TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great Easy to use and quickly done. Used them for years,
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax added state fee should include e-filing! Unhappy! -- I have generally been satisfied with Turbo Tax (over ten years). However, this year, I had to add an additional state. I believed the $45 up-charge I paid would also include the e-filing fee...but no! That would have cost me another $25, nearly doubling my original cost by $70. That state is now on its way somewhere in a truck.
Date published: 2022-04-11
Rated 5 out of 5 by from Super easy to use! The questions it asks are simple and easy to understand. Most people will love the way it makes it quick and easy to file your taxes. Just make sure you have all of your information handy before you start (i.e. Driver's License, Tax Forms from employment, etc.)
Date published: 2022-04-11
Rated 4 out of 5 by from CONVENIENT HARD THINKING NEEDED. I needed assistance to understand instructions.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax Easy to use turbo tax efficient and quick too try it
Date published: 2022-04-11
Rated 1 out of 5 by from Lots of error messages requiring me to restart I received many error messages which required me to restart my computer and restart Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by from Great!! Very easy!It helped me a lot.Organized very well and couldn't ask for better.
Date published: 2022-04-11
Rated 2 out of 5 by from The 2021 app is really subpar Entering W2s is incredibly cumbersome and unbelievably slow. I read many forum complaints about this same issue and it is widespread. There were phantom entries from last years return showing up on this years return that I had to go into form view and remove the forms to remove the amounts. This is after answering that I didn't have any entries for the form because it was only applicable in the prior year. The lists of expenses should be retained from the prior year. This would make the entry much simpler - instead of making us re-enter the same expense categories again.
Date published: 2022-04-11
Rated 1 out of 5 by from Simple Taxes Made Expensive! I had about the simplest return possible but due to a massive capital gain of $3 I "Needed" Premier. I'm the problem here as I procrastinated and didn't feel like starting over for a reasonable price elsewhere, but rest assured I am elsewhere next year. Congrats Turbo Tax!
Date published: 2022-04-11
Rated 5 out of 5 by from Best service EVER!! Thank You!! This was the easiest service Ever...Thanks for your help!!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2075
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great Easy to use and quickly done. Used them for years,
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax added state fee should include e-filing! Unhappy! -- I have generally been satisfied with Turbo Tax (over ten years). However, this year, I had to add an additional state. I believed the $45 up-charge I paid would also include the e-filing fee...but no! That would have cost me another $25, nearly doubling my original cost by $70. That state is now on its way somewhere in a truck.
Date published: 2022-04-11
Rated 5 out of 5 by from Super easy to use! The questions it asks are simple and easy to understand. Most people will love the way it makes it quick and easy to file your taxes. Just make sure you have all of your information handy before you start (i.e. Driver's License, Tax Forms from employment, etc.)
Date published: 2022-04-11
Rated 4 out of 5 by from CONVENIENT HARD THINKING NEEDED. I needed assistance to understand instructions.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax Easy to use turbo tax efficient and quick too try it
Date published: 2022-04-11
Rated 1 out of 5 by from Lots of error messages requiring me to restart I received many error messages which required me to restart my computer and restart Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by from Great!! Very easy!It helped me a lot.Organized very well and couldn't ask for better.
Date published: 2022-04-11
Rated 2 out of 5 by from The 2021 app is really subpar Entering W2s is incredibly cumbersome and unbelievably slow. I read many forum complaints about this same issue and it is widespread. There were phantom entries from last years return showing up on this years return that I had to go into form view and remove the forms to remove the amounts. This is after answering that I didn't have any entries for the form because it was only applicable in the prior year. The lists of expenses should be retained from the prior year. This would make the entry much simpler - instead of making us re-enter the same expense categories again.
Date published: 2022-04-11
Rated 1 out of 5 by from Simple Taxes Made Expensive! I had about the simplest return possible but due to a massive capital gain of $3 I "Needed" Premier. I'm the problem here as I procrastinated and didn't feel like starting over for a reasonable price elsewhere, but rest assured I am elsewhere next year. Congrats Turbo Tax!
Date published: 2022-04-11
Rated 5 out of 5 by from Best service EVER!! Thank You!! This was the easiest service Ever...Thanks for your help!!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2075