TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 5 out of 5 by from Better than desktop product I use the online product because the desktop product in no longer supported on Windows 7. So I tried the online product last year. It's much better than the desktop product and easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Took less than 2 hours it walks you through everything, it’s basically fool proof.
Date published: 2023-04-17
Rated 5 out of 5 by from Easiest Way To File Taxes! Using TurboTax made it easy to submit all of the necessary information and helped me be able to find that information.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax itself is good, not all Tax experts are.. I like the application, fairly easy to use, however, I cannot get over the fact that I was needed assistance and started a live chat with one of the representatives. I waited about 15 minutes to be connected, which was fine. What is not fine, however, is that when I did get connected, the representative, Colisha, did not even say anything. After a couple of minutes I said, "hello?" and received no response. I then after 15 minutes said, "is anyone there?" Again, received no response. After 30 minutes I said, "I really need some assistance, and I have been connected to you on here for 30 minutes, can I please get some help here?" Still, no response. A few minutes later Colisha ended the chat, no response and no assistance.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was great! Had an issue while I was filing, and Aliya was great at helpingmeout and making sure I was using the correct product. I was able to save some of my return by using the best, and lowest price product.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product. been using for years/decades. We had a 1099-R issue this year with our state taxes. Help desk individual was able to sole our issue. Many thanks!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Love the step by step guidance, the prompts and the detail explanation of technical terms.
Date published: 2023-04-17
Rated 5 out of 5 by from Highly Recommend I recommend using Turbo Tax and doing your taxes yourself or with the assistance of their professionals. It beats paying money to tax preparers
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy to use and helpful with questions or concerns
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use This was very easy for a simple tax situation. It took less than an hour
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1900
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better than desktop product I use the online product because the desktop product in no longer supported on Windows 7. So I tried the online product last year. It's much better than the desktop product and easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Took less than 2 hours it walks you through everything, it’s basically fool proof.
Date published: 2023-04-17
Rated 5 out of 5 by from Easiest Way To File Taxes! Using TurboTax made it easy to submit all of the necessary information and helped me be able to find that information.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax itself is good, not all Tax experts are.. I like the application, fairly easy to use, however, I cannot get over the fact that I was needed assistance and started a live chat with one of the representatives. I waited about 15 minutes to be connected, which was fine. What is not fine, however, is that when I did get connected, the representative, Colisha, did not even say anything. After a couple of minutes I said, "hello?" and received no response. I then after 15 minutes said, "is anyone there?" Again, received no response. After 30 minutes I said, "I really need some assistance, and I have been connected to you on here for 30 minutes, can I please get some help here?" Still, no response. A few minutes later Colisha ended the chat, no response and no assistance.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was great! Had an issue while I was filing, and Aliya was great at helpingmeout and making sure I was using the correct product. I was able to save some of my return by using the best, and lowest price product.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product. been using for years/decades. We had a 1099-R issue this year with our state taxes. Help desk individual was able to sole our issue. Many thanks!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Love the step by step guidance, the prompts and the detail explanation of technical terms.
Date published: 2023-04-17
Rated 5 out of 5 by from Highly Recommend I recommend using Turbo Tax and doing your taxes yourself or with the assistance of their professionals. It beats paying money to tax preparers
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy to use and helpful with questions or concerns
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use This was very easy for a simple tax situation. It took less than an hour
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1900