TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
Oz59 from
Turbo Tax very helpful
I needed some help on two different issues. In both cases I received excellent help and was able to work through the issues. Thank you Very helpful.
Date published: 2022-04-12
Rated 4 out of 5 by
Carolyne 05 from
Disappointed in a change in Turbo Tax for 2021
I have used turbo tax for years and I would highly recommend it due its simplicity. I was disappointed this year to learn there was a $25 fee to e-file my state return after already paying for the Deluxe version of Turbo Tax! I instead opted to print and mail it which was an added inconvenience.
Date published: 2022-04-12
Rated 5 out of 5 by
DJ555 from
Happy with product
very easy to use, explainations very good made my questions easy to answer
Date published: 2022-04-12
Rated 4 out of 5 by
whydoesitneedtobeunique from
Things were great once I got the right expert
My taxes were tricky this year due to unorthodox cryptocurrency transactions. I had to explain things to several people on the phone and still was originally paired with someone who was not knowledgable enough to handle my case. Eventually, I was switched to Carol and things went very smoothly. She was able to answer all of my questions and give guidance on how to handle the cryptocurrency transactions. She was also very prompt with her replies and was able to call me on very short notice.
Date published: 2022-04-12
Rated 5 out of 5 by
Temple Maverick from
Turbo Tax Review
Found the program to be useful. My only complaint is how difficult it sometimes was to go back and see entries--had to once again go through several questions and answer again. In-person calls with experts were both very helpful. Both were friendly and personable.
Date published: 2022-04-12
Rated 4 out of 5 by
Patmit from
Turbo Tax Review
I have used Turbo Tax for several years and have been well pleased. I had one problem this year that I called and talked to someone at Turbo Tax. I was a glitch in your program telling me I would receive an additional w2c because I had not paid all my social security taxes on my group life insurance (imputed income). This was an error in your program.
Date published: 2022-04-12
Rated 5 out of 5 by
ecodoc from
Tax Time with Turbo Tax
Paying taxes is never fun but Turbo Tax makes it bearable. I relate well to the Q & A format.
Date published: 2022-04-12
Rated 1 out of 5 by
chuckiebabycakes from
I do not like reviews
the program is weak in the area of Economic Impact Information.
Date published: 2022-04-12
Rated 5 out of 5 by
Lee4095 from
Excellent,
Excellent experience, step-by-step and as painless as filing taxes can be! It's especially good if you use TurboTax each year as it prepopulates all the info from previous years, making it much easier to do the current return. I used the Turbo Tax Live for the first time this year, well worth the effort as they answered quickly some questions that would have taken me a long time to research and find myself.
Date published: 2022-04-12
Rated 5 out of 5 by
null from
Bill Was Amazing!
Bill was very helpful and his service makes me glad I chose to file using TurboTax.
All TurboTax® Offerings Reviews - Page 1904
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Oz59 from
Turbo Tax very helpful
I needed some help on two different issues. In both cases I received excellent help and was able to work through the issues. Thank you Very helpful.
Date published: 2022-04-12
Rated 4 out of 5 by
Carolyne 05 from
Disappointed in a change in Turbo Tax for 2021
I have used turbo tax for years and I would highly recommend it due its simplicity. I was disappointed this year to learn there was a $25 fee to e-file my state return after already paying for the Deluxe version of Turbo Tax! I instead opted to print and mail it which was an added inconvenience.
Date published: 2022-04-12
Rated 5 out of 5 by
DJ555 from
Happy with product
very easy to use, explainations very good made my questions easy to answer
Date published: 2022-04-12
Rated 4 out of 5 by
whydoesitneedtobeunique from
Things were great once I got the right expert
My taxes were tricky this year due to unorthodox cryptocurrency transactions. I had to explain things to several people on the phone and still was originally paired with someone who was not knowledgable enough to handle my case. Eventually, I was switched to Carol and things went very smoothly. She was able to answer all of my questions and give guidance on how to handle the cryptocurrency transactions. She was also very prompt with her replies and was able to call me on very short notice.
Date published: 2022-04-12
Rated 5 out of 5 by
Temple Maverick from
Turbo Tax Review
Found the program to be useful. My only complaint is how difficult it sometimes was to go back and see entries--had to once again go through several questions and answer again. In-person calls with experts were both very helpful. Both were friendly and personable.
Date published: 2022-04-12
Rated 4 out of 5 by
Patmit from
Turbo Tax Review
I have used Turbo Tax for several years and have been well pleased. I had one problem this year that I called and talked to someone at Turbo Tax. I was a glitch in your program telling me I would receive an additional w2c because I had not paid all my social security taxes on my group life insurance (imputed income). This was an error in your program.
Date published: 2022-04-12
Rated 5 out of 5 by
ecodoc from
Tax Time with Turbo Tax
Paying taxes is never fun but Turbo Tax makes it bearable. I relate well to the Q & A format.
Date published: 2022-04-12
Rated 1 out of 5 by
chuckiebabycakes from
I do not like reviews
the program is weak in the area of Economic Impact Information.
Date published: 2022-04-12
Rated 5 out of 5 by
Lee4095 from
Excellent,
Excellent experience, step-by-step and as painless as filing taxes can be! It's especially good if you use TurboTax each year as it prepopulates all the info from previous years, making it much easier to do the current return. I used the Turbo Tax Live for the first time this year, well worth the effort as they answered quickly some questions that would have taken me a long time to research and find myself.
Date published: 2022-04-12
Rated 5 out of 5 by
null from
Bill Was Amazing!
Bill was very helpful and his service makes me glad I chose to file using TurboTax.
All TurboTax® Offerings Reviews - Page 1904
Date published: 2022-04-12