TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very easy! Makes filing taxes myself a breeze! Very easy to understand and know how to fill out each question.
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax still useful but has shortcomings TurboTax is still useful and cost-effective for filers with fairly simple to moderate needs; however, its guidance is sometimes confusing, especially (but not only) related to filing with an IP PIN. Further and more troubling, Intuit has already indicated that for next year (2021) TurboTax will require macOS 10.15 "Catalina" or later, which is far too aggressive for the software's actual needs and for the first time in almost two decades, I will seriously consider other options.
Date published: 2021-05-16
Rated 5 out of 5 by from AMAZING The system just guided me through everything and it made my filing process so easy
Date published: 2021-05-16
Rated 5 out of 5 by from Very Helpful I was able to get a bigger refund by using Turbo Tax
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax really helps! Quick and easy! I love that it basically does all the work for you.
Date published: 2021-05-16
Rated 1 out of 5 by from Absolutely awful product This is the second year I've used TurboTax Business. I honestly think that if you are not going to put effort into building this product with the same usability and quality assurance I've come to expect through using your TurboTax Premier product, you should simply stop selling it. I purchased this Business edition because I have a non-revocable trust that I need to file a return for, and it is the only TurboTax product that supports trusts. I will try one of your competitor's products next year. This was two years of a very bad experience in filing my trust returns and I won't repeat it again.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is a very good product TurboTax did the job of calculating and filing my 2020 taxes. I have used TurboTax for several years and have always been well satisfied. I particularly appreciate TurboTax's attention to details and explanations.
Date published: 2021-05-16
Rated 5 out of 5 by from I'm busy, this is quick! I have used Turbo Tax for over 10 years now. I used to read the tax pamphlet, and do my taxes long hand. Since I am a single mom, I had no time for that! This product frees up my time for me to do other things. Thanks Turbo Tax!
Date published: 2021-05-16
Rated 2 out of 5 by from Disappointed I have used Turbotax for many years and have touted it & convinced others to buy Turbotax last two years have been difficult - circular issues, not as easy to navigate intuitively, Items not flowing from Federal to state (this year had to find what was missing on state return and manually enter on the state forms for the first time - knew that I shouldn't have a Big Refund & owe $, printing problems, A lot of minute not clearly written questions / didn't seem to remember my footprint history as well / Took me 2 to 3 times longer to finish Tried to get Turbo help for the first time and couldn't get through by phone. Did find some things online
Date published: 2021-05-16
Rated 3 out of 5 by from Difficult for older peeps Like the process, but lots of very tiny things that old eyes cant quite see
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy! Makes filing taxes myself a breeze! Very easy to understand and know how to fill out each question.
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax still useful but has shortcomings TurboTax is still useful and cost-effective for filers with fairly simple to moderate needs; however, its guidance is sometimes confusing, especially (but not only) related to filing with an IP PIN. Further and more troubling, Intuit has already indicated that for next year (2021) TurboTax will require macOS 10.15 "Catalina" or later, which is far too aggressive for the software's actual needs and for the first time in almost two decades, I will seriously consider other options.
Date published: 2021-05-16
Rated 5 out of 5 by from AMAZING The system just guided me through everything and it made my filing process so easy
Date published: 2021-05-16
Rated 5 out of 5 by from Very Helpful I was able to get a bigger refund by using Turbo Tax
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax really helps! Quick and easy! I love that it basically does all the work for you.
Date published: 2021-05-16
Rated 1 out of 5 by from Absolutely awful product This is the second year I've used TurboTax Business. I honestly think that if you are not going to put effort into building this product with the same usability and quality assurance I've come to expect through using your TurboTax Premier product, you should simply stop selling it. I purchased this Business edition because I have a non-revocable trust that I need to file a return for, and it is the only TurboTax product that supports trusts. I will try one of your competitor's products next year. This was two years of a very bad experience in filing my trust returns and I won't repeat it again.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax is a very good product TurboTax did the job of calculating and filing my 2020 taxes. I have used TurboTax for several years and have always been well satisfied. I particularly appreciate TurboTax's attention to details and explanations.
Date published: 2021-05-16
Rated 5 out of 5 by from I'm busy, this is quick! I have used Turbo Tax for over 10 years now. I used to read the tax pamphlet, and do my taxes long hand. Since I am a single mom, I had no time for that! This product frees up my time for me to do other things. Thanks Turbo Tax!
Date published: 2021-05-16
Rated 2 out of 5 by from Disappointed I have used Turbotax for many years and have touted it & convinced others to buy Turbotax last two years have been difficult - circular issues, not as easy to navigate intuitively, Items not flowing from Federal to state (this year had to find what was missing on state return and manually enter on the state forms for the first time - knew that I shouldn't have a Big Refund & owe $, printing problems, A lot of minute not clearly written questions / didn't seem to remember my footprint history as well / Took me 2 to 3 times longer to finish Tried to get Turbo help for the first time and couldn't get through by phone. Did find some things online
Date published: 2021-05-16
Rated 3 out of 5 by from Difficult for older peeps Like the process, but lots of very tiny things that old eyes cant quite see
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1899