TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Horrid experience It kept me in a loop about needing to fill out form 8626 or something like that and needing a 1095a. Then when I was trying to find the form 8626, they dont send you to it and you have to look for it yourself on the tax return. It was horrible and stressful.
Date published: 2022-04-14
Rated 4 out of 5 by from I think Turbo Tax is pretty good When I need customer service, either chat or live, I've always been satisfied with the support I get.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and detailed. Easy to do myself, through and like the search option. I use it all the time and learn a lot. Been using Turbo Tax for years.
Date published: 2022-04-14
Rated 4 out of 5 by from PayPal didn't work Was unable to pay with PayPal as the button to move past the page never appeared. I had to use a credit card.
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I no longer want to do my taxes manually. So, TurboTax was my go to software.
Date published: 2022-04-14
Rated 4 out of 5 by from Great tax-filing software, but.......see "Review" Was unable to get to a page to enter credit card number to pay state tax filing fee!........so after several iterations of round and round, I bit the bullet and agreed to have fee (with exorbitant surcharge) deducted from my refund.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy, Easy, Easy! Great experience, used it for 5 years running, will not stop
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax eventually works I bought turbo tax premier but did not have home office feature - upgraded to home and small business...bought audit defense and the subsequently was able to file using online turbo tax( keeping my fingers crossed)
Date published: 2022-04-14
Rated 1 out of 5 by from Pretty bad Very few, if any, of the automatic imports actually worked. It also had a habbit of asking for info that it should have known was irrelevent based on other information. And for how expensive it is, why are there so many advertisements for other services?
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Is Amazing!!! You can tell they really spent a lot of time listening to customer on how to improve their user interface. It was literally drag and drop and I was able to actually sign in to all my bank accounts and have everything easily imported!
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrid experience It kept me in a loop about needing to fill out form 8626 or something like that and needing a 1095a. Then when I was trying to find the form 8626, they dont send you to it and you have to look for it yourself on the tax return. It was horrible and stressful.
Date published: 2022-04-14
Rated 4 out of 5 by from I think Turbo Tax is pretty good When I need customer service, either chat or live, I've always been satisfied with the support I get.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and detailed. Easy to do myself, through and like the search option. I use it all the time and learn a lot. Been using Turbo Tax for years.
Date published: 2022-04-14
Rated 4 out of 5 by from PayPal didn't work Was unable to pay with PayPal as the button to move past the page never appeared. I had to use a credit card.
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I no longer want to do my taxes manually. So, TurboTax was my go to software.
Date published: 2022-04-14
Rated 4 out of 5 by from Great tax-filing software, but.......see "Review" Was unable to get to a page to enter credit card number to pay state tax filing fee!........so after several iterations of round and round, I bit the bullet and agreed to have fee (with exorbitant surcharge) deducted from my refund.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy, Easy, Easy! Great experience, used it for 5 years running, will not stop
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax eventually works I bought turbo tax premier but did not have home office feature - upgraded to home and small business...bought audit defense and the subsequently was able to file using online turbo tax( keeping my fingers crossed)
Date published: 2022-04-14
Rated 1 out of 5 by from Pretty bad Very few, if any, of the automatic imports actually worked. It also had a habbit of asking for info that it should have known was irrelevent based on other information. And for how expensive it is, why are there so many advertisements for other services?
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Is Amazing!!! You can tell they really spent a lot of time listening to customer on how to improve their user interface. It was literally drag and drop and I was able to actually sign in to all my bank accounts and have everything easily imported!
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1991