TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from very user friendly the assistant videos are great and will guide you through any area of concern.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Experance I did have an interaction with a professional and they were great answered all of my questions
Date published: 2022-04-14
Rated 3 out of 5 by from Adjusting Standard Deduction Error - Summary Page The summary page at the end of the calculations shows in the top portion the Standard Deduction followed by several line items. The last line item on my summary had a negative 827 which lowered the STANDARD DEDUCTION! I checked my inputs and found my entries for property tax on my primary home plus one big item sales tax I entered totaled $10,827. Since I did not use Schedule A for itemizing my deductions I do not understand why my STANDARD DEDUCTION was reduced; the software checks the Standard Deduction against the Schedule A itemized deductions and determines which to use so it should also be sure to not use any tax inputs such as property and sales tax (I did not read any NOTE that these taxes should not be entered if the Standard Deduction is the larger deduction) which should not be applied when the STANDARD DEDUCTION IS USED. I believe this is a flaw in the software. PLEASE CHECK ASAP SO OTHER FILERS DO NOT GET THIS INCORRECT ADJUSTMENT.
Date published: 2022-04-14
Rated 5 out of 5 by from always a great tool and so much support TurboTax is such a great tool!!! Customer Support is amazing. Always helpful. The system is easy to use and anyone can understand it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is almost awesome I use my own live expert to help if needed. However he has to answer the phone.
Date published: 2022-04-14
Rated 4 out of 5 by from Adequate It keeps getting more difficult and expensive. I always get dinged for the state returns.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Experts rock Frank and Lori both helped me today! They are amazing!
Date published: 2022-04-14
Rated 5 out of 5 by from liz from turbotax was terrific! liz was diligent and patient, exhibiting a superior degree of subject matter expertise. we’re very pleased w/ her efdorts and would use her again in the future!
Date published: 2022-04-14
Rated 5 out of 5 by from Love Turbo Tax We did the Premier Live version this year. Love the flexibility and control it allows us to have with our tax bill. The questions that turbo tax prompts give serves as reminders of things I may have forgotten on my own
Date published: 2022-04-14
Rated 4 out of 5 by from A few problems but still good. I had trouble submitting last year. I'm having trouble this year too.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very user friendly the assistant videos are great and will guide you through any area of concern.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Experance I did have an interaction with a professional and they were great answered all of my questions
Date published: 2022-04-14
Rated 3 out of 5 by from Adjusting Standard Deduction Error - Summary Page The summary page at the end of the calculations shows in the top portion the Standard Deduction followed by several line items. The last line item on my summary had a negative 827 which lowered the STANDARD DEDUCTION! I checked my inputs and found my entries for property tax on my primary home plus one big item sales tax I entered totaled $10,827. Since I did not use Schedule A for itemizing my deductions I do not understand why my STANDARD DEDUCTION was reduced; the software checks the Standard Deduction against the Schedule A itemized deductions and determines which to use so it should also be sure to not use any tax inputs such as property and sales tax (I did not read any NOTE that these taxes should not be entered if the Standard Deduction is the larger deduction) which should not be applied when the STANDARD DEDUCTION IS USED. I believe this is a flaw in the software. PLEASE CHECK ASAP SO OTHER FILERS DO NOT GET THIS INCORRECT ADJUSTMENT.
Date published: 2022-04-14
Rated 5 out of 5 by from always a great tool and so much support TurboTax is such a great tool!!! Customer Support is amazing. Always helpful. The system is easy to use and anyone can understand it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is almost awesome I use my own live expert to help if needed. However he has to answer the phone.
Date published: 2022-04-14
Rated 4 out of 5 by from Adequate It keeps getting more difficult and expensive. I always get dinged for the state returns.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Experts rock Frank and Lori both helped me today! They are amazing!
Date published: 2022-04-14
Rated 5 out of 5 by from liz from turbotax was terrific! liz was diligent and patient, exhibiting a superior degree of subject matter expertise. we’re very pleased w/ her efdorts and would use her again in the future!
Date published: 2022-04-14
Rated 5 out of 5 by from Love Turbo Tax We did the Premier Live version this year. Love the flexibility and control it allows us to have with our tax bill. The questions that turbo tax prompts give serves as reminders of things I may have forgotten on my own
Date published: 2022-04-14
Rated 4 out of 5 by from A few problems but still good. I had trouble submitting last year. I'm having trouble this year too.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2066