TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax use to be good, but not any more!!! I've used TURBOTAX for years and it WAS very good. BUT IT IS NOT NOW! Last year when it said the processed electronically , it didn't!!! After almost 3 months and no refund, I went on-line to the IRS and it said they had not receive it. But I do have a return card from the US Post Office verifying they did receive it on July 24, 2021. I am still waiting for the paper return to process so I can get my refund! Today I did my 2021 return and submitted it on-line. It did say it processed, but I will have to wait to see if it really did. Another problem is that it did not clearly state that the debit from my back account will be based on a "all in 1 payment" or "4 payments over time" ??? Do you know how that will work??? Also, printing the return does not offer a SINGLE payment voucher!!! It is confusing and frustrating. Also, it is a waste of paper and ink to print vouchers when you are not mailing in a payment. Why did you have software written that is so wasteful? I do expect a reply to my review from someone, in your organization, who can explain what the reason or logic is for this wastefulness.
Date published: 2022-04-14
Rated 1 out of 5 by from I hate all of you so much Horribly confusing and I hate that I pay money for this every year.
Date published: 2022-04-14
Rated 5 out of 5 by from good experience and affordable I have been using Turbo tax for years and will continue to do so.
Date published: 2022-04-14
Rated 5 out of 5 by from Best way to FILE TAXES!! This was my first experience with TurboTax as well as first time to file online. I have always been a paper filing type This has definitely changed my way of Thinking
Date published: 2022-04-14
Rated 4 out of 5 by from Pretty easy to do Just get your paperwork together and follow the screen prompts. Easy to do.
Date published: 2022-04-14
Rated 5 out of 5 by from TURBO TAX IS GREAT FAST AND EASY ASKS ALL THE RIGHT QUESTIONS WILL USE AGAIN
Date published: 2022-04-14
Rated 5 out of 5 by from Still a great tax product I have been using this tax program for decades. So much faster than flipping and looking for the correct number. No restless nagging thoughts of did the math add up or did I forget to add something.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is very user friendly and thorough TurboTax is easy to follow prompts and easy to understand
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is better than the others I've used Generally, very good and easy to use, but they still like to hide some info. Specifically where to find the amount of last year's refund that was held to apply to this year's taxes...was very relieved when I eventually found where it was supposed to be!
Date published: 2022-04-14
Rated 5 out of 5 by from simple and easy to use very easy to use and they check everything to help you get the best refund possible
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax use to be good, but not any more!!! I've used TURBOTAX for years and it WAS very good. BUT IT IS NOT NOW! Last year when it said the processed electronically , it didn't!!! After almost 3 months and no refund, I went on-line to the IRS and it said they had not receive it. But I do have a return card from the US Post Office verifying they did receive it on July 24, 2021. I am still waiting for the paper return to process so I can get my refund! Today I did my 2021 return and submitted it on-line. It did say it processed, but I will have to wait to see if it really did. Another problem is that it did not clearly state that the debit from my back account will be based on a "all in 1 payment" or "4 payments over time" ??? Do you know how that will work??? Also, printing the return does not offer a SINGLE payment voucher!!! It is confusing and frustrating. Also, it is a waste of paper and ink to print vouchers when you are not mailing in a payment. Why did you have software written that is so wasteful? I do expect a reply to my review from someone, in your organization, who can explain what the reason or logic is for this wastefulness.
Date published: 2022-04-14
Rated 1 out of 5 by from I hate all of you so much Horribly confusing and I hate that I pay money for this every year.
Date published: 2022-04-14
Rated 5 out of 5 by from good experience and affordable I have been using Turbo tax for years and will continue to do so.
Date published: 2022-04-14
Rated 5 out of 5 by from Best way to FILE TAXES!! This was my first experience with TurboTax as well as first time to file online. I have always been a paper filing type This has definitely changed my way of Thinking
Date published: 2022-04-14
Rated 4 out of 5 by from Pretty easy to do Just get your paperwork together and follow the screen prompts. Easy to do.
Date published: 2022-04-14
Rated 5 out of 5 by from TURBO TAX IS GREAT FAST AND EASY ASKS ALL THE RIGHT QUESTIONS WILL USE AGAIN
Date published: 2022-04-14
Rated 5 out of 5 by from Still a great tax product I have been using this tax program for decades. So much faster than flipping and looking for the correct number. No restless nagging thoughts of did the math add up or did I forget to add something.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is very user friendly and thorough TurboTax is easy to follow prompts and easy to understand
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is better than the others I've used Generally, very good and easy to use, but they still like to hide some info. Specifically where to find the amount of last year's refund that was held to apply to this year's taxes...was very relieved when I eventually found where it was supposed to be!
Date published: 2022-04-14
Rated 5 out of 5 by from simple and easy to use very easy to use and they check everything to help you get the best refund possible
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1988