TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from state tax actually, i like this program but think it is way too expensive to just file federal tax and not state tax. I have to file my state tax thru the mail. I thought as many years that i have gotten this program that i had both forms for free.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy and accurate Easy and accurate. However, the only info I was able to import was personal info.
Date published: 2022-04-11
Rated 5 out of 5 by from Very Good I have used TurboTax for decades and have found it makes tax time more bearable. I have used the Home and Business version the last couple of years since my daughter is considered self employed and that has been a little more of a pain but again TurboTax comes through. Sometimes things don't always transfer for the state but it works well enough.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is great Good insights and tools that help you navigate well.
Date published: 2022-04-11
Rated 5 out of 5 by from Good Product Overall, a good experience. Gets a little confusing when it takes you into the real tax forms for one off issues.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Continues to be great! Turbo Tax is only service I've used for years. Love it!
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome and easy Using TurboTax makes filing taxes easy and less stress thanks turbo tax
Date published: 2022-04-11
Rated 3 out of 5 by from Fine Job - paid half of my return to them Turbo Tax is easier than making an appointment with an accountant.
Date published: 2022-04-11
Rated 1 out of 5 by from ERRORS IN SOFTWARE for studen loan credit Could not claim student loan interest due to an error in software for entering inromation in form M1SLC when 1 spouse does not qualify, but the other does. If there is a negative amount calculated based on your income and you don't qualify, Line 7 on this form remains pink in error and prevents you from filing. So, we had to delete it all together and not claim anything just to file and lost out on the spouse's credit of $500, so the tax amount paid in to the state went up by more than this. SUPER disappointed and no one could help from Turbo Tax. Never using again, as it cost us over $500!!
Date published: 2022-04-11
Rated 3 out of 5 by from Tech is good, people not so much All around, nice product which consistently delivers. I have the same issue every year, where I just want to compare my %age paid in federal tax to my income to ensure it is in the right range based on the graduated scale. This wouldn't be a hard feature to add, but would give everyone confidence the numbers are right. Secondly, the person who called me to try to help me, did not know what he was doing. Wasted a bunch of my time. Then wouldn't drop from the shared screen, extending the period of time further that I was tied up. Besides giving me bad advice (just put in a zip code for the wrong state), he was unable to solve my problem. I ended up needing to delete a form and start it over, which I should've just done at first instead of waiting for someone to talk to... it would've saved me 45 minutes.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from state tax actually, i like this program but think it is way too expensive to just file federal tax and not state tax. I have to file my state tax thru the mail. I thought as many years that i have gotten this program that i had both forms for free.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy and accurate Easy and accurate. However, the only info I was able to import was personal info.
Date published: 2022-04-11
Rated 5 out of 5 by from Very Good I have used TurboTax for decades and have found it makes tax time more bearable. I have used the Home and Business version the last couple of years since my daughter is considered self employed and that has been a little more of a pain but again TurboTax comes through. Sometimes things don't always transfer for the state but it works well enough.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is great Good insights and tools that help you navigate well.
Date published: 2022-04-11
Rated 5 out of 5 by from Good Product Overall, a good experience. Gets a little confusing when it takes you into the real tax forms for one off issues.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Continues to be great! Turbo Tax is only service I've used for years. Love it!
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome and easy Using TurboTax makes filing taxes easy and less stress thanks turbo tax
Date published: 2022-04-11
Rated 3 out of 5 by from Fine Job - paid half of my return to them Turbo Tax is easier than making an appointment with an accountant.
Date published: 2022-04-11
Rated 1 out of 5 by from ERRORS IN SOFTWARE for studen loan credit Could not claim student loan interest due to an error in software for entering inromation in form M1SLC when 1 spouse does not qualify, but the other does. If there is a negative amount calculated based on your income and you don't qualify, Line 7 on this form remains pink in error and prevents you from filing. So, we had to delete it all together and not claim anything just to file and lost out on the spouse's credit of $500, so the tax amount paid in to the state went up by more than this. SUPER disappointed and no one could help from Turbo Tax. Never using again, as it cost us over $500!!
Date published: 2022-04-11
Rated 3 out of 5 by from Tech is good, people not so much All around, nice product which consistently delivers. I have the same issue every year, where I just want to compare my %age paid in federal tax to my income to ensure it is in the right range based on the graduated scale. This wouldn't be a hard feature to add, but would give everyone confidence the numbers are right. Secondly, the person who called me to try to help me, did not know what he was doing. Wasted a bunch of my time. Then wouldn't drop from the shared screen, extending the period of time further that I was tied up. Besides giving me bad advice (just put in a zip code for the wrong state), he was unable to solve my problem. I ended up needing to delete a form and start it over, which I should've just done at first instead of waiting for someone to talk to... it would've saved me 45 minutes.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2078