TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from NOT AS HELPFULL THIS YEAR I always use turbo tax and I do like the way it lays everything out for you , however I needed to ask a question this year and could not get a chat line to come on. I was told that you did not have to pay taxes on your 1099G if it was less than 10,000. will my refund went from 619. to 378. when I put the 1099-G in the system .. if you can check this it would be great..
Date published: 2021-05-07
Rated 5 out of 5 by from Simple and quick Step by step is easy to follow. I did the free version last year as well and had no issues.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great Easy to use and quick to complete. I have been using Turbo Tax for over 25 Years.
Date published: 2021-05-07
Rated 3 out of 5 by from Can Still Improve I had a problem setting up my Roth IRA due to my 1099-NEC because it was not recognized as earned income. Also, it would be nice if it can tell me the maximum I can contribute the first time instead of telling me later that I contributed too much at which point I have to correct initial entry.
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent Product Easy Navigation and explanations of areas one may not understand
Date published: 2021-05-07
Rated 5 out of 5 by from Great help Elizabeth was very helpful and patience. The call dropped and she called me. She is awesome!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax has been great product to use Fabulous user friendly interface. I have used for 14 years.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is Reliable I have uswd Turbo Tax for many years. However, this is my first year using the on lione version of Turbo Tax. This year's experience went much better than previous years. There was no waiting for the Turbo Tax to update the version. The live online help was great. The instructions on how to do capital gains could be improved but overall a better experience this year.
Date published: 2021-05-07
Rated 5 out of 5 by from Quick and Dummy Proof Made a complicated process easy and made me feel safe in the decision I made.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome I've always used Turbo Tax installed on my personal computer. However this year I was unable to install it because I have windows 7. So I used the free version online, Loved it !!!!!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1934
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from NOT AS HELPFULL THIS YEAR I always use turbo tax and I do like the way it lays everything out for you , however I needed to ask a question this year and could not get a chat line to come on. I was told that you did not have to pay taxes on your 1099G if it was less than 10,000. will my refund went from 619. to 378. when I put the 1099-G in the system .. if you can check this it would be great..
Date published: 2021-05-07
Rated 5 out of 5 by from Simple and quick Step by step is easy to follow. I did the free version last year as well and had no issues.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great Easy to use and quick to complete. I have been using Turbo Tax for over 25 Years.
Date published: 2021-05-07
Rated 3 out of 5 by from Can Still Improve I had a problem setting up my Roth IRA due to my 1099-NEC because it was not recognized as earned income. Also, it would be nice if it can tell me the maximum I can contribute the first time instead of telling me later that I contributed too much at which point I have to correct initial entry.
Date published: 2021-05-07
Rated 5 out of 5 by from Excellent Product Easy Navigation and explanations of areas one may not understand
Date published: 2021-05-07
Rated 5 out of 5 by from Great help Elizabeth was very helpful and patience. The call dropped and she called me. She is awesome!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax has been great product to use Fabulous user friendly interface. I have used for 14 years.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is Reliable I have uswd Turbo Tax for many years. However, this is my first year using the on lione version of Turbo Tax. This year's experience went much better than previous years. There was no waiting for the Turbo Tax to update the version. The live online help was great. The instructions on how to do capital gains could be improved but overall a better experience this year.
Date published: 2021-05-07
Rated 5 out of 5 by from Quick and Dummy Proof Made a complicated process easy and made me feel safe in the decision I made.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome I've always used Turbo Tax installed on my personal computer. However this year I was unable to install it because I have windows 7. So I used the free version online, Loved it !!!!!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1934