TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from LOVE TurboTax! The law is built in, walks me through it, checks for anything that may apply to me, reviews my return multiple times....very happy customer.
Date published: 2021-05-01
Rated 4 out of 5 by from Successful Again Easy to use, clear explanations when I run in to trouble.
Date published: 2021-05-01
Rated 5 out of 5 by from So Easy! Turbo tax is an inexpensive and easy way to do and file and your tax returns. Super easy with the standard deduction. Once I had all my documents together, it took me about an hour to do my returns, check them and file them.
Date published: 2021-05-01
Rated 5 out of 5 by from Wilma @ Turbo Tax is AWESOME! I switched to online tax prep and had completed my return yesterday, I just wanted to do one last review today. I opened up the file and it was gone, nope Wilma figured out that I was in the wrong place had me do some checks and saved my vacation!
Date published: 2021-05-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME VERY EASY, You did all the hard work and figuring for me!
Date published: 2021-05-01
Rated 5 out of 5 by from Time saver I love how quickly I can file my taxes with Turbo Tax
Date published: 2021-05-01
Rated 5 out of 5 by from Amazing Turbo Tax It was quite easy to use and navigate along side the help from the services.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Program was Great, but Turbo Tax Program was Great, but after 15+ years of being a Turbo Tax Advantage member this was the 1st time I had a lot of trouble downloading and signing into my online account.
Date published: 2021-05-01
Rated 4 out of 5 by from Good Product - Charges to e-File Differ Screen Overall, TurboTax is a good product. The questions are relatively easy to understand and answer. This makes it easy for me to know what information I need to provide. Sometimes I do need to read it a few times to make sure I have a full understanding of the questions. When it came to e-filing, there was a discrepancy in the price to e-file. In the application, it stated that it would cost $20 dollars (plus applicable taxes and fees) to e-file for California. When I was directed to the website, the cost to e-file was changed to $25. This was the top line cost. There was no breakdown for taxes and fees. I put the application and the website side by side just to make sure I wasn't reading it incorrectly. I was not. The application and the website were showing 2 different numbers. While $5 isn't a big deal to some, this discrepancy (or maybe it was a lack of explanation on the difference in price) made me question if there was other areas of the application where updates weren't made properly. A $5 difference in cost is something I can handle. A tax return based on a possible wrong set of regulations due to an application error/failure to update is something I cannot handle. Food for thought
Date published: 2021-05-01
Rated 3 out of 5 by from good but missing followup on recommended paper fil It is pretty thorough but some of the explanations have to be defined better such as E85 tax credit. I had to file paper late and TT recommended everything I sent it in and have not received and response. I have not been able to find out what to do.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from LOVE TurboTax! The law is built in, walks me through it, checks for anything that may apply to me, reviews my return multiple times....very happy customer.
Date published: 2021-05-01
Rated 4 out of 5 by from Successful Again Easy to use, clear explanations when I run in to trouble.
Date published: 2021-05-01
Rated 5 out of 5 by from So Easy! Turbo tax is an inexpensive and easy way to do and file and your tax returns. Super easy with the standard deduction. Once I had all my documents together, it took me about an hour to do my returns, check them and file them.
Date published: 2021-05-01
Rated 5 out of 5 by from Wilma @ Turbo Tax is AWESOME! I switched to online tax prep and had completed my return yesterday, I just wanted to do one last review today. I opened up the file and it was gone, nope Wilma figured out that I was in the wrong place had me do some checks and saved my vacation!
Date published: 2021-05-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME VERY EASY, You did all the hard work and figuring for me!
Date published: 2021-05-01
Rated 5 out of 5 by from Time saver I love how quickly I can file my taxes with Turbo Tax
Date published: 2021-05-01
Rated 5 out of 5 by from Amazing Turbo Tax It was quite easy to use and navigate along side the help from the services.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Program was Great, but Turbo Tax Program was Great, but after 15+ years of being a Turbo Tax Advantage member this was the 1st time I had a lot of trouble downloading and signing into my online account.
Date published: 2021-05-01
Rated 4 out of 5 by from Good Product - Charges to e-File Differ Screen Overall, TurboTax is a good product. The questions are relatively easy to understand and answer. This makes it easy for me to know what information I need to provide. Sometimes I do need to read it a few times to make sure I have a full understanding of the questions. When it came to e-filing, there was a discrepancy in the price to e-file. In the application, it stated that it would cost $20 dollars (plus applicable taxes and fees) to e-file for California. When I was directed to the website, the cost to e-file was changed to $25. This was the top line cost. There was no breakdown for taxes and fees. I put the application and the website side by side just to make sure I wasn't reading it incorrectly. I was not. The application and the website were showing 2 different numbers. While $5 isn't a big deal to some, this discrepancy (or maybe it was a lack of explanation on the difference in price) made me question if there was other areas of the application where updates weren't made properly. A $5 difference in cost is something I can handle. A tax return based on a possible wrong set of regulations due to an application error/failure to update is something I cannot handle. Food for thought
Date published: 2021-05-01
Rated 3 out of 5 by from good but missing followup on recommended paper fil It is pretty thorough but some of the explanations have to be defined better such as E85 tax credit. I had to file paper late and TT recommended everything I sent it in and have not received and response. I have not been able to find out what to do.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2055