TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Vague and Tedious Literally the most backwards website I've ever encountered. Refers to forms as if I'm familiar with them and the tips are no help. Asks vague questions and then reminds you if you do the forms incorrectly your refund will be rejected. And thank you for stealing $44 for taking money out of my return. Not to mention the other $100+ just to file my simple taxes. If I had the time, money, and patience I would sue. I wish I just went in person to get my taxes done. Never using TurboTax again.
Date published: 2022-04-11
Rated 5 out of 5 by from Great Experience with TurboTax Very easy to work with the tax professional. Easy platform to upload documents and communicate.
Date published: 2022-04-11
Rated 5 out of 5 by from Professional. Secure communication. Matthew kept in touch through every step. I was updated on progress and questions answered promptly.
Date published: 2022-04-11
Rated 2 out of 5 by from on line version has errors and lacks flexibility I own a business and am self employed. I qualify for self employment health insurance deduction, but I Turbo Tax won't allow me to use that when I have a W2. I can add it to a second business, but with no income, there is no deduction. Two "experts" were patient and helpful, but there is no answer to this problem.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy and affordable Easy and no hassle .Very affordable.Expert help was very useful .
Date published: 2022-04-11
Rated 5 out of 5 by from Great experience Easy to use. Help tips are truly helpful. Did purchase the ID protection.
Date published: 2022-04-11
Rated 1 out of 5 by from Have used for many years but won't repeat next yea The review deductions for schedule C was not complete. Did not ask if I used home for business, deducting self employed health insurance was not accomplished via the system review. All answers to that problem led back to a loop in the system. Trying to deduct the standard deduction for charitable cash was impossible
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax for Life It's so quick and easy and if there's something you're not sure about, there's always information available to ensure that your questions are answered.
Date published: 2022-04-11
Rated 5 out of 5 by from Really Great Tax Program I like filing with Turbo Tax because I find it easy to use and it inspires confidence. I also got my refund very quickly last year.
Date published: 2022-04-11
Rated 5 out of 5 by from It worked well with digital currency I used TurboTax because I was unsure how to report my digital currency. TurboTax interfaced with account easily and quickly.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1985
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Vague and Tedious Literally the most backwards website I've ever encountered. Refers to forms as if I'm familiar with them and the tips are no help. Asks vague questions and then reminds you if you do the forms incorrectly your refund will be rejected. And thank you for stealing $44 for taking money out of my return. Not to mention the other $100+ just to file my simple taxes. If I had the time, money, and patience I would sue. I wish I just went in person to get my taxes done. Never using TurboTax again.
Date published: 2022-04-11
Rated 5 out of 5 by from Great Experience with TurboTax Very easy to work with the tax professional. Easy platform to upload documents and communicate.
Date published: 2022-04-11
Rated 5 out of 5 by from Professional. Secure communication. Matthew kept in touch through every step. I was updated on progress and questions answered promptly.
Date published: 2022-04-11
Rated 2 out of 5 by from on line version has errors and lacks flexibility I own a business and am self employed. I qualify for self employment health insurance deduction, but I Turbo Tax won't allow me to use that when I have a W2. I can add it to a second business, but with no income, there is no deduction. Two "experts" were patient and helpful, but there is no answer to this problem.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy and affordable Easy and no hassle .Very affordable.Expert help was very useful .
Date published: 2022-04-11
Rated 5 out of 5 by from Great experience Easy to use. Help tips are truly helpful. Did purchase the ID protection.
Date published: 2022-04-11
Rated 1 out of 5 by from Have used for many years but won't repeat next yea The review deductions for schedule C was not complete. Did not ask if I used home for business, deducting self employed health insurance was not accomplished via the system review. All answers to that problem led back to a loop in the system. Trying to deduct the standard deduction for charitable cash was impossible
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax for Life It's so quick and easy and if there's something you're not sure about, there's always information available to ensure that your questions are answered.
Date published: 2022-04-11
Rated 5 out of 5 by from Really Great Tax Program I like filing with Turbo Tax because I find it easy to use and it inspires confidence. I also got my refund very quickly last year.
Date published: 2022-04-11
Rated 5 out of 5 by from It worked well with digital currency I used TurboTax because I was unsure how to report my digital currency. TurboTax interfaced with account easily and quickly.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1985