TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Prior year tax prep
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Life Changes
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Married life
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Dotty 123 from
My Turbo
It's great for filing when you have no deductions.
Date published: 2021-02-22
Rated 3 out of 5 by
anielsen2 from
Use Review
The soft ware was being challenging and I needed a support agent. I was first connected to Michelle, she was very nice but it took her a hr to finally escalate my call to a tax prepare. John was great and got my issue solved in 25 mins including knowing how to by pass the problems and resolve them another way
Date published: 2021-02-22
Rated 2 out of 5 by
Tim_2020 from
Hasn't gotten better
Your prices have gotten out of control to file! I've been a user for 9-10 years and it seems as though your costs have skyrocketed. A $40 processing fee to e-file by using your return??? This debacle with the stimulus payments and turbo tax was a complete and utter disaster. I'm thankful we weren't one of the many families that were completely dependent upon that check to pay for essentials such as utilities, groceries, etc. If you're going to charge what you're charging, then you better get these things figured out!
Date published: 2021-02-22
Rated 5 out of 5 by
Tonyruv from
Military Member using turbo tax
i enjoy using Turbo Tax it's simple and easy to use, and then having the ease of mind of knowing you can have a Tax expert look over your taxes before you submit is amazing
Date published: 2021-02-22
Rated 5 out of 5 by
Kathyrob007 from
Turbo Tax is the greatest!
It's fast and efficient, the prices continue to increase but it's worth it.
Date published: 2021-02-22
Rated 5 out of 5 by
Jesusgirl197022 from
Easy to do taxes
Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by
Benni27 from
Good
Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by
cowboys73 from
Not Good
It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by
ar22 from
Customer Service was Stellar. Technical Service ?
The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by
Hillifire from
Puzzled
I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
All TurboTax® Offerings Reviews - Page 1966
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Dotty 123 from
My Turbo
It's great for filing when you have no deductions.
Date published: 2021-02-22
Rated 3 out of 5 by
anielsen2 from
Use Review
The soft ware was being challenging and I needed a support agent. I was first connected to Michelle, she was very nice but it took her a hr to finally escalate my call to a tax prepare. John was great and got my issue solved in 25 mins including knowing how to by pass the problems and resolve them another way
Date published: 2021-02-22
Rated 2 out of 5 by
Tim_2020 from
Hasn't gotten better
Your prices have gotten out of control to file! I've been a user for 9-10 years and it seems as though your costs have skyrocketed. A $40 processing fee to e-file by using your return??? This debacle with the stimulus payments and turbo tax was a complete and utter disaster. I'm thankful we weren't one of the many families that were completely dependent upon that check to pay for essentials such as utilities, groceries, etc. If you're going to charge what you're charging, then you better get these things figured out!
Date published: 2021-02-22
Rated 5 out of 5 by
Tonyruv from
Military Member using turbo tax
i enjoy using Turbo Tax it's simple and easy to use, and then having the ease of mind of knowing you can have a Tax expert look over your taxes before you submit is amazing
Date published: 2021-02-22
Rated 5 out of 5 by
Kathyrob007 from
Turbo Tax is the greatest!
It's fast and efficient, the prices continue to increase but it's worth it.
Date published: 2021-02-22
Rated 5 out of 5 by
Jesusgirl197022 from
Easy to do taxes
Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by
Benni27 from
Good
Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by
cowboys73 from
Not Good
It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by
ar22 from
Customer Service was Stellar. Technical Service ?
The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by
Hillifire from
Puzzled
I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
All TurboTax® Offerings Reviews - Page 1966
Date published: 2021-02-22