TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Skatergirl87 from
Turbo Tax Rocks
Turbo Tax is very easy to use and navigate. Appreciate all the resources that are just a click away.
Date published: 2022-04-12
Rated 5 out of 5 by
budlite011 from
Generally good
Using TT Business for Trust filing, the program works very well, although there are areas where I have to dig directly into IRS forms and instructions.
Date published: 2022-04-12
Rated 3 out of 5 by
Tom845 from
Fast, easy and deceiving
You have a good product, easy to use but you deceive the user first by always trying to upgrade the service price, secondly by charging for using a credit card and third and most frustrating by NOT allowing for the NYS state payment to be paid for credit card. Also you did not call back when promised.
Date published: 2022-04-12
Rated 5 out of 5 by
Jim112133 from
I’ve been using TurboTax since 2011 and will conti
Renzi was great.she answered all of my questions and helped me file my taxes fairly while maximizing my return
Date published: 2022-04-12
Rated 5 out of 5 by
AleyA22 from
So Easy! Why was I nervous?
I had 2 W2's. I was able to upload a picture of one of them. TurboTax actually downloaded my 2nd W2 directly from my employer. I just checked for accuracy and all my information on both W2's was correct. Can't get any easier than that.
Date published: 2022-04-12
Rated 5 out of 5 by
JustinUCD from
More than Excellent
I had a complicated Federal and State Tax returns in 2021. Even though both were e-filed, some State Tax Forms had to be printed and mailed. TTAX guided me through all the steps starting with getting a waiver from the state to mail those forms and where to send those forms.
Date published: 2022-04-12
Rated 5 out of 5 by
Oz59 from
Turbo Tax very helpful
I needed some help on two different issues. In both cases I received excellent help and was able to work through the issues. Thank you Very helpful.
Date published: 2022-04-12
Rated 4 out of 5 by
Carolyne 05 from
Disappointed in a change in Turbo Tax for 2021
I have used turbo tax for years and I would highly recommend it due its simplicity. I was disappointed this year to learn there was a $25 fee to e-file my state return after already paying for the Deluxe version of Turbo Tax! I instead opted to print and mail it which was an added inconvenience.
Date published: 2022-04-12
Rated 5 out of 5 by
DJ555 from
Happy with product
very easy to use, explainations very good made my questions easy to answer
Date published: 2022-04-12
Rated 4 out of 5 by
whydoesitneedtobeunique from
Things were great once I got the right expert
My taxes were tricky this year due to unorthodox cryptocurrency transactions. I had to explain things to several people on the phone and still was originally paired with someone who was not knowledgable enough to handle my case. Eventually, I was switched to Carol and things went very smoothly. She was able to answer all of my questions and give guidance on how to handle the cryptocurrency transactions. She was also very prompt with her replies and was able to call me on very short notice.
All TurboTax® Offerings Reviews - Page 1898
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Skatergirl87 from
Turbo Tax Rocks
Turbo Tax is very easy to use and navigate. Appreciate all the resources that are just a click away.
Date published: 2022-04-12
Rated 5 out of 5 by
budlite011 from
Generally good
Using TT Business for Trust filing, the program works very well, although there are areas where I have to dig directly into IRS forms and instructions.
Date published: 2022-04-12
Rated 3 out of 5 by
Tom845 from
Fast, easy and deceiving
You have a good product, easy to use but you deceive the user first by always trying to upgrade the service price, secondly by charging for using a credit card and third and most frustrating by NOT allowing for the NYS state payment to be paid for credit card. Also you did not call back when promised.
Date published: 2022-04-12
Rated 5 out of 5 by
Jim112133 from
I’ve been using TurboTax since 2011 and will conti
Renzi was great.she answered all of my questions and helped me file my taxes fairly while maximizing my return
Date published: 2022-04-12
Rated 5 out of 5 by
AleyA22 from
So Easy! Why was I nervous?
I had 2 W2's. I was able to upload a picture of one of them. TurboTax actually downloaded my 2nd W2 directly from my employer. I just checked for accuracy and all my information on both W2's was correct. Can't get any easier than that.
Date published: 2022-04-12
Rated 5 out of 5 by
JustinUCD from
More than Excellent
I had a complicated Federal and State Tax returns in 2021. Even though both were e-filed, some State Tax Forms had to be printed and mailed. TTAX guided me through all the steps starting with getting a waiver from the state to mail those forms and where to send those forms.
Date published: 2022-04-12
Rated 5 out of 5 by
Oz59 from
Turbo Tax very helpful
I needed some help on two different issues. In both cases I received excellent help and was able to work through the issues. Thank you Very helpful.
Date published: 2022-04-12
Rated 4 out of 5 by
Carolyne 05 from
Disappointed in a change in Turbo Tax for 2021
I have used turbo tax for years and I would highly recommend it due its simplicity. I was disappointed this year to learn there was a $25 fee to e-file my state return after already paying for the Deluxe version of Turbo Tax! I instead opted to print and mail it which was an added inconvenience.
Date published: 2022-04-12
Rated 5 out of 5 by
DJ555 from
Happy with product
very easy to use, explainations very good made my questions easy to answer
Date published: 2022-04-12
Rated 4 out of 5 by
whydoesitneedtobeunique from
Things were great once I got the right expert
My taxes were tricky this year due to unorthodox cryptocurrency transactions. I had to explain things to several people on the phone and still was originally paired with someone who was not knowledgable enough to handle my case. Eventually, I was switched to Carol and things went very smoothly. She was able to answer all of my questions and give guidance on how to handle the cryptocurrency transactions. She was also very prompt with her replies and was able to call me on very short notice.
All TurboTax® Offerings Reviews - Page 1898
Date published: 2022-04-12