TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from The 2020 Version has Multiple SEVERE Bugs!!!! Items deleted during preparation reappeared (charitable contributions). Errors that do not allow forward progress or editing of returns after entry of required fields (1040 line 10b). Reapplication of 2019 data (charitable contributions). Duplicate entries (state tax return amount 2019). Not allowing a change from itemized to standard or vice versa. Terrible experience!!!
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have loved using turbo tax these last 8 years. I hate taxes, but turbo tax makes it easy.
Date published: 2021-02-28
Rated 4 out of 5 by from works again! TurboTax is a pretty simple program to go through. It is a little annoying to have to go through all the screens again when you want to check on one aspect of a form - like did I enter the correct amount for taxes on the 1099G, but generally pretty easy.
Date published: 2021-02-28
Rated 1 out of 5 by from Not for everyone my returns has always been free and i couldn't efile.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome It was easy to follow and understand.I will continue to use this form
Date published: 2021-02-28
Rated 5 out of 5 by from Incredibly helpful This is my first time filing on my own, and Deluxe made the process quick, simple and secure. I was able to enter all of my information and file within an hour.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax rocks my socks Turbo Tax has been a life improvement. Wings of a Dove.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use and understand and very helpful. Very efficient.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience with TurboTax I've filed through TurboTax for years. This year my return was a little more complicated, and I opted for Live Help. I had to contact the TT agent, and he was so helpful. It took a couple calls back so I wasn't waiting a long time, but I got the help I needed! 5-Stars!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is getting "less user friendly More effort is required to prepare a return filing. Self help answers (referrals) very inadequate and a waste of much time with little or no results. Live help should not require price adders.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1955
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from The 2020 Version has Multiple SEVERE Bugs!!!! Items deleted during preparation reappeared (charitable contributions). Errors that do not allow forward progress or editing of returns after entry of required fields (1040 line 10b). Reapplication of 2019 data (charitable contributions). Duplicate entries (state tax return amount 2019). Not allowing a change from itemized to standard or vice versa. Terrible experience!!!
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have loved using turbo tax these last 8 years. I hate taxes, but turbo tax makes it easy.
Date published: 2021-02-28
Rated 4 out of 5 by from works again! TurboTax is a pretty simple program to go through. It is a little annoying to have to go through all the screens again when you want to check on one aspect of a form - like did I enter the correct amount for taxes on the 1099G, but generally pretty easy.
Date published: 2021-02-28
Rated 1 out of 5 by from Not for everyone my returns has always been free and i couldn't efile.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome It was easy to follow and understand.I will continue to use this form
Date published: 2021-02-28
Rated 5 out of 5 by from Incredibly helpful This is my first time filing on my own, and Deluxe made the process quick, simple and secure. I was able to enter all of my information and file within an hour.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax rocks my socks Turbo Tax has been a life improvement. Wings of a Dove.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use and understand and very helpful. Very efficient.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience with TurboTax I've filed through TurboTax for years. This year my return was a little more complicated, and I opted for Live Help. I had to contact the TT agent, and he was so helpful. It took a couple calls back so I wasn't waiting a long time, but I got the help I needed! 5-Stars!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is getting "less user friendly More effort is required to prepare a return filing. Self help answers (referrals) very inadequate and a waste of much time with little or no results. Live help should not require price adders.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1955