TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Tax Software The sequence of pages and guides are helpful. Difficult return this year handled by TurboTax - MUCH less expensive than H&R!.
Date published: 2021-05-06
Rated 5 out of 5 by from As Easy as they claimed it would be The only easier way of doing my taxes is CPA; I can't afford that though.
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS GREAT It was great! Kathi was very nice to talk to. thank you!
Date published: 2021-05-06
Rated 1 out of 5 by from free turbo tax got all the way through an hour of inputting info into "FREE" turbo tax, then could not file without paying a 110.00 fee to upgrade to deluxe version. NOT HAPPY. ... so much for free turbo tax!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax to the rescue After a more complicated tax situation left me feeling not confident with the service I received from another vendor last year, I returned to TurboTax and used their full service premier service and got expert help that left me feeling confident in the preparation done by TurboTax. Thank you!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax from this day forward! Last year was a TOUGH year for many, I had a list of NEW tax implications and no idea how to tackle them... I called around for CPA's and was never given a call back. My friend recommended TT and from this day forward I will never use another Tax tool. They were thorough, available and top notch service!
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax keeps getting easier I've been using Turbo Tax for many years and will continue
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo Tax is useful, handy and helpful I engaged with one of the experts Pierette, and she was considerate and helpful. She checked the entire return and said it looks fine, which gave me confidence that I was filing taxes right.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax works Great! I have used Turbo Tax for quite a few years and it works great. Seems like when we have paid for tax service the person just asks the exact same questions in the exact same order as the Turbo Tax software. Felt like i was paying more and more every year for what Turbo Tax offers at a third of the cost.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1957
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Tax Software The sequence of pages and guides are helpful. Difficult return this year handled by TurboTax - MUCH less expensive than H&R!.
Date published: 2021-05-06
Rated 5 out of 5 by from As Easy as they claimed it would be The only easier way of doing my taxes is CPA; I can't afford that though.
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS GREAT It was great! Kathi was very nice to talk to. thank you!
Date published: 2021-05-06
Rated 1 out of 5 by from free turbo tax got all the way through an hour of inputting info into "FREE" turbo tax, then could not file without paying a 110.00 fee to upgrade to deluxe version. NOT HAPPY. ... so much for free turbo tax!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax to the rescue After a more complicated tax situation left me feeling not confident with the service I received from another vendor last year, I returned to TurboTax and used their full service premier service and got expert help that left me feeling confident in the preparation done by TurboTax. Thank you!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax from this day forward! Last year was a TOUGH year for many, I had a list of NEW tax implications and no idea how to tackle them... I called around for CPA's and was never given a call back. My friend recommended TT and from this day forward I will never use another Tax tool. They were thorough, available and top notch service!
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax keeps getting easier I've been using Turbo Tax for many years and will continue
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo Tax is useful, handy and helpful I engaged with one of the experts Pierette, and she was considerate and helpful. She checked the entire return and said it looks fine, which gave me confidence that I was filing taxes right.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax works Great! I have used Turbo Tax for quite a few years and it works great. Seems like when we have paid for tax service the person just asks the exact same questions in the exact same order as the Turbo Tax software. Felt like i was paying more and more every year for what Turbo Tax offers at a third of the cost.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1957