TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 4 out of 5 by from I Been Doing My Taxes Here For 7 Years now I Been Doing My Taxes Here For 7 Years now. Best Way to do yours Taxes. But They Did Go Way Up On The Price
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use for Self-Employed I use Turbo Tax every year for my small business. Easy to use and walks you thru each step.
Date published: 2023-04-17
Rated 4 out of 5 by from Walks you through but tries to upsell you We like how it walks us through step-by-step with questions. And usually the questions have 'Yes,' 'No,' or 'I don't know' answers. And the Help usually answers our questions. Only once or twice do we not get the answer we're looking for. Only real bother is it asking us to upgrade a few times throughout the process - slightly annoying. And telling us it can't itemize things unless upgrading was very annoying.
Date published: 2023-04-17
Rated 1 out of 5 by from review i did not know i would be charged $59 for each return
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use I've used TurboTax for many years and it just covers everything, even unusual tax situations. I especially like how TT pulls form info from financial institutions. Even my accountant uncle was impressed by how thorough TT is.
Date published: 2023-04-17
Rated 3 out of 5 by from Good system but too many upsell screens! I've been a very long time user and the system shows improved features and speed, especially downloads from financial institutions. But the upsell crap now built in eg live help, upsell features is a real annoyance.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax first time user This was my first time filing taxes on my own, and TurboTax made everything straight forward and easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by from Self Employed Subscribers will NOT file free I subscribed to Self-Employed for Quikbooks for $25 a month. I THOUGHT this came with a free turbotax tax filing but it does NOT! They will automatically enroll you in Premium and there is apparently no way to get out of that without starting everything over. Their help line is a joke. I waited 40 minutes for them to tell me they were having issues on their end.
Date published: 2023-04-17
Rated 1 out of 5 by from Price Vultures Fast and easy but every time you turn around they are charging you more and more and more. This is ridiculous
Date published: 2023-04-17
Rated 5 out of 5 by from love turbotax everyone who answered my questions were very helpful and professional.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1971
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I Been Doing My Taxes Here For 7 Years now I Been Doing My Taxes Here For 7 Years now. Best Way to do yours Taxes. But They Did Go Way Up On The Price
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use for Self-Employed I use Turbo Tax every year for my small business. Easy to use and walks you thru each step.
Date published: 2023-04-17
Rated 4 out of 5 by from Walks you through but tries to upsell you We like how it walks us through step-by-step with questions. And usually the questions have 'Yes,' 'No,' or 'I don't know' answers. And the Help usually answers our questions. Only once or twice do we not get the answer we're looking for. Only real bother is it asking us to upgrade a few times throughout the process - slightly annoying. And telling us it can't itemize things unless upgrading was very annoying.
Date published: 2023-04-17
Rated 1 out of 5 by from review i did not know i would be charged $59 for each return
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use I've used TurboTax for many years and it just covers everything, even unusual tax situations. I especially like how TT pulls form info from financial institutions. Even my accountant uncle was impressed by how thorough TT is.
Date published: 2023-04-17
Rated 3 out of 5 by from Good system but too many upsell screens! I've been a very long time user and the system shows improved features and speed, especially downloads from financial institutions. But the upsell crap now built in eg live help, upsell features is a real annoyance.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax first time user This was my first time filing taxes on my own, and TurboTax made everything straight forward and easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by from Self Employed Subscribers will NOT file free I subscribed to Self-Employed for Quikbooks for $25 a month. I THOUGHT this came with a free turbotax tax filing but it does NOT! They will automatically enroll you in Premium and there is apparently no way to get out of that without starting everything over. Their help line is a joke. I waited 40 minutes for them to tell me they were having issues on their end.
Date published: 2023-04-17
Rated 1 out of 5 by from Price Vultures Fast and easy but every time you turn around they are charging you more and more and more. This is ridiculous
Date published: 2023-04-17
Rated 5 out of 5 by from love turbotax everyone who answered my questions were very helpful and professional.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1971