TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Not as happy this year as the past 7 years I have always given 5 stars, but this year only 4 stars. I had lots of issues with importing 1099-INT and 1099-DIV. ItsDeductible never imported my donations at all.
Date published: 2021-05-05
Rated 5 out of 5 by from Always has us covered Our taxes are getting more complicated but I thought I could get through with Turbo Tax...and I did!
Date published: 2021-05-05
Rated 5 out of 5 by from EASY STEP BY STEP AND TIME SAVING IT IS AN EASY PROGRAM BASE ON STEP BY STEP ENTERING OF THE INFORMATION EVEN IF IT IS YOUR FIRST TIME THAT YOU ARE USING IT.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is excellent easy to use, and clear directions to follow made the process a breeze
Date published: 2021-05-05
Rated 5 out of 5 by from Highly recommend! Working with a Live Tax Expert was easier than I expected! My expert was friendly and detailed oriented which was very helpful.
Date published: 2021-05-05
Rated 4 out of 5 by from very straightforward I liked using the software. Only 2 small complaints - when entering member percentages for loss, profit, and ownership percentage, data was not saved no matter how many times I entered it. Luckily I corrected it at the end when they found it as an error. Also, after errors were fixed, I went to save the return and only then did it mention that I still had errors - too late I guess!
Date published: 2021-05-05
Rated 5 out of 5 by from Fills the bill Does the job. Just make sure all your records are together
Date published: 2021-05-05
Rated 5 out of 5 by from Great Easy and stress free But I did not understand the difference between Turbo and Turbo Deluxe, what is the difference between these two services?
Date published: 2021-05-05
Rated 3 out of 5 by from TurboTax Mac OS 2020 - Just Ok - Some bugs Overall I like TurboTax and have been using it for more than a decade. This year there was a frustrationg bug in the 1099-NEC worksheet. The SW appeared to this one 1099-NEC was linked to both schedule C and schedule F. Also when I duplicated the the form the original TurboTax file did not save and was not moved to my TRASH bin. So after I was told by TurboTax support to delete my schedule C and 1099-NEC worksheet forms I lost all the data on both and had to re-enter. The only upside was tech support who was AMAZING on the phone with me for 1.5 hours until I fixed the file, re-entered all the data and e-filed my return (wow total customer service; shout out to the SW engineer who worked with customer support toi identify a workaround).
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is great! I have been using Turbo Tax for over 15 years. It just keeps getting better and better; clear questions, easy to answer, to edit information from past years, and great help support.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not as happy this year as the past 7 years I have always given 5 stars, but this year only 4 stars. I had lots of issues with importing 1099-INT and 1099-DIV. ItsDeductible never imported my donations at all.
Date published: 2021-05-05
Rated 5 out of 5 by from Always has us covered Our taxes are getting more complicated but I thought I could get through with Turbo Tax...and I did!
Date published: 2021-05-05
Rated 5 out of 5 by from EASY STEP BY STEP AND TIME SAVING IT IS AN EASY PROGRAM BASE ON STEP BY STEP ENTERING OF THE INFORMATION EVEN IF IT IS YOUR FIRST TIME THAT YOU ARE USING IT.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is excellent easy to use, and clear directions to follow made the process a breeze
Date published: 2021-05-05
Rated 5 out of 5 by from Highly recommend! Working with a Live Tax Expert was easier than I expected! My expert was friendly and detailed oriented which was very helpful.
Date published: 2021-05-05
Rated 4 out of 5 by from very straightforward I liked using the software. Only 2 small complaints - when entering member percentages for loss, profit, and ownership percentage, data was not saved no matter how many times I entered it. Luckily I corrected it at the end when they found it as an error. Also, after errors were fixed, I went to save the return and only then did it mention that I still had errors - too late I guess!
Date published: 2021-05-05
Rated 5 out of 5 by from Fills the bill Does the job. Just make sure all your records are together
Date published: 2021-05-05
Rated 5 out of 5 by from Great Easy and stress free But I did not understand the difference between Turbo and Turbo Deluxe, what is the difference between these two services?
Date published: 2021-05-05
Rated 3 out of 5 by from TurboTax Mac OS 2020 - Just Ok - Some bugs Overall I like TurboTax and have been using it for more than a decade. This year there was a frustrationg bug in the 1099-NEC worksheet. The SW appeared to this one 1099-NEC was linked to both schedule C and schedule F. Also when I duplicated the the form the original TurboTax file did not save and was not moved to my TRASH bin. So after I was told by TurboTax support to delete my schedule C and 1099-NEC worksheet forms I lost all the data on both and had to re-enter. The only upside was tech support who was AMAZING on the phone with me for 1.5 hours until I fixed the file, re-entered all the data and e-filed my return (wow total customer service; shout out to the SW engineer who worked with customer support toi identify a workaround).
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is great! I have been using Turbo Tax for over 15 years. It just keeps getting better and better; clear questions, easy to answer, to edit information from past years, and great help support.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2043