TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Rated 4 out of 5 by
EricoaTerp from
Very useful for simply filing
This has been very useful and easy for years when our situation was simpler. Quick and easy to fill out, file, pay, and receive refunds. As our situation has become more complex it's still a good system to use, but it can get a bit harder to use if you are not as knowledgeable about certain things.
Date published: 2022-04-12
Rated 5 out of 5 by
RubyCT from
Really easy
A simple process for complicated taxes. Two years in a row I’ve been matched with an experienced pro who had no problems handling my K-1s and multi-state filings. Highly recommend!
Date published: 2022-04-12
Rated 1 out of 5 by
Lahi2 from
its good but
I have used turbotax for 15 years and it seems like every year it gets harder and harder to use turbotax ,last 3 years turbotax sucks, this years it took me the whole week to finish my taxes , the software it just confusing and hard to understand ,please turbotax fix the software for next year
Date published: 2022-04-12
Rated 2 out of 5 by
Whyisthatnecessary from
Turbotax is not user friendly!!
I've had better experiences with other software that are more user friendly. The customer support is not very good either.
Date published: 2022-04-12
Rated 5 out of 5 by
jww12 from
TurboTax has been getting the job done for me
I think I used one of the first versions in 1998. Biggest asset is that it adds up the columns for me. Second it the interactive query that keeps me on track.
Date published: 2022-04-12
Rated 5 out of 5 by
NadiaBlaize from
I trust TurboTax
I have used TurboTax for all of my adult working years. I have had W2 income, small business income, as well as contractor income. Their products have never steered me wrong! Out of the past 13 years, I used a tax preparer one time from one of the rivals. That was the most confusing process and I lost money! TurboTax takes a bit more time to do on your own, but it's worth it for the peace of mind!
Date published: 2022-04-12
Rated 4 out of 5 by
howard5600 from
Great considering what a mess our tax code is
Easy to use, but can get hung up in obscure areas of tax code and can hang on to historical aspects of tax return that no longer apply and it's hard to get rid of them
Date published: 2022-04-12
Rated 5 out of 5 by
kayjspence from
Got the job done!!!!
I'm so happy to have used TurboTax. I'd heard about how excellent it was before, but to have used it and complete my taxes with ease is amazing!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by
Linda8100 from
so easy to use
this program is by far the best one I've used. It's easy to use and explains steps as you go.
Date published: 2022-04-12
Rated 4 out of 5 by
Selma13 from
Diana was very helpful.
Diana was responsive, helpful and diligent. My concern was the actual TurboTax process. For example, I was a bit surprised that even though I had uploaded all my documents when I was updating TurboTax myself, I had to reload all the documents manually in a separate section when I decided to switch to self-service. As a former Product Manager, I would suggest TurboTax address this.
All TurboTax® Offerings Reviews - Page 1907
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
EricoaTerp from
Very useful for simply filing
This has been very useful and easy for years when our situation was simpler. Quick and easy to fill out, file, pay, and receive refunds. As our situation has become more complex it's still a good system to use, but it can get a bit harder to use if you are not as knowledgeable about certain things.
Date published: 2022-04-12
Rated 5 out of 5 by
RubyCT from
Really easy
A simple process for complicated taxes. Two years in a row I’ve been matched with an experienced pro who had no problems handling my K-1s and multi-state filings. Highly recommend!
Date published: 2022-04-12
Rated 1 out of 5 by
Lahi2 from
its good but
I have used turbotax for 15 years and it seems like every year it gets harder and harder to use turbotax ,last 3 years turbotax sucks, this years it took me the whole week to finish my taxes , the software it just confusing and hard to understand ,please turbotax fix the software for next year
Date published: 2022-04-12
Rated 2 out of 5 by
Whyisthatnecessary from
Turbotax is not user friendly!!
I've had better experiences with other software that are more user friendly. The customer support is not very good either.
Date published: 2022-04-12
Rated 5 out of 5 by
jww12 from
TurboTax has been getting the job done for me
I think I used one of the first versions in 1998. Biggest asset is that it adds up the columns for me. Second it the interactive query that keeps me on track.
Date published: 2022-04-12
Rated 5 out of 5 by
NadiaBlaize from
I trust TurboTax
I have used TurboTax for all of my adult working years. I have had W2 income, small business income, as well as contractor income. Their products have never steered me wrong! Out of the past 13 years, I used a tax preparer one time from one of the rivals. That was the most confusing process and I lost money! TurboTax takes a bit more time to do on your own, but it's worth it for the peace of mind!
Date published: 2022-04-12
Rated 4 out of 5 by
howard5600 from
Great considering what a mess our tax code is
Easy to use, but can get hung up in obscure areas of tax code and can hang on to historical aspects of tax return that no longer apply and it's hard to get rid of them
Date published: 2022-04-12
Rated 5 out of 5 by
kayjspence from
Got the job done!!!!
I'm so happy to have used TurboTax. I'd heard about how excellent it was before, but to have used it and complete my taxes with ease is amazing!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by
Linda8100 from
so easy to use
this program is by far the best one I've used. It's easy to use and explains steps as you go.
Date published: 2022-04-12
Rated 4 out of 5 by
Selma13 from
Diana was very helpful.
Diana was responsive, helpful and diligent. My concern was the actual TurboTax process. For example, I was a bit surprised that even though I had uploaded all my documents when I was updating TurboTax myself, I had to reload all the documents manually in a separate section when I decided to switch to self-service. As a former Product Manager, I would suggest TurboTax address this.
All TurboTax® Offerings Reviews - Page 1907
Date published: 2022-04-12