TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love this software, so easy to use I have been using Turbo Tax for several years now. I love the ease and am comforted with the tax expertise.
Date published: 2021-05-14
Rated 5 out of 5 by from This Tax sofware is AMAZING! Linda from the home office was awesome. She walked me through filiing two state returns. We feel like we got the max refund due to Turbo Tax and Linda.
Date published: 2021-05-14
Rated 2 out of 5 by from Not so sure I like it The whole process took too long. I started out using the Free and was directed to other programs that asked a little too many personal questions. By the time I was through It cost me a little more than the last time I paid some one.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Review Used for my wife's and my taxes along with those for our adult children. Good step-by-step guidance and appreciate that it remembers the respective personal data year to year. A real time-saver!
Date published: 2021-05-14
Rated 3 out of 5 by from RARELY IS IT BUG FREE! NYS 1099R did not fill in all the fields, the state witholding filled automatically with the correct amount, however the state distribution field did not fill in, generating an error where the state withholding amount cannot be greater or equal to the state distribution amount. No help available, no guidance to correction, took a couple more hours to hunt and peck a solution. The simple solution would be to paper file the return with the error. Unfortunately NYS requires if you file the federal electronically, you must file the state electronically, and TurboTax would not allow electronic state filing with that error uncorrected. Again, community boards, help, info, were all useless. TurboTax should have autofilled the field if you are only filing one state return.
Date published: 2021-05-14
Rated 5 out of 5 by from Good I laughed, I cried, it changed my life. Best product for doing your taxes at the last min.
Date published: 2021-05-14
Rated 5 out of 5 by from 40 Plus Year Turbo Tax User I have used Turbo Tax for over 40 years. It does a great job in making it easy to use for the beginner or the repeat customer.
Date published: 2021-05-14
Rated 5 out of 5 by from Staff helpful. First time filer and it was easy Easy breezy. I found all the necessary paperwork and info and let me file same day.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome help Kylee very calming and helpful and we resolved the problem
Date published: 2021-05-14
Rated 4 out of 5 by from good it's a good experience online. they connected as soon as i requested for help
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 2071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love this software, so easy to use I have been using Turbo Tax for several years now. I love the ease and am comforted with the tax expertise.
Date published: 2021-05-14
Rated 5 out of 5 by from This Tax sofware is AMAZING! Linda from the home office was awesome. She walked me through filiing two state returns. We feel like we got the max refund due to Turbo Tax and Linda.
Date published: 2021-05-14
Rated 2 out of 5 by from Not so sure I like it The whole process took too long. I started out using the Free and was directed to other programs that asked a little too many personal questions. By the time I was through It cost me a little more than the last time I paid some one.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Review Used for my wife's and my taxes along with those for our adult children. Good step-by-step guidance and appreciate that it remembers the respective personal data year to year. A real time-saver!
Date published: 2021-05-14
Rated 3 out of 5 by from RARELY IS IT BUG FREE! NYS 1099R did not fill in all the fields, the state witholding filled automatically with the correct amount, however the state distribution field did not fill in, generating an error where the state withholding amount cannot be greater or equal to the state distribution amount. No help available, no guidance to correction, took a couple more hours to hunt and peck a solution. The simple solution would be to paper file the return with the error. Unfortunately NYS requires if you file the federal electronically, you must file the state electronically, and TurboTax would not allow electronic state filing with that error uncorrected. Again, community boards, help, info, were all useless. TurboTax should have autofilled the field if you are only filing one state return.
Date published: 2021-05-14
Rated 5 out of 5 by from Good I laughed, I cried, it changed my life. Best product for doing your taxes at the last min.
Date published: 2021-05-14
Rated 5 out of 5 by from 40 Plus Year Turbo Tax User I have used Turbo Tax for over 40 years. It does a great job in making it easy to use for the beginner or the repeat customer.
Date published: 2021-05-14
Rated 5 out of 5 by from Staff helpful. First time filer and it was easy Easy breezy. I found all the necessary paperwork and info and let me file same day.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome help Kylee very calming and helpful and we resolved the problem
Date published: 2021-05-14
Rated 4 out of 5 by from good it's a good experience online. they connected as soon as i requested for help
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 2071