TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great method to file taxes The application is easy to use, but buying from Amazon saved me money but the download was not smooth. Once I downloaded the application it was smoot sailing.
Date published: 2021-05-18
Rated 5 out of 5 by from The Best Way to Do Taxes I've been using TTAX for many years and watched it get better each year. It has enabled me to handle many different situations with ease and confidence in its accuracy.
Date published: 2021-05-18
Rated 3 out of 5 by from ok but definitely needs improvement Despite my excellent Internet connection (I have fiber optic and was sitting right next to the router at 1000 mbps), and my employer and Robinhood being partners with TurboTax which should have allowed me to import data, I was not able to import any data and had to enter everything manually. I also think that it would be very helpful having a gauge for how far along until the end (95% complete, est remaining time 10 mins, etc)
Date published: 2021-05-18
Rated 2 out of 5 by from Making payments I wish they allowed you to pay your Federal Income Tax first. I had to go through screen after screen of the state tax, and at the very end they had the Federal income tax screen. It was a little annoying and frustrating when you are trying to finish that specific part of your taxes.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast It was a great and easy experience with lightning fast results and spot on service.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome User friendly and easy to follow. Awesome! Thank you!
Date published: 2021-05-18
Rated 4 out of 5 by from turbo tax 2020 worked a little better than last year. not as many questions to answer so the process went a little smoother.
Date published: 2021-05-18
Rated 4 out of 5 by from It's Better than All The Rest The most features of this product are Great, however I felt the "HELP" feature lacking. I hired a contractor & I was not promoted to include the payments of over $10,000.00 made to him. I searched the HELP but that was a maze/ was unable to locate specific info. It was after 1am and the CSR was close. Leave it for another day...
Date published: 2021-05-18
Rated 1 out of 5 by from Crap system Zero explanation on certain areas with no information to derive it from
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome User Experience throughout the product As a Product Designer, I really enjoyed the experience and ease of Turbotax's UX/UI Design. It simplified doing taxes and make it actually enjoyable to do taxes and NOT a drag. Very well deserved.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 200
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great method to file taxes The application is easy to use, but buying from Amazon saved me money but the download was not smooth. Once I downloaded the application it was smoot sailing.
Date published: 2021-05-18
Rated 5 out of 5 by from The Best Way to Do Taxes I've been using TTAX for many years and watched it get better each year. It has enabled me to handle many different situations with ease and confidence in its accuracy.
Date published: 2021-05-18
Rated 3 out of 5 by from ok but definitely needs improvement Despite my excellent Internet connection (I have fiber optic and was sitting right next to the router at 1000 mbps), and my employer and Robinhood being partners with TurboTax which should have allowed me to import data, I was not able to import any data and had to enter everything manually. I also think that it would be very helpful having a gauge for how far along until the end (95% complete, est remaining time 10 mins, etc)
Date published: 2021-05-18
Rated 2 out of 5 by from Making payments I wish they allowed you to pay your Federal Income Tax first. I had to go through screen after screen of the state tax, and at the very end they had the Federal income tax screen. It was a little annoying and frustrating when you are trying to finish that specific part of your taxes.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast It was a great and easy experience with lightning fast results and spot on service.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome User friendly and easy to follow. Awesome! Thank you!
Date published: 2021-05-18
Rated 4 out of 5 by from turbo tax 2020 worked a little better than last year. not as many questions to answer so the process went a little smoother.
Date published: 2021-05-18
Rated 4 out of 5 by from It's Better than All The Rest The most features of this product are Great, however I felt the "HELP" feature lacking. I hired a contractor & I was not promoted to include the payments of over $10,000.00 made to him. I searched the HELP but that was a maze/ was unable to locate specific info. It was after 1am and the CSR was close. Leave it for another day...
Date published: 2021-05-18
Rated 1 out of 5 by from Crap system Zero explanation on certain areas with no information to derive it from
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome User Experience throughout the product As a Product Designer, I really enjoyed the experience and ease of Turbotax's UX/UI Design. It simplified doing taxes and make it actually enjoyable to do taxes and NOT a drag. Very well deserved.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 200