TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax 2021 Did Not Meet Expectations Everything seemed to be going fine until I got to the e-filing. I had an issue with the program saying that on one of my W-2's I could not use the Employer Name as given. No reason given. My employer uses an outside company for the handling of payroll, issuing W-2s, etc. My W-2 has had the same employer name and EIN (which is that of the outside company) for at least 10 years. No guidance as to why this employer name could not be used or how to fix it. I did not know if changing the employer name also meant changing the EIN #, because my employer has a different EIN #. Could I even legally change what was on the original W-2? So there was no way to get around it and I ended up having to mail my tax forms. Stressful and time consuming, as if filing taxes isn't already. This was not the only issue I encountered, but was the one that caused issues with e-filing.
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST Super easy to use and very helpful reps. The reps make sure you understand everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use I have been using Turbo Tax for several years. It is easy to use. We used something else one year and came back to Turbo Tax after that.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is awesome! I enjoy filing my taxes every year. It's simple and helpful to use.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax is easy to use. I spoke with a LIVE expert on a question I had. She was very helpful
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes the filing of taxes so easy. Using Turbo Tax is a great product for filing taxes. It makes the process so painless and is so easy to use.
Date published: 2022-04-12
Rated 5 out of 5 by from Such a great experience The help that the turbo tax live representative, Cheryl, assisted with us uncanny to any tax service we have used before. She was a FANTASTIC rep and truly knows her stuff. 10/10 recommend
Date published: 2022-04-12
Rated 5 out of 5 by from so easy and helpful I am grateful for the step by step assistance and easy transitions during the entire process
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Been using turbo taxes for years and it keeps getting easier
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax nails it Quick and easy step by step method. Clear and concise questions to answer
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1953
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax 2021 Did Not Meet Expectations Everything seemed to be going fine until I got to the e-filing. I had an issue with the program saying that on one of my W-2's I could not use the Employer Name as given. No reason given. My employer uses an outside company for the handling of payroll, issuing W-2s, etc. My W-2 has had the same employer name and EIN (which is that of the outside company) for at least 10 years. No guidance as to why this employer name could not be used or how to fix it. I did not know if changing the employer name also meant changing the EIN #, because my employer has a different EIN #. Could I even legally change what was on the original W-2? So there was no way to get around it and I ended up having to mail my tax forms. Stressful and time consuming, as if filing taxes isn't already. This was not the only issue I encountered, but was the one that caused issues with e-filing.
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST Super easy to use and very helpful reps. The reps make sure you understand everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use I have been using Turbo Tax for several years. It is easy to use. We used something else one year and came back to Turbo Tax after that.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is awesome! I enjoy filing my taxes every year. It's simple and helpful to use.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax is easy to use. I spoke with a LIVE expert on a question I had. She was very helpful
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes the filing of taxes so easy. Using Turbo Tax is a great product for filing taxes. It makes the process so painless and is so easy to use.
Date published: 2022-04-12
Rated 5 out of 5 by from Such a great experience The help that the turbo tax live representative, Cheryl, assisted with us uncanny to any tax service we have used before. She was a FANTASTIC rep and truly knows her stuff. 10/10 recommend
Date published: 2022-04-12
Rated 5 out of 5 by from so easy and helpful I am grateful for the step by step assistance and easy transitions during the entire process
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Been using turbo taxes for years and it keeps getting easier
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax nails it Quick and easy step by step method. Clear and concise questions to answer
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1953