Rated 5 out of 5 by from made things easier step by step made it easier to do taxes... i was able to do this without any help...
Date published: 2022-04-11
Rated 1 out of 5 by from More Major Glitches in this software I could not save my return, it said the file was locked. It kept filling in a Zero Federal Form 8812, which you cannot get past even though you don't have any credit to claim. It also failed to transmit to the Taxing Authority because I could not save the completed return. Every year I have a problem with this software. I have uninstalled and reinstalled the TurboTax software four times - no change - it still is just wrong!
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax Love using Turbo Tax. It's relatively easy, for a tax program. Great guidance available for the sticky issues, like PPP Forgiveness!!
Date published: 2022-04-11
Rated 2 out of 5 by from If I used your product I want to see my old return I am very frustrated that I was unable to access my past returns to bring forward old depreciation figures from year to year in order to provide for continuity. This is a very basic requirement. Don't understand why some users can access them in their accounts while I was unable to access my old returns. I have been a Turbo Tax user for many years.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2089
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Mixed feelings I've been using Turbo Tax for 6 years or so out of convenience, general satisfaction, and receiving it at a discounted rate. This year I had to recapture the depreciation on a vehicle I am no longer using for business and Turbo Tax offered no help with this calculation. I find this surprising because I've reported all the necessary information each year so it seems like it'd be simple for Turbo Tax to offer this calculation.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great Easy to use and understand. Questions are answered if needed. Great customer support.
Date published: 2022-04-11
Rated 5 out of 5 by from Great service Turbo Tax makes taxes easy, which I'll continue to use it for future tax prep.
Date published: 2022-04-11
Rated 5 out of 5 by from Super Easy to File! Turbo Tax made it easy to fill out and file taxes for me and my daughters. Love the feature that calculates your return as you fill in the data. Easy follow through questions that help you will tax credits.
Date published: 2022-04-11
Rated 3 out of 5 by from OK I hate TurboTax to force customers to rate, it is not good.
Date published: 2022-04-11
Rated 5 out of 5 by from TT2021 Simple, logical, flexible and easy to use software.
Date published: 2022-04-11
Rated 5 out of 5 by from made things easier step by step made it easier to do taxes... i was able to do this without any help...
Date published: 2022-04-11
Rated 1 out of 5 by from More Major Glitches in this software I could not save my return, it said the file was locked. It kept filling in a Zero Federal Form 8812, which you cannot get past even though you don't have any credit to claim. It also failed to transmit to the Taxing Authority because I could not save the completed return. Every year I have a problem with this software. I have uninstalled and reinstalled the TurboTax software four times - no change - it still is just wrong!
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax Love using Turbo Tax. It's relatively easy, for a tax program. Great guidance available for the sticky issues, like PPP Forgiveness!!
Date published: 2022-04-11
Rated 2 out of 5 by from If I used your product I want to see my old return I am very frustrated that I was unable to access my past returns to bring forward old depreciation figures from year to year in order to provide for continuity. This is a very basic requirement. Don't understand why some users can access them in their accounts while I was unable to access my old returns. I have been a Turbo Tax user for many years.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2089