TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Some Fuzzy Areas Determining Distribution codes and qualified and non-qualified plans was a bit confusing. This is the first year that my Military Retirement has been non-qualified according to TurboTax information given. Just hope it is correct.
Date published: 2021-05-05
Rated 3 out of 5 by from Good Service, annoying fees I like the service but do not like the various fees that are tacked on now. Especially the fee charged for using the service that lets you pay your fees with the federal return
Date published: 2021-05-05
Rated 3 out of 5 by from Too much advertising Overall I like using TT for small business, but please don't offer the upgrades every 5 seconds, it's obnoxious. Once at the beginning and end would be plenty.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Product I've been filing with TurboTax for several years now and it's always a breeze going through the process and filing my taxes. I will continue to use the product as long as it's maintained as the user friendly and professional product it is.
Date published: 2021-05-05
Rated 3 out of 5 by from TurboTax Cost You Money To get my full refund I would have to be charged an extra $150 which would make me owe money for the services they would give me. That is a big rip-off, before they were part of the free service so I lost money this year.
Date published: 2021-05-05
Rated 5 out of 5 by from Helpful and ease This was the first time filling my taxes without the help of a CPA. I was nervous, but it was easy to upload all my financial documents and I liked having the ability to ask questions using the Live Chat function.
Date published: 2021-05-05
Rated 5 out of 5 by from "With TurboTax is simple & easy" If you can read, save money & file your tax return with TurboTax. The process walked me through step by step making sure that I get every deduction possible. This is my 6th year, & I couldn't be more satisfied. Covid-19 created a huge backup with the IRS processing 2019 returns that it caused the e-filing of my 2020 return to be rejected. Using Contact us, I setup for a Specialist to call me, & in less than 12 minutes Stanley called me. I gave him the okay for him to ONLY view my screen, I had to make changes. Stanley was friendly, personable & helpful in walking me through step by step with the needed corrections. I highly recommend TurboTax. Why? Save time, money & peace of mind with handling 1 of 2 guaranteed things in life. "Death & Taxes"
Date published: 2021-05-05
Rated 5 out of 5 by from Excellent job Wonderful job they did with my taxes 2020 I love it
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is easy Turbo Tax was easy to use and made filing less stressful
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax experts were great! Jenne was a great help with an important question on my state return. Thanks for the help!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2044
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Some Fuzzy Areas Determining Distribution codes and qualified and non-qualified plans was a bit confusing. This is the first year that my Military Retirement has been non-qualified according to TurboTax information given. Just hope it is correct.
Date published: 2021-05-05
Rated 3 out of 5 by from Good Service, annoying fees I like the service but do not like the various fees that are tacked on now. Especially the fee charged for using the service that lets you pay your fees with the federal return
Date published: 2021-05-05
Rated 3 out of 5 by from Too much advertising Overall I like using TT for small business, but please don't offer the upgrades every 5 seconds, it's obnoxious. Once at the beginning and end would be plenty.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Product I've been filing with TurboTax for several years now and it's always a breeze going through the process and filing my taxes. I will continue to use the product as long as it's maintained as the user friendly and professional product it is.
Date published: 2021-05-05
Rated 3 out of 5 by from TurboTax Cost You Money To get my full refund I would have to be charged an extra $150 which would make me owe money for the services they would give me. That is a big rip-off, before they were part of the free service so I lost money this year.
Date published: 2021-05-05
Rated 5 out of 5 by from Helpful and ease This was the first time filling my taxes without the help of a CPA. I was nervous, but it was easy to upload all my financial documents and I liked having the ability to ask questions using the Live Chat function.
Date published: 2021-05-05
Rated 5 out of 5 by from "With TurboTax is simple & easy" If you can read, save money & file your tax return with TurboTax. The process walked me through step by step making sure that I get every deduction possible. This is my 6th year, & I couldn't be more satisfied. Covid-19 created a huge backup with the IRS processing 2019 returns that it caused the e-filing of my 2020 return to be rejected. Using Contact us, I setup for a Specialist to call me, & in less than 12 minutes Stanley called me. I gave him the okay for him to ONLY view my screen, I had to make changes. Stanley was friendly, personable & helpful in walking me through step by step with the needed corrections. I highly recommend TurboTax. Why? Save time, money & peace of mind with handling 1 of 2 guaranteed things in life. "Death & Taxes"
Date published: 2021-05-05
Rated 5 out of 5 by from Excellent job Wonderful job they did with my taxes 2020 I love it
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is easy Turbo Tax was easy to use and made filing less stressful
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax experts were great! Jenne was a great help with an important question on my state return. Thanks for the help!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2044