TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is excellent. Your expert was patient and solved my problem beautifully.
Date published: 2021-05-04
Rated 5 out of 5 by from First Time User ! The best experience in filing taxes ever! Had to speak with an expert twice and both times it was fast and totally professional! Very knowledgeable experts, polite, took time to explain and be sure I was comfortable with result of my questions. Great step by step process! Will use every year!
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax rocks Very easy to use . This is the 3rd yr I used turbo tax
Date published: 2021-05-04
Rated 3 out of 5 by from You're getting a little pricey I have been using your product for years, but you are starting to get a little pricey.
Date published: 2021-05-04
Rated 2 out of 5 by from A Miserable Process a Bit Better, Still Annoying Does 90% of what it should and carries over stuff from previous years, which is very helpful. Being able to download investment info from brokerage accounts is a major timesaver. Still, little quirks like requiring the activation code (again!) when you just want to look at your return in the software and asking you to retrieve information from previous years' returns when those returns were done using turbotax and should be accessible to the software drives me batty. This year my returns were rejected because of "agi or self-select pin from last year does not match IRS records" so I checked my old return and made sure the AGI was right, but the PIN was not available on it. I called Turbotax and they told me the AGI was actually different in the IRS' record of my taxes than it was on my submitted and saved tax forms, and that I needed to contact the IRS for their AGI, the right AGI. Seemed weird to me- why on earth would it be different, but I killed more time getting that record from the IRS file only to see it was exactly the same. I guess I'm back to calling turbotax again about this. I use their software every year and I think there must be a better alternative out there, but I don't know of one yet.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Product I keep coming back year after year. XXXXXXXXXXXXXXXXXX
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to Use and Worth the money Easy to use and very quick I did it on my lunch break at work . I have been using for years and love the product.
Date published: 2021-05-04
Rated 4 out of 5 by from Error at Checkout Turbotax helped to identify which forms I needed to find, but there was an error trying to pay the fees with my refund. It was saying the refund wasn't high enough to cover the fees, but it was.
Date published: 2021-05-04
Rated 5 out of 5 by from I use it every year I have used TurboxTax for 20 years + and really trust it.
Date published: 2021-05-04
Rated 5 out of 5 by from Simple filing process! I did not speak to a specialist but filing was simple, THANKS!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is excellent. Your expert was patient and solved my problem beautifully.
Date published: 2021-05-04
Rated 5 out of 5 by from First Time User ! The best experience in filing taxes ever! Had to speak with an expert twice and both times it was fast and totally professional! Very knowledgeable experts, polite, took time to explain and be sure I was comfortable with result of my questions. Great step by step process! Will use every year!
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax rocks Very easy to use . This is the 3rd yr I used turbo tax
Date published: 2021-05-04
Rated 3 out of 5 by from You're getting a little pricey I have been using your product for years, but you are starting to get a little pricey.
Date published: 2021-05-04
Rated 2 out of 5 by from A Miserable Process a Bit Better, Still Annoying Does 90% of what it should and carries over stuff from previous years, which is very helpful. Being able to download investment info from brokerage accounts is a major timesaver. Still, little quirks like requiring the activation code (again!) when you just want to look at your return in the software and asking you to retrieve information from previous years' returns when those returns were done using turbotax and should be accessible to the software drives me batty. This year my returns were rejected because of "agi or self-select pin from last year does not match IRS records" so I checked my old return and made sure the AGI was right, but the PIN was not available on it. I called Turbotax and they told me the AGI was actually different in the IRS' record of my taxes than it was on my submitted and saved tax forms, and that I needed to contact the IRS for their AGI, the right AGI. Seemed weird to me- why on earth would it be different, but I killed more time getting that record from the IRS file only to see it was exactly the same. I guess I'm back to calling turbotax again about this. I use their software every year and I think there must be a better alternative out there, but I don't know of one yet.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Product I keep coming back year after year. XXXXXXXXXXXXXXXXXX
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to Use and Worth the money Easy to use and very quick I did it on my lunch break at work . I have been using for years and love the product.
Date published: 2021-05-04
Rated 4 out of 5 by from Error at Checkout Turbotax helped to identify which forms I needed to find, but there was an error trying to pay the fees with my refund. It was saying the refund wasn't high enough to cover the fees, but it was.
Date published: 2021-05-04
Rated 5 out of 5 by from I use it every year I have used TurboxTax for 20 years + and really trust it.
Date published: 2021-05-04
Rated 5 out of 5 by from Simple filing process! I did not speak to a specialist but filing was simple, THANKS!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1892