TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Good until the end. Data entry and processing went pretty smooth. (I've used TT several years.) I always bought the Premier version. It advertises 1 Federal and 1 State return included. This year I opted to e-file. (always mailed in previous years.) When I tried to e-file my state return I was asked for a $25 payment. This was a very unwelcome surprise! I thought the two returns were covered by the purchase price, including the e-file process. Very disappointing.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax business is great for trust tax returns I file 2 trust tax returns that are mostly straight forward but I own a few Master Limited Partnerships that issue form K-1s. These have tax advantages but make the returns more difficult to prepare. TurboTax does an excellent job in reporting the various items reported on the K-1s. It also does an excellent job of bringing forward all relevant data from last years returns.
Date published: 2021-05-05
Rated 1 out of 5 by from Turbo tax was a nightmare Turbo Tax was a nightmare. It put in crazy amounts into my tax return and I couldn't delete Spent hours on the phone with your experts They really tried but Turbo Tax was all screwed up!!
Date published: 2021-05-05
Rated 5 out of 5 by from Rep helped me fix error I use TurboTax every year. This is the first time there was an error that wouldn't allow me to e-file. But a rep was able to help walk me through fixing the issue.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Free Turbo tax is quick, easy, and FREE. I have been using it for years with no problems.
Date published: 2021-05-05
Rated 5 out of 5 by from Continuing Turbo Tax User Easy to complete forms and to complete tax returns.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and Convenient Easy process that allows for CPA advice and help as you go through the process. Took no longer than 20 minutes to fully complete. Easy data input through their software.
Date published: 2021-05-05
Rated 4 out of 5 by from Easy to Use Still very easy to fill out and clear to understand. Maybe my computer is slow but downloads and opening files slower than in the past.
Date published: 2021-05-05
Rated 5 out of 5 by from Awsome Perfect help was a good communicator and able to get back to me in a timely matter.
Date published: 2021-05-05
Rated 5 out of 5 by from Very easy and complete Good experience - Import feature makes everything simple
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2017
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Good until the end. Data entry and processing went pretty smooth. (I've used TT several years.) I always bought the Premier version. It advertises 1 Federal and 1 State return included. This year I opted to e-file. (always mailed in previous years.) When I tried to e-file my state return I was asked for a $25 payment. This was a very unwelcome surprise! I thought the two returns were covered by the purchase price, including the e-file process. Very disappointing.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax business is great for trust tax returns I file 2 trust tax returns that are mostly straight forward but I own a few Master Limited Partnerships that issue form K-1s. These have tax advantages but make the returns more difficult to prepare. TurboTax does an excellent job in reporting the various items reported on the K-1s. It also does an excellent job of bringing forward all relevant data from last years returns.
Date published: 2021-05-05
Rated 1 out of 5 by from Turbo tax was a nightmare Turbo Tax was a nightmare. It put in crazy amounts into my tax return and I couldn't delete Spent hours on the phone with your experts They really tried but Turbo Tax was all screwed up!!
Date published: 2021-05-05
Rated 5 out of 5 by from Rep helped me fix error I use TurboTax every year. This is the first time there was an error that wouldn't allow me to e-file. But a rep was able to help walk me through fixing the issue.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Free Turbo tax is quick, easy, and FREE. I have been using it for years with no problems.
Date published: 2021-05-05
Rated 5 out of 5 by from Continuing Turbo Tax User Easy to complete forms and to complete tax returns.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and Convenient Easy process that allows for CPA advice and help as you go through the process. Took no longer than 20 minutes to fully complete. Easy data input through their software.
Date published: 2021-05-05
Rated 4 out of 5 by from Easy to Use Still very easy to fill out and clear to understand. Maybe my computer is slow but downloads and opening files slower than in the past.
Date published: 2021-05-05
Rated 5 out of 5 by from Awsome Perfect help was a good communicator and able to get back to me in a timely matter.
Date published: 2021-05-05
Rated 5 out of 5 by from Very easy and complete Good experience - Import feature makes everything simple
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2017