TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Reviews and Observations Need more details on step by step procedures, give more example and elaborate on it on 'Learn More'. there should be a link to IRS or state for the latest updates or revisions.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax is Excellent Been using Turbo tax for years. Always works out well for me and my kids returns.
Date published: 2021-05-06
Rated 3 out of 5 by from you say my taxes are error free but i get reject could not get any response---the code you gave was useless
Date published: 2021-05-06
Rated 4 out of 5 by from EASY TO NAVIGATE AND GREAT ORGANIZED GREAT TOOL FOR DOING TAXES BY MYS4ELF ESPECIALLY BECAUSE ENGLISH IS NOT MY NATIVE LANGUAGE. EERYTHING IS VERY WELL EXPLAINED AND INSTRUCTED.
Date published: 2021-05-06
Rated 5 out of 5 by from Great product. Great product, God willing, I will use it again next year.
Date published: 2021-05-06
Rated 4 out of 5 by from TurboTax Review Everything went well - instructions and input requirements easy to follow. Difficult to get payment accepted for filing state tax.
Date published: 2021-05-06
Rated 5 out of 5 by from turbotax is so so easy very easy user interface and was able to access all screens to enter the relevant info to complete & file my return
Date published: 2021-05-06
Rated 2 out of 5 by from Disappointed at Costco I bought from Costco because TaxA#$ which I had used for years charged me hundreds more last year for same features I had always used. Goodbye! But I'm sorry I made the change because almost nothing imported like they said it would except my name , address and my gross income from 2019! I had to re-input hours of Banks, Lenders, Div, Int, Amortization, Depreciation info. W-2 etc etc... all those dozens of details that have been auto filled year after year. When Turbotax said it would import the data, I believed them! Next, I bought the most full featured product and it didn't even include E-filing a State return ... $25 extra! Next, they don't autopay your Estimated Taxes for you. Next year, if they don't fill in all that data from my previous year this review will take a serious turn for the worse.
Date published: 2021-05-06
Rated 4 out of 5 by from I like. I've owed the IRS using turbo tax in the past, after asking tons of questions. Hoping that is not the case this time
Date published: 2021-05-06
Rated 3 out of 5 by from It's really the only option so I use it. The product mostly functions as expected. I acknowledge that I couldn't figure out my taxes without it. There are periodic glitches (it would have been very easy to miss that it never checked for my identity protection PIN, took me a little searching to find where to put it in. And then the continuous upsells annoy me, especially asking for $25 to e-file my state return when the product comes with one free state (it doesn't mention that's only the prep, not the filing). Whenever I pass the filing page, it defaults the radio button back to e-file even though I already selected not to e-file.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1981
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Reviews and Observations Need more details on step by step procedures, give more example and elaborate on it on 'Learn More'. there should be a link to IRS or state for the latest updates or revisions.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax is Excellent Been using Turbo tax for years. Always works out well for me and my kids returns.
Date published: 2021-05-06
Rated 3 out of 5 by from you say my taxes are error free but i get reject could not get any response---the code you gave was useless
Date published: 2021-05-06
Rated 4 out of 5 by from EASY TO NAVIGATE AND GREAT ORGANIZED GREAT TOOL FOR DOING TAXES BY MYS4ELF ESPECIALLY BECAUSE ENGLISH IS NOT MY NATIVE LANGUAGE. EERYTHING IS VERY WELL EXPLAINED AND INSTRUCTED.
Date published: 2021-05-06
Rated 5 out of 5 by from Great product. Great product, God willing, I will use it again next year.
Date published: 2021-05-06
Rated 4 out of 5 by from TurboTax Review Everything went well - instructions and input requirements easy to follow. Difficult to get payment accepted for filing state tax.
Date published: 2021-05-06
Rated 5 out of 5 by from turbotax is so so easy very easy user interface and was able to access all screens to enter the relevant info to complete & file my return
Date published: 2021-05-06
Rated 2 out of 5 by from Disappointed at Costco I bought from Costco because TaxA#$ which I had used for years charged me hundreds more last year for same features I had always used. Goodbye! But I'm sorry I made the change because almost nothing imported like they said it would except my name , address and my gross income from 2019! I had to re-input hours of Banks, Lenders, Div, Int, Amortization, Depreciation info. W-2 etc etc... all those dozens of details that have been auto filled year after year. When Turbotax said it would import the data, I believed them! Next, I bought the most full featured product and it didn't even include E-filing a State return ... $25 extra! Next, they don't autopay your Estimated Taxes for you. Next year, if they don't fill in all that data from my previous year this review will take a serious turn for the worse.
Date published: 2021-05-06
Rated 4 out of 5 by from I like. I've owed the IRS using turbo tax in the past, after asking tons of questions. Hoping that is not the case this time
Date published: 2021-05-06
Rated 3 out of 5 by from It's really the only option so I use it. The product mostly functions as expected. I acknowledge that I couldn't figure out my taxes without it. There are periodic glitches (it would have been very easy to miss that it never checked for my identity protection PIN, took me a little searching to find where to put it in. And then the continuous upsells annoy me, especially asking for $25 to e-file my state return when the product comes with one free state (it doesn't mention that's only the prep, not the filing). Whenever I pass the filing page, it defaults the radio button back to e-file even though I already selected not to e-file.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1981