TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
GWSG2 from
TurboTax is so quick and easy
I love the explanations and ease filling out my tax forms. I chatted with an expert and it was quick and very helpful. Great experience
Date published: 2021-02-20
Rated 1 out of 5 by
Smore21 from
Not very user friendly
Did not have a good experience using TT. I continually clicked the boxes indicating that I wanted to choose what to work on, but within each topic I still had to go through all the walkthrough questions. Then, if I ever revisited the topic, I had to start over with all the walkthrough questions even though I already answered them all. Very time consuming. Then could not easily find the input sections for the particular forms/worksheets that I wanted to go to. Later, it indicated that I needed to file a nonresident TN return, but TN doesn't have personal income tax for residents or nonresidents so that was strange. Finally, could not login to my online TT account when paying the e-file fees. Ended up checking out as a guest after 2 password changes.
Date published: 2021-02-20
Rated 5 out of 5 by
Jas ShH from
Great
FAST N EASY. DIDNT HAVE TO TRAVEL DURING THIS PANDEMIC.
Date published: 2021-02-20
Rated 4 out of 5 by
Greg1995 from
Turbo Tax is Great!
Using TurboTax is great. However some of the questions and help prompts are kinda vague on what they ask and inform you.
Date published: 2021-02-20
Rated 5 out of 5 by
Basquez from
So easy friendly to file online
Turbo Tax online is so much easier than trying to do it yourself using the booklets. I trust Turbo Tax to always ask the right questions to get my best returns. I would not know what deductions to include if it was not for Turbo Tax asking me the questions.
Date published: 2021-02-20
Rated 1 out of 5 by
Meg1116 from
Horrible
I have had nothing but issues will be the last time
Date published: 2021-02-20
Rated 5 out of 5 by
Kawi Girl from
Turbo Tax is easy to use
Simple to understand while filling in forms. Great product, have used many years with no problems.
Date published: 2021-02-20
Rated 5 out of 5 by
fakin from
Awsome Service!
Very user friendly.. walks you through the process with helpful additional information if needed.
Date published: 2021-02-20
Rated 4 out of 5 by
Estelle Wagg from
One annoying aspect of Turbotax
It would be SO GOOD if you could fix the forms so after you have completed one section, it would pick up where you left off instead of going back to the top of the page. That's the only annoying thing about this program. Thank you.
Date published: 2021-02-20
Rated 5 out of 5 by
Dottie 54 from
Turbo tax is definitely my go to....so easy!
Extremely helpful all the way through the process. Thanks a million for making it easy for a senior.
All TurboTax® Offerings Reviews - Page 2070
Date published: 2021-02-20
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
GWSG2 from
TurboTax is so quick and easy
I love the explanations and ease filling out my tax forms. I chatted with an expert and it was quick and very helpful. Great experience
Date published: 2021-02-20
Rated 1 out of 5 by
Smore21 from
Not very user friendly
Did not have a good experience using TT. I continually clicked the boxes indicating that I wanted to choose what to work on, but within each topic I still had to go through all the walkthrough questions. Then, if I ever revisited the topic, I had to start over with all the walkthrough questions even though I already answered them all. Very time consuming. Then could not easily find the input sections for the particular forms/worksheets that I wanted to go to. Later, it indicated that I needed to file a nonresident TN return, but TN doesn't have personal income tax for residents or nonresidents so that was strange. Finally, could not login to my online TT account when paying the e-file fees. Ended up checking out as a guest after 2 password changes.
Date published: 2021-02-20
Rated 5 out of 5 by
Jas ShH from
Great
FAST N EASY. DIDNT HAVE TO TRAVEL DURING THIS PANDEMIC.
Date published: 2021-02-20
Rated 4 out of 5 by
Greg1995 from
Turbo Tax is Great!
Using TurboTax is great. However some of the questions and help prompts are kinda vague on what they ask and inform you.
Date published: 2021-02-20
Rated 5 out of 5 by
Basquez from
So easy friendly to file online
Turbo Tax online is so much easier than trying to do it yourself using the booklets. I trust Turbo Tax to always ask the right questions to get my best returns. I would not know what deductions to include if it was not for Turbo Tax asking me the questions.
Date published: 2021-02-20
Rated 1 out of 5 by
Meg1116 from
Horrible
I have had nothing but issues will be the last time
Date published: 2021-02-20
Rated 5 out of 5 by
Kawi Girl from
Turbo Tax is easy to use
Simple to understand while filling in forms. Great product, have used many years with no problems.
Date published: 2021-02-20
Rated 5 out of 5 by
fakin from
Awsome Service!
Very user friendly.. walks you through the process with helpful additional information if needed.
Date published: 2021-02-20
Rated 4 out of 5 by
Estelle Wagg from
One annoying aspect of Turbotax
It would be SO GOOD if you could fix the forms so after you have completed one section, it would pick up where you left off instead of going back to the top of the page. That's the only annoying thing about this program. Thank you.
Date published: 2021-02-20
Rated 5 out of 5 by
Dottie 54 from
Turbo tax is definitely my go to....so easy!
Extremely helpful all the way through the process. Thanks a million for making it easy for a senior.
All TurboTax® Offerings Reviews - Page 2070
Date published: 2021-02-20