TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is the best Turbo tax is so easy and I recommend it to every body.
Date published: 2021-06-16
Rated 3 out of 5 by from Turbotax was awesome for me till last year. I used to love this software. Honestly, I still like it for most part. However, this year, it kept giving me errors about some line 22 and 25 in employer's supplement doc for which made no sense. I spent several hours trying different things and ended up wasting a whole bunch of time. My whole experience is ruined. I don't know if I'm gonna come back to turbotax again.
Date published: 2021-06-16
Rated 4 out of 5 by from turbo tax was a lot of help Turbo tax was a lot of help i filed late and got an email explaning what needed to be done to accept the retusrn
Date published: 2021-06-16
Rated 5 out of 5 by from Monita at Turbo Tax is Awesome! Our initial call was great. When Monita needed anything she was quick and specific for the items she needed.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is the best Turbo tax is so easy and I recommend it to every body.
Date published: 2021-06-16
Rated 3 out of 5 by from Turbotax was awesome for me till last year. I used to love this software. Honestly, I still like it for most part. However, this year, it kept giving me errors about some line 22 and 25 in employer's supplement doc for which made no sense. I spent several hours trying different things and ended up wasting a whole bunch of time. My whole experience is ruined. I don't know if I'm gonna come back to turbotax again.
Date published: 2021-06-16
Rated 4 out of 5 by from turbo tax was a lot of help Turbo tax was a lot of help i filed late and got an email explaning what needed to be done to accept the retusrn
Date published: 2021-06-16
Rated 5 out of 5 by from Monita at Turbo Tax is Awesome! Our initial call was great. When Monita needed anything she was quick and specific for the items she needed.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 195