TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Very useful for simply filing This has been very useful and easy for years when our situation was simpler. Quick and easy to fill out, file, pay, and receive refunds. As our situation has become more complex it's still a good system to use, but it can get a bit harder to use if you are not as knowledgeable about certain things.
Date published: 2022-04-12
Rated 5 out of 5 by from Really easy A simple process for complicated taxes. Two years in a row I’ve been matched with an experienced pro who had no problems handling my K-1s and multi-state filings. Highly recommend!
Date published: 2022-04-12
Rated 1 out of 5 by from its good but I have used turbotax for 15 years and it seems like every year it gets harder and harder to use turbotax ,last 3 years turbotax sucks, this years it took me the whole week to finish my taxes , the software it just confusing and hard to understand ,please turbotax fix the software for next year
Date published: 2022-04-12
Rated 2 out of 5 by from Turbotax is not user friendly!! I've had better experiences with other software that are more user friendly. The customer support is not very good either.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax has been getting the job done for me I think I used one of the first versions in 1998. Biggest asset is that it adds up the columns for me. Second it the interactive query that keeps me on track.
Date published: 2022-04-12
Rated 5 out of 5 by from I trust TurboTax I have used TurboTax for all of my adult working years. I have had W2 income, small business income, as well as contractor income. Their products have never steered me wrong! Out of the past 13 years, I used a tax preparer one time from one of the rivals. That was the most confusing process and I lost money! TurboTax takes a bit more time to do on your own, but it's worth it for the peace of mind!
Date published: 2022-04-12
Rated 4 out of 5 by from Great considering what a mess our tax code is Easy to use, but can get hung up in obscure areas of tax code and can hang on to historical aspects of tax return that no longer apply and it's hard to get rid of them
Date published: 2022-04-12
Rated 5 out of 5 by from Got the job done!!!! I'm so happy to have used TurboTax. I'd heard about how excellent it was before, but to have used it and complete my taxes with ease is amazing!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from so easy to use this program is by far the best one I've used. It's easy to use and explains steps as you go.
Date published: 2022-04-12
Rated 4 out of 5 by from Diana was very helpful. Diana was responsive, helpful and diligent. My concern was the actual TurboTax process. For example, I was a bit surprised that even though I had uploaded all my documents when I was updating TurboTax myself, I had to reload all the documents manually in a separate section when I decided to switch to self-service. As a former Product Manager, I would suggest TurboTax address this.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1907
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very useful for simply filing This has been very useful and easy for years when our situation was simpler. Quick and easy to fill out, file, pay, and receive refunds. As our situation has become more complex it's still a good system to use, but it can get a bit harder to use if you are not as knowledgeable about certain things.
Date published: 2022-04-12
Rated 5 out of 5 by from Really easy A simple process for complicated taxes. Two years in a row I’ve been matched with an experienced pro who had no problems handling my K-1s and multi-state filings. Highly recommend!
Date published: 2022-04-12
Rated 1 out of 5 by from its good but I have used turbotax for 15 years and it seems like every year it gets harder and harder to use turbotax ,last 3 years turbotax sucks, this years it took me the whole week to finish my taxes , the software it just confusing and hard to understand ,please turbotax fix the software for next year
Date published: 2022-04-12
Rated 2 out of 5 by from Turbotax is not user friendly!! I've had better experiences with other software that are more user friendly. The customer support is not very good either.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax has been getting the job done for me I think I used one of the first versions in 1998. Biggest asset is that it adds up the columns for me. Second it the interactive query that keeps me on track.
Date published: 2022-04-12
Rated 5 out of 5 by from I trust TurboTax I have used TurboTax for all of my adult working years. I have had W2 income, small business income, as well as contractor income. Their products have never steered me wrong! Out of the past 13 years, I used a tax preparer one time from one of the rivals. That was the most confusing process and I lost money! TurboTax takes a bit more time to do on your own, but it's worth it for the peace of mind!
Date published: 2022-04-12
Rated 4 out of 5 by from Great considering what a mess our tax code is Easy to use, but can get hung up in obscure areas of tax code and can hang on to historical aspects of tax return that no longer apply and it's hard to get rid of them
Date published: 2022-04-12
Rated 5 out of 5 by from Got the job done!!!! I'm so happy to have used TurboTax. I'd heard about how excellent it was before, but to have used it and complete my taxes with ease is amazing!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from so easy to use this program is by far the best one I've used. It's easy to use and explains steps as you go.
Date published: 2022-04-12
Rated 4 out of 5 by from Diana was very helpful. Diana was responsive, helpful and diligent. My concern was the actual TurboTax process. For example, I was a bit surprised that even though I had uploaded all my documents when I was updating TurboTax myself, I had to reload all the documents manually in a separate section when I decided to switch to self-service. As a former Product Manager, I would suggest TurboTax address this.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1907