TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy! Easy! Easy! Turbotax is the only way I will ever do my taxes. We switched from a high cost CPA a few years ago and I will never go back. Our tax return has many forms and Turbotax helped us with all of it. Guaranteed! So Easy! I recommend keeping a tax file to put forms, receipts, and documents in throughout the year you might need to do your taxes and you will be all set at tax time. Then, just answer the question and follow the easy instructions. Turbotax guides you all the way. It is so easy! Patricia, our tax expert had 30 years of experience, was very patient and knowledgeable. I highly recommend Turbotax.
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Deluxe Turbo tax deluxe? not so Deluxe. Disappointed in Turbo tax. It did not bring in my information from the previous years. Then I had to pay extra to efile the state return. Very disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by from Best Customer Service Around! This was seriously the best website for file our taxes as a military family! The customer service went above and beyond. From now on I will ONLY file with turbo tax and recommend them to everyone I know.
Date published: 2022-04-15
Rated 5 out of 5 by from the bet i use this system every year using turbo tax is very conveniebt user friendly help is available if needed no pressure awesome
Date published: 2022-04-15
Rated 5 out of 5 by from My Review I've always liked TurboTax. One suggestion is to make the contrast on the page greater or the text bolder because this year it was difficult to see/read due to it being very light.
Date published: 2022-04-15
Rated 4 out of 5 by from If only I could print some screens Been a TurboTax user for many years. It's easier for me to use than most.
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax Premier seems to have very slow speed. I've used TurboTax for well over 20 years and have always been satisfied with the software performance. However, the 2021 version was very slow when completing W-2 and other forms being the cause for inaccuracy in field completion as the software couldn't keep-up with normal typing of data into the various fields. The need for Windows 10 may be the cause or it may be that this 2021 version is just plain slow. It was like being in the 1980's and using a dial-up modem which took time to populate data fields due to the lack of speed in the online connection, but this was the software and not the connection speed. The speed of the software calculations was also less than acceptable by past standards. Otherwise, satisfied with the eventual outcome.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Easy & Great I have been a Turbo tax member for several years and will continue for several more years.
Date published: 2022-04-15
Rated 4 out of 5 by from iT'S GOOD BUT NEEDS MORE THE PROBLEMS i HAD WERE FINDING WHERE TO ENTER MY MORTAGE INTEREST THAT ISN''T PAID THROUGH THE MORTGAGE COMPANY. iT TOOK ONE OF YOUR HELPERS AWHILE TO FIND THE RIGHT THING TO DO. I also have a time share and entering the information for it was unclear. Instructions for entering this information should be clear about entering as a second home which is what support told me but wasn't in the text I was sent.
Date published: 2022-04-15
Rated 5 out of 5 by from Really enjoy doing my taxes with Turbotax I think the process is super easy to follow and makes filing taxes stress free.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! Easy! Easy! Turbotax is the only way I will ever do my taxes. We switched from a high cost CPA a few years ago and I will never go back. Our tax return has many forms and Turbotax helped us with all of it. Guaranteed! So Easy! I recommend keeping a tax file to put forms, receipts, and documents in throughout the year you might need to do your taxes and you will be all set at tax time. Then, just answer the question and follow the easy instructions. Turbotax guides you all the way. It is so easy! Patricia, our tax expert had 30 years of experience, was very patient and knowledgeable. I highly recommend Turbotax.
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Deluxe Turbo tax deluxe? not so Deluxe. Disappointed in Turbo tax. It did not bring in my information from the previous years. Then I had to pay extra to efile the state return. Very disappointed.
Date published: 2022-04-15
Rated 5 out of 5 by from Best Customer Service Around! This was seriously the best website for file our taxes as a military family! The customer service went above and beyond. From now on I will ONLY file with turbo tax and recommend them to everyone I know.
Date published: 2022-04-15
Rated 5 out of 5 by from the bet i use this system every year using turbo tax is very conveniebt user friendly help is available if needed no pressure awesome
Date published: 2022-04-15
Rated 5 out of 5 by from My Review I've always liked TurboTax. One suggestion is to make the contrast on the page greater or the text bolder because this year it was difficult to see/read due to it being very light.
Date published: 2022-04-15
Rated 4 out of 5 by from If only I could print some screens Been a TurboTax user for many years. It's easier for me to use than most.
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax Premier seems to have very slow speed. I've used TurboTax for well over 20 years and have always been satisfied with the software performance. However, the 2021 version was very slow when completing W-2 and other forms being the cause for inaccuracy in field completion as the software couldn't keep-up with normal typing of data into the various fields. The need for Windows 10 may be the cause or it may be that this 2021 version is just plain slow. It was like being in the 1980's and using a dial-up modem which took time to populate data fields due to the lack of speed in the online connection, but this was the software and not the connection speed. The speed of the software calculations was also less than acceptable by past standards. Otherwise, satisfied with the eventual outcome.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Easy & Great I have been a Turbo tax member for several years and will continue for several more years.
Date published: 2022-04-15
Rated 4 out of 5 by from iT'S GOOD BUT NEEDS MORE THE PROBLEMS i HAD WERE FINDING WHERE TO ENTER MY MORTAGE INTEREST THAT ISN''T PAID THROUGH THE MORTGAGE COMPANY. iT TOOK ONE OF YOUR HELPERS AWHILE TO FIND THE RIGHT THING TO DO. I also have a time share and entering the information for it was unclear. Instructions for entering this information should be clear about entering as a second home which is what support told me but wasn't in the text I was sent.
Date published: 2022-04-15
Rated 5 out of 5 by from Really enjoy doing my taxes with Turbotax I think the process is super easy to follow and makes filing taxes stress free.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1941