TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is excellent 5********** Easy great experience to collect my first 2 stimulus payments bc I don not file taxes and have not before
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is the best It was quick and easy an they have live help if I need it.
Date published: 2021-05-03
Rated 2 out of 5 by from fair at best, sometimes confusing instructions My taxes are not overly complicated, an interstate move, sale of home and only one W2. even though I have used TurboTax for the last several years I found the instructions in this 2020 version poor. Intuit also charges $25 to efile a state return. Certainly a tax preparer would have cost more than what I paid for this software but I think it would have come with a lot less frustration and time spent making sure I had the right information entered into my return.
Date published: 2021-05-03
Rated 2 out of 5 by from There is always a issue with associate e-payment Each year it works well but also has a singular issue with the online ePayment each year and again this year. The program gets hung up when trying to make the payment fee, the sheet fill in name information does not complete for the state ebill, so the program fails. Try to actually run you software on a variety of computer not just and apple junk. AS such i have to mail in my state taxes poor product.
Date published: 2021-05-03
Rated 5 out of 5 by from Excellent for years Excellent, used for years. 12345678910111213141516
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to navigate Everything went great. They walked me through everything. First time filer.
Date published: 2021-05-03
Rated 4 out of 5 by from Compared to other websites, his one's painless I loved using this platform more than the other websites for sure. Even though it seemed as though I was coaxed into purchasing the premium service for some options, I think I may use this site to file my returns in the future. This is definitely the way to go if you have a simple tax return to file but if not, try and take the time to do it yourself on a site that doesn't get you to purchase their product that you could have done for free. I would have given this five stars if not for the options costing more due to the premium version. Some people don't have the option to opt out of that and they might be losing more than what's necessary.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax Live is very helpful and easy. Abe really made the process easy to file my taxes. They were a bit more complicated this year so he really got things done efficiently and quickly, all while answering any questions I had along the way.
Date published: 2021-05-03
Rated 5 out of 5 by from Excellent service by TurboTax I was immediately informed about the rejection and it was fixed in minutes, I would recommend Turbo Tax to every one I know. It's a piece of mind with with TurboTax.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is Awesome My experience in using TurboTax has been very friendly and easy to file our taxes.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 1977
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is excellent 5********** Easy great experience to collect my first 2 stimulus payments bc I don not file taxes and have not before
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is the best It was quick and easy an they have live help if I need it.
Date published: 2021-05-03
Rated 2 out of 5 by from fair at best, sometimes confusing instructions My taxes are not overly complicated, an interstate move, sale of home and only one W2. even though I have used TurboTax for the last several years I found the instructions in this 2020 version poor. Intuit also charges $25 to efile a state return. Certainly a tax preparer would have cost more than what I paid for this software but I think it would have come with a lot less frustration and time spent making sure I had the right information entered into my return.
Date published: 2021-05-03
Rated 2 out of 5 by from There is always a issue with associate e-payment Each year it works well but also has a singular issue with the online ePayment each year and again this year. The program gets hung up when trying to make the payment fee, the sheet fill in name information does not complete for the state ebill, so the program fails. Try to actually run you software on a variety of computer not just and apple junk. AS such i have to mail in my state taxes poor product.
Date published: 2021-05-03
Rated 5 out of 5 by from Excellent for years Excellent, used for years. 12345678910111213141516
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to navigate Everything went great. They walked me through everything. First time filer.
Date published: 2021-05-03
Rated 4 out of 5 by from Compared to other websites, his one's painless I loved using this platform more than the other websites for sure. Even though it seemed as though I was coaxed into purchasing the premium service for some options, I think I may use this site to file my returns in the future. This is definitely the way to go if you have a simple tax return to file but if not, try and take the time to do it yourself on a site that doesn't get you to purchase their product that you could have done for free. I would have given this five stars if not for the options costing more due to the premium version. Some people don't have the option to opt out of that and they might be losing more than what's necessary.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax Live is very helpful and easy. Abe really made the process easy to file my taxes. They were a bit more complicated this year so he really got things done efficiently and quickly, all while answering any questions I had along the way.
Date published: 2021-05-03
Rated 5 out of 5 by from Excellent service by TurboTax I was immediately informed about the rejection and it was fixed in minutes, I would recommend Turbo Tax to every one I know. It's a piece of mind with with TurboTax.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is Awesome My experience in using TurboTax has been very friendly and easy to file our taxes.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 1977