TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TUrbo is awesome its helpful when I need help.. they have tips on the side to help out the problems
Date published: 2021-05-16
Rated 4 out of 5 by from Program works well but has bugs this year I have used TurboTax for more than 25 years. Although generally the program works well, I found that this year's version contained a few serious bugs. There were occasions within Step-by-Step when the program did not allow entry of information (went to a blank page with no fields available). The program automatically asked for estimated tax information within the state program, but did not offer the opportunity within federal even though it clearly should have happened. In both cases I had sufficient familiarity to go to the Forms mode and put in the appropriate information. A newer user would have had problems and could have submitted incomplete information or failed to do federal estimated taxes if important. I hope these bugs will be fixed next year.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax 2020 Review I have been using Turbo Tax for years. I keep coming back because I am comfortable with it. My only issue this year was the HSA was confusing and the Mortgage (Refinance instructions) and forms were confusing. I was not comfortable with all the forum reviews on how to update and combine the old loan and new loan. I started reading IRS instructions and that didn't help. I tried to get help a few years ago with an agent and got no where so I didn't try to call this year. If you are going to use Turbo Tax start early so you can research and ask questions. I always do mine last minute. Also, I lost my some of my state refund last year and the reason was because the State form was missing the 529 account #s. So, by the time I figured it out I missed my window with the state. Assuming no alert and I forgot to do it before I submitted but tough lesson to learn.
Date published: 2021-05-16
Rated 5 out of 5 by from Very convenient Very convenient and fast. Would use again. GEOSTORM
Date published: 2021-05-16
Rated 5 out of 5 by from Mostly trouble free. Itemizing California deductions while using the standard federal deductions did not work well. I had to override the deduction figure TurboTax had.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome! It was easy to use with the step by step instructions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax makes it easy to file! Have used Turbo Tax 10 years! Very simple and effective!
Date published: 2021-05-16
Rated 5 out of 5 by from Should start with a checklist TurboTax is great and pretty easy to work with. I just wish it would give you a checklist of things you will need such as Bank Acct Routing and account number, Drivers license of all people on return, etc
Date published: 2021-05-16
Rated 4 out of 5 by from turbo tax was awsome Fast and easy, The best way to send your taxes, I will use it again
Date published: 2021-05-16
Rated 5 out of 5 by from QUICK AND EASY Very simple to follow and does not take much time. Easy to file.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 2035
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TUrbo is awesome its helpful when I need help.. they have tips on the side to help out the problems
Date published: 2021-05-16
Rated 4 out of 5 by from Program works well but has bugs this year I have used TurboTax for more than 25 years. Although generally the program works well, I found that this year's version contained a few serious bugs. There were occasions within Step-by-Step when the program did not allow entry of information (went to a blank page with no fields available). The program automatically asked for estimated tax information within the state program, but did not offer the opportunity within federal even though it clearly should have happened. In both cases I had sufficient familiarity to go to the Forms mode and put in the appropriate information. A newer user would have had problems and could have submitted incomplete information or failed to do federal estimated taxes if important. I hope these bugs will be fixed next year.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax 2020 Review I have been using Turbo Tax for years. I keep coming back because I am comfortable with it. My only issue this year was the HSA was confusing and the Mortgage (Refinance instructions) and forms were confusing. I was not comfortable with all the forum reviews on how to update and combine the old loan and new loan. I started reading IRS instructions and that didn't help. I tried to get help a few years ago with an agent and got no where so I didn't try to call this year. If you are going to use Turbo Tax start early so you can research and ask questions. I always do mine last minute. Also, I lost my some of my state refund last year and the reason was because the State form was missing the 529 account #s. So, by the time I figured it out I missed my window with the state. Assuming no alert and I forgot to do it before I submitted but tough lesson to learn.
Date published: 2021-05-16
Rated 5 out of 5 by from Very convenient Very convenient and fast. Would use again. GEOSTORM
Date published: 2021-05-16
Rated 5 out of 5 by from Mostly trouble free. Itemizing California deductions while using the standard federal deductions did not work well. I had to override the deduction figure TurboTax had.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome! It was easy to use with the step by step instructions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax makes it easy to file! Have used Turbo Tax 10 years! Very simple and effective!
Date published: 2021-05-16
Rated 5 out of 5 by from Should start with a checklist TurboTax is great and pretty easy to work with. I just wish it would give you a checklist of things you will need such as Bank Acct Routing and account number, Drivers license of all people on return, etc
Date published: 2021-05-16
Rated 4 out of 5 by from turbo tax was awsome Fast and easy, The best way to send your taxes, I will use it again
Date published: 2021-05-16
Rated 5 out of 5 by from QUICK AND EASY Very simple to follow and does not take much time. Easy to file.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 2035