TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax unclear about mailing in form for a stock merger. Fed Form required by Turbo tax wasn't same for as listed on my tax reporting statement 1099-DIV
Date published: 2022-04-15
Rated 1 out of 5 by from Bad Customer Service & Payment Options I had issues with filing because. my sister received insurance through the ACA but it was required for me to submit it on my refund. Then, once I finally figured out the problem (after multiple phone calls with no help from customer service) I was forced to pay for MAX to continue filing.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax works! It was easier this second time. We were helped by 2 experts. The second one was especially helpful. He was eager to be helpful.
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax Sux They are determined to make you pay, even if you want to file with the free edition
Date published: 2022-04-15
Rated 4 out of 5 by from I like it I've used Turbo Tax for years and am comfortable enough with it to navigate through the different tabs.
Date published: 2022-04-15
Rated 4 out of 5 by from Great software Turbo tax brings a very easy user experience. The only downside I experienced was the pressure throughout the filing process of purchasing more products on top of the return.
Date published: 2022-04-15
Rated 3 out of 5 by from Wouldn't let me file my state tax returns ? Not happy I couldn't file tax returns. No way to contact Turbo Tax - had to file Federal and still have yet to file state - looks like I will have to use a different service
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Enjoy using Turbo Tax as it is easy to follow. Will use again next year.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy and Accurate Tax Filing Turbo Tax had all the information in my W2, it was accurate, and my taxes were accepted by both the federal and state!
Date published: 2022-04-15
Rated 5 out of 5 by from Worthy of my Trust! Once again, TurboTax saves the day with reliable, trustworthy service. I used the Live Tax Expert option for the first time, and it did not disappoint. I am very pleased with the assistance. Thank you.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1971
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax unclear about mailing in form for a stock merger. Fed Form required by Turbo tax wasn't same for as listed on my tax reporting statement 1099-DIV
Date published: 2022-04-15
Rated 1 out of 5 by from Bad Customer Service & Payment Options I had issues with filing because. my sister received insurance through the ACA but it was required for me to submit it on my refund. Then, once I finally figured out the problem (after multiple phone calls with no help from customer service) I was forced to pay for MAX to continue filing.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax works! It was easier this second time. We were helped by 2 experts. The second one was especially helpful. He was eager to be helpful.
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax Sux They are determined to make you pay, even if you want to file with the free edition
Date published: 2022-04-15
Rated 4 out of 5 by from I like it I've used Turbo Tax for years and am comfortable enough with it to navigate through the different tabs.
Date published: 2022-04-15
Rated 4 out of 5 by from Great software Turbo tax brings a very easy user experience. The only downside I experienced was the pressure throughout the filing process of purchasing more products on top of the return.
Date published: 2022-04-15
Rated 3 out of 5 by from Wouldn't let me file my state tax returns ? Not happy I couldn't file tax returns. No way to contact Turbo Tax - had to file Federal and still have yet to file state - looks like I will have to use a different service
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Enjoy using Turbo Tax as it is easy to follow. Will use again next year.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy and Accurate Tax Filing Turbo Tax had all the information in my W2, it was accurate, and my taxes were accepted by both the federal and state!
Date published: 2022-04-15
Rated 5 out of 5 by from Worthy of my Trust! Once again, TurboTax saves the day with reliable, trustworthy service. I used the Live Tax Expert option for the first time, and it did not disappoint. I am very pleased with the assistance. Thank you.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1971