TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Very frustrating with all the bugs Turbo Tax has a lot of bugs and when a form is filled out you cannot change it with the survey that you used to make the mistake. Forms are stuck on there. Very frustrating when you are already trying to do your taxes.
Date published: 2022-10-12
Rated 3 out of 5 by from Cannot eFile even thou I entered the correct AGI Cannot e-File I checked with the IRS and I entered the correct AGI. Too many $$$ to e-File the state added to the previous purchase price.
Date published: 2022-10-12
Rated 5 out of 5 by from First time with Turbo Tax - It's great! After retiring, with limited income, I decided to NOT use a paid accountant this year. Turbo Tax is so simple and user friendly! I have some specific schedules and data to include and the prompts guided me along. I'll keep using it!
Date published: 2022-10-12
Rated 5 out of 5 by from Barbara is an Angel. It’s been great with TurboTax. My tax expert was great! I will be using TurboTax again. Thank you to Barbara
Date published: 2022-10-12
Rated 5 out of 5 by from Super Easy! The support of Turbo Tax software and expertise doing my taxes was a no brainer.
Date published: 2022-10-12
Rated 2 out of 5 by from Overpriced and lacking on service features My "expert", Adrian, was great, offered very professional and knowledgeable assistance and was patient with me through personal problems that repeatedly interrupted the process. However, Intuit, itself, has pricing far above many of their competitors while being short on features, specifically NO assistance with corporate returns which are intimately linked to the 1040 in cases of the S-Corp, pass-through taxation. Not being able to have linked assistance between the two is ridiculous and crippling. In addition, in the 3 yrs. I've used Intuit, they have made no improvements or substantial changes that address the shortcomings of their software; a convoluted, confusing program. Had I compared Intuit with other offerings prior to starting 2021 tax returns, I would not have likely chosen Intuit, and, unless changes are made, it is doubtful that I will in the future. The 2 star product rating I am giving is reflective of Intuit, NOT of my tax expert, Adrian, who gave me 5 star service. His excellence lifted my overall experience rating to 3. You should thank him, he did an excellent job!
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax Elated Customer since 1995 TurboTax has helped me do my taxes for some 27 years and I absolutely love this product. TurboTax walks you through all aspects of taxes while holding your hand if needed.
Date published: 2022-10-12
Rated 5 out of 5 by from No Math mistakes with Turbotax I have used turbotax for probably 12 years and the software has gotten progressively better. However, this year, 2021 return, I filed on October 12th and maybe that was the reason I was unable to edit my medical deductions. The software locked me out of editing itemized deductions because it seemed to have already determined that the standard deduction was the better option. However, I had not input all of my deductions at that point.
Date published: 2022-10-12
Rated 1 out of 5 by from Turbo Tax took $25 from me, I want it back! Turbo Tax took $25 from me for E- filling. But, TurboTax could never complete the E-File. I tried at least 5 times. Turbo Tax said that sometimes people have to print it out and mail it instead. That is what I had to do. I didn't owe anything on the Federal but, I owed $15 on the State. Because Turbo Tax is aware of this problem, Turbo Tax should not have taken money from my account until the process was completed. I will now have to write a $15 check and send it in with my State return. Please refund the $25 you took from me.
Date published: 2022-10-12
Rated 4 out of 5 by from K1 schedule I am in an exchange fund which technically a K1 partnership. The information on Part III item 16 appears to be not the same for from what K1 report from the management and the entries used by the Turbo tax. In this case the check box is checked. Also the worksheets wants items that has dollar amount with no description entries to be filled in. If not resulted in errors at error check.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very frustrating with all the bugs Turbo Tax has a lot of bugs and when a form is filled out you cannot change it with the survey that you used to make the mistake. Forms are stuck on there. Very frustrating when you are already trying to do your taxes.
Date published: 2022-10-12
Rated 3 out of 5 by from Cannot eFile even thou I entered the correct AGI Cannot e-File I checked with the IRS and I entered the correct AGI. Too many $$$ to e-File the state added to the previous purchase price.
Date published: 2022-10-12
Rated 5 out of 5 by from First time with Turbo Tax - It's great! After retiring, with limited income, I decided to NOT use a paid accountant this year. Turbo Tax is so simple and user friendly! I have some specific schedules and data to include and the prompts guided me along. I'll keep using it!
Date published: 2022-10-12
Rated 5 out of 5 by from Barbara is an Angel. It’s been great with TurboTax. My tax expert was great! I will be using TurboTax again. Thank you to Barbara
Date published: 2022-10-12
Rated 5 out of 5 by from Super Easy! The support of Turbo Tax software and expertise doing my taxes was a no brainer.
Date published: 2022-10-12
Rated 2 out of 5 by from Overpriced and lacking on service features My "expert", Adrian, was great, offered very professional and knowledgeable assistance and was patient with me through personal problems that repeatedly interrupted the process. However, Intuit, itself, has pricing far above many of their competitors while being short on features, specifically NO assistance with corporate returns which are intimately linked to the 1040 in cases of the S-Corp, pass-through taxation. Not being able to have linked assistance between the two is ridiculous and crippling. In addition, in the 3 yrs. I've used Intuit, they have made no improvements or substantial changes that address the shortcomings of their software; a convoluted, confusing program. Had I compared Intuit with other offerings prior to starting 2021 tax returns, I would not have likely chosen Intuit, and, unless changes are made, it is doubtful that I will in the future. The 2 star product rating I am giving is reflective of Intuit, NOT of my tax expert, Adrian, who gave me 5 star service. His excellence lifted my overall experience rating to 3. You should thank him, he did an excellent job!
Date published: 2022-10-12
Rated 5 out of 5 by from TurboTax Elated Customer since 1995 TurboTax has helped me do my taxes for some 27 years and I absolutely love this product. TurboTax walks you through all aspects of taxes while holding your hand if needed.
Date published: 2022-10-12
Rated 5 out of 5 by from No Math mistakes with Turbotax I have used turbotax for probably 12 years and the software has gotten progressively better. However, this year, 2021 return, I filed on October 12th and maybe that was the reason I was unable to edit my medical deductions. The software locked me out of editing itemized deductions because it seemed to have already determined that the standard deduction was the better option. However, I had not input all of my deductions at that point.
Date published: 2022-10-12
Rated 1 out of 5 by from Turbo Tax took $25 from me, I want it back! Turbo Tax took $25 from me for E- filling. But, TurboTax could never complete the E-File. I tried at least 5 times. Turbo Tax said that sometimes people have to print it out and mail it instead. That is what I had to do. I didn't owe anything on the Federal but, I owed $15 on the State. Because Turbo Tax is aware of this problem, Turbo Tax should not have taken money from my account until the process was completed. I will now have to write a $15 check and send it in with my State return. Please refund the $25 you took from me.
Date published: 2022-10-12
Rated 4 out of 5 by from K1 schedule I am in an exchange fund which technically a K1 partnership. The information on Part III item 16 appears to be not the same for from what K1 report from the management and the entries used by the Turbo tax. In this case the check box is checked. Also the worksheets wants items that has dollar amount with no description entries to be filled in. If not resulted in errors at error check.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 196