TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Now have to pay instead of being free for years :( So I love doing my own taxes and have been using Turbotax for almost 10 years now. I loved that it was free. Well now we have to pay at least $60 which is kind of a let down. But honestly cheaper than most tax preparers and also you can't expect to get anything free I suppose. Just hope it never goes up in price or else I would go somewhere else!
Date published: 2021-05-07
Rated 5 out of 5 by from Awesome Great app helped me file easy and free to get me my maximum return
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax Quality product - Very thorough and reassuring that the completed/submitted documents are correct. Thank you!
Date published: 2021-05-07
Rated 5 out of 5 by from Very Helpful I enjoy it but I do think with my complicated situation of living overseas and having foreign dependent care and other associated child credits that there is more that can be done.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use. Loyal customer. I have been filing with Turbo Tax for many years and love it. It makes it easy to make sure you have not missed important info, especiall with tax changes. I will continue to use Turbo Tax.
Date published: 2021-05-07
Rated 1 out of 5 by from Cannot swap state once paid I have a passive investment partnership K-1 in another state, and accidentally selected the wrong state for it. I didn't realize until after paying, so I tried to swap the incorrect state for the correct state. However, there is no way to do that. I had to pay an additional $55 for the correct state, and wasted another $55 for the incorrect state that I cannot file (since I have nothing to do with that state)... Currently trying to request a partial refund for the wasted $55 state fee. Hope they approve it.
Date published: 2021-05-07
Rated 4 out of 5 by from Had to update to Win 10 ONLY due to TT I had to purchase a new computer ONLY to do TT - very annoying. Lucky for me I could easily afford to do so but I was not thrilled with this forced purchase and I am really annoyed with TT. Pretty inexcusable.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax for foreign residents is confusing, specifically the foreign zip code and tel no. were not accepted for my 1099R( IRA Distribution) and giving me an error
Date published: 2021-05-07
Rated 4 out of 5 by from Very easy and works with you!! I put these off for a while because I though it would be over complicated but I did them I less than an hour. Completely walks you through everything. Great tool. Real person not a robot lol 10/10 would recommend. Would be 5 star but the try to upsell you only thing I didn't care for, everything else is great!!
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use Way to get taxes done in a few hours. One and done.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1921
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Now have to pay instead of being free for years :( So I love doing my own taxes and have been using Turbotax for almost 10 years now. I loved that it was free. Well now we have to pay at least $60 which is kind of a let down. But honestly cheaper than most tax preparers and also you can't expect to get anything free I suppose. Just hope it never goes up in price or else I would go somewhere else!
Date published: 2021-05-07
Rated 5 out of 5 by from Awesome Great app helped me file easy and free to get me my maximum return
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax Quality product - Very thorough and reassuring that the completed/submitted documents are correct. Thank you!
Date published: 2021-05-07
Rated 5 out of 5 by from Very Helpful I enjoy it but I do think with my complicated situation of living overseas and having foreign dependent care and other associated child credits that there is more that can be done.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use. Loyal customer. I have been filing with Turbo Tax for many years and love it. It makes it easy to make sure you have not missed important info, especiall with tax changes. I will continue to use Turbo Tax.
Date published: 2021-05-07
Rated 1 out of 5 by from Cannot swap state once paid I have a passive investment partnership K-1 in another state, and accidentally selected the wrong state for it. I didn't realize until after paying, so I tried to swap the incorrect state for the correct state. However, there is no way to do that. I had to pay an additional $55 for the correct state, and wasted another $55 for the incorrect state that I cannot file (since I have nothing to do with that state)... Currently trying to request a partial refund for the wasted $55 state fee. Hope they approve it.
Date published: 2021-05-07
Rated 4 out of 5 by from Had to update to Win 10 ONLY due to TT I had to purchase a new computer ONLY to do TT - very annoying. Lucky for me I could easily afford to do so but I was not thrilled with this forced purchase and I am really annoyed with TT. Pretty inexcusable.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax for foreign residents is confusing, specifically the foreign zip code and tel no. were not accepted for my 1099R( IRA Distribution) and giving me an error
Date published: 2021-05-07
Rated 4 out of 5 by from Very easy and works with you!! I put these off for a while because I though it would be over complicated but I did them I less than an hour. Completely walks you through everything. Great tool. Real person not a robot lol 10/10 would recommend. Would be 5 star but the try to upsell you only thing I didn't care for, everything else is great!!
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use Way to get taxes done in a few hours. One and done.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1921