TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from easy to use, very user friendly. I have used this program for several years, and it has been a great experience each year. Makes filing taxes a breeze.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Tax Program Great Program for doing your Taxes with Confidence they are right.
Date published: 2021-05-07
Rated 2 out of 5 by from E FILING FRUSTRATING Filling out tax forms in not difficult. What is a problem is trying to e filing those returns. How many times do you have to reenter information you already have!!!! Have next to you drivers license, (why do you need that!!!), routing number, account number whether or not that hasn't changed for years, last years income and then refund or payment amounts. Oh pin number and of course another credit card charge.
Date published: 2021-05-07
Rated 5 out of 5 by from GREAT STUFF SUPER QUICK AND EASY. HAD A REALLY GREAT TIME DOING MY TAXES
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to Use I've been using Turbo Tax for years to process income tax for myself and for my mother. It's easy to use, and allows you to transfer basic information from last year's taxes into the current one.
Date published: 2021-05-07
Rated 1 out of 5 by from So awful. Never buying it again. There has to be something better. If you don't want to e file it has a fit. I am happy to e-file FED, but i am not paying Utah to make their job easer. Especially since I have to mail them a check anyway. Also it prints empty forms to keep for your records.
Date published: 2021-05-07
Rated 3 out of 5 by from TT 2020 is buggy Been using TT for 10+ years. First year ever it had insurmountable bugs. Even online forums couldn't come up with consistent or reliable fixes.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tac Vanessa was my agent and she did a great job making sure all my questions and concerns were met. She was patience and willing to go over and beyond to make sure my return was correct.
Date published: 2021-05-07
Rated 4 out of 5 by from Software is very good. TurboTax is clearly organized and has good explanations for essentially any question you may have while filig your taxesl This is my first year to use it, and I am very likely to use it again in future. My only complaint is that my tax computation is really quite simple, and I think charging should be less to reflect that fact.
Date published: 2021-05-07
Rated 2 out of 5 by from Always used in the past, will likely not use again Was satisfied in the past, but not satisfied this year due to site performance. Was stuck in a frustrating loop multiple times with tax forms as well as filing/payment combinations, especially for state filing. Customer service rep was very friendly and tried to assist, but didn't have technical resources to troubleshoot the issue.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1940
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use, very user friendly. I have used this program for several years, and it has been a great experience each year. Makes filing taxes a breeze.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Tax Program Great Program for doing your Taxes with Confidence they are right.
Date published: 2021-05-07
Rated 2 out of 5 by from E FILING FRUSTRATING Filling out tax forms in not difficult. What is a problem is trying to e filing those returns. How many times do you have to reenter information you already have!!!! Have next to you drivers license, (why do you need that!!!), routing number, account number whether or not that hasn't changed for years, last years income and then refund or payment amounts. Oh pin number and of course another credit card charge.
Date published: 2021-05-07
Rated 5 out of 5 by from GREAT STUFF SUPER QUICK AND EASY. HAD A REALLY GREAT TIME DOING MY TAXES
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to Use I've been using Turbo Tax for years to process income tax for myself and for my mother. It's easy to use, and allows you to transfer basic information from last year's taxes into the current one.
Date published: 2021-05-07
Rated 1 out of 5 by from So awful. Never buying it again. There has to be something better. If you don't want to e file it has a fit. I am happy to e-file FED, but i am not paying Utah to make their job easer. Especially since I have to mail them a check anyway. Also it prints empty forms to keep for your records.
Date published: 2021-05-07
Rated 3 out of 5 by from TT 2020 is buggy Been using TT for 10+ years. First year ever it had insurmountable bugs. Even online forums couldn't come up with consistent or reliable fixes.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tac Vanessa was my agent and she did a great job making sure all my questions and concerns were met. She was patience and willing to go over and beyond to make sure my return was correct.
Date published: 2021-05-07
Rated 4 out of 5 by from Software is very good. TurboTax is clearly organized and has good explanations for essentially any question you may have while filig your taxesl This is my first year to use it, and I am very likely to use it again in future. My only complaint is that my tax computation is really quite simple, and I think charging should be less to reflect that fact.
Date published: 2021-05-07
Rated 2 out of 5 by from Always used in the past, will likely not use again Was satisfied in the past, but not satisfied this year due to site performance. Was stuck in a frustrating loop multiple times with tax forms as well as filing/payment combinations, especially for state filing. Customer service rep was very friendly and tried to assist, but didn't have technical resources to troubleshoot the issue.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1940