TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is so quick and easy I love the explanations and ease filling out my tax forms. I chatted with an expert and it was quick and very helpful. Great experience
Date published: 2021-02-20
Rated 1 out of 5 by from Not very user friendly Did not have a good experience using TT. I continually clicked the boxes indicating that I wanted to choose what to work on, but within each topic I still had to go through all the walkthrough questions. Then, if I ever revisited the topic, I had to start over with all the walkthrough questions even though I already answered them all. Very time consuming. Then could not easily find the input sections for the particular forms/worksheets that I wanted to go to. Later, it indicated that I needed to file a nonresident TN return, but TN doesn't have personal income tax for residents or nonresidents so that was strange. Finally, could not login to my online TT account when paying the e-file fees. Ended up checking out as a guest after 2 password changes.
Date published: 2021-02-20
Rated 5 out of 5 by from Great FAST N EASY. DIDNT HAVE TO TRAVEL DURING THIS PANDEMIC.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is Great! Using TurboTax is great. However some of the questions and help prompts are kinda vague on what they ask and inform you.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy friendly to file online Turbo Tax online is so much easier than trying to do it yourself using the booklets. I trust Turbo Tax to always ask the right questions to get my best returns. I would not know what deductions to include if it was not for Turbo Tax asking me the questions.
Date published: 2021-02-20
Rated 1 out of 5 by from Horrible I have had nothing but issues will be the last time
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is easy to use Simple to understand while filling in forms. Great product, have used many years with no problems.
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome Service! Very user friendly.. walks you through the process with helpful additional information if needed.
Date published: 2021-02-20
Rated 4 out of 5 by from One annoying aspect of Turbotax It would be SO GOOD if you could fix the forms so after you have completed one section, it would pick up where you left off instead of going back to the top of the page. That's the only annoying thing about this program. Thank you.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is definitely my go to....so easy! Extremely helpful all the way through the process. Thanks a million for making it easy for a senior.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2070
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is so quick and easy I love the explanations and ease filling out my tax forms. I chatted with an expert and it was quick and very helpful. Great experience
Date published: 2021-02-20
Rated 1 out of 5 by from Not very user friendly Did not have a good experience using TT. I continually clicked the boxes indicating that I wanted to choose what to work on, but within each topic I still had to go through all the walkthrough questions. Then, if I ever revisited the topic, I had to start over with all the walkthrough questions even though I already answered them all. Very time consuming. Then could not easily find the input sections for the particular forms/worksheets that I wanted to go to. Later, it indicated that I needed to file a nonresident TN return, but TN doesn't have personal income tax for residents or nonresidents so that was strange. Finally, could not login to my online TT account when paying the e-file fees. Ended up checking out as a guest after 2 password changes.
Date published: 2021-02-20
Rated 5 out of 5 by from Great FAST N EASY. DIDNT HAVE TO TRAVEL DURING THIS PANDEMIC.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is Great! Using TurboTax is great. However some of the questions and help prompts are kinda vague on what they ask and inform you.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy friendly to file online Turbo Tax online is so much easier than trying to do it yourself using the booklets. I trust Turbo Tax to always ask the right questions to get my best returns. I would not know what deductions to include if it was not for Turbo Tax asking me the questions.
Date published: 2021-02-20
Rated 1 out of 5 by from Horrible I have had nothing but issues will be the last time
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is easy to use Simple to understand while filling in forms. Great product, have used many years with no problems.
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome Service! Very user friendly.. walks you through the process with helpful additional information if needed.
Date published: 2021-02-20
Rated 4 out of 5 by from One annoying aspect of Turbotax It would be SO GOOD if you could fix the forms so after you have completed one section, it would pick up where you left off instead of going back to the top of the page. That's the only annoying thing about this program. Thank you.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is definitely my go to....so easy! Extremely helpful all the way through the process. Thanks a million for making it easy for a senior.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2070