TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Yay Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by from Double taxation of employee stock options Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was really user friendly first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by from instructions in plain language Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
Rated 5 out of 5 by from none I was getting very frustrated with the issues coming up on my end. I called a expert and we went through it together. After several attempts we were successful. What a relief to have someone to help me.
Date published: 2021-02-25
Rated 5 out of 5 by from Great expert help I had a few questions and discovered a bug, the expert resolved the questions quickly and sent to IT a request to fix, bug was fixed by the next day. Great service all around.
Date published: 2021-02-25
Rated 5 out of 5 by from Easiest way to do your taxes! This is the way to do your taxes, it walks you through every tax issue you may have. doing my taxes for 5 years now..
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy Was easyest way I have ever filled. Thanks I will be using it next year
Date published: 2021-02-25
Rated 5 out of 5 by from Love turbo... So convenient and easy to follow. Will definitely use them in the future.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1913
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Yay Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by from Double taxation of employee stock options Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was really user friendly first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by from instructions in plain language Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
Rated 5 out of 5 by from none I was getting very frustrated with the issues coming up on my end. I called a expert and we went through it together. After several attempts we were successful. What a relief to have someone to help me.
Date published: 2021-02-25
Rated 5 out of 5 by from Great expert help I had a few questions and discovered a bug, the expert resolved the questions quickly and sent to IT a request to fix, bug was fixed by the next day. Great service all around.
Date published: 2021-02-25
Rated 5 out of 5 by from Easiest way to do your taxes! This is the way to do your taxes, it walks you through every tax issue you may have. doing my taxes for 5 years now..
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy Was easyest way I have ever filled. Thanks I will be using it next year
Date published: 2021-02-25
Rated 5 out of 5 by from Love turbo... So convenient and easy to follow. Will definitely use them in the future.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1913