TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from The Worst TurboTax I've used for 10+ years The very basic functionality of importing data from last year failed to copy several user's data. These personal/historical data need to be re-typed! As a software pro for several decades, I would never release software of this quality. Definitely no excuse during pandemic!
Date published: 2021-05-04
Rated 5 out of 5 by from Cris and team were awesome! I worked with a TurboTax accountant, Cris, who helped immensely. I was initially overpaying my federal and state taxes by quite a bit when I tried to file my own return, and he and his team helped find where I had missed important information and walked me through each part of the filing process. Overall a great experience.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax works for me! I find TurboTax to be just what you need to get through the process of creating a return. It explains the new features and helps all along the way.
Date published: 2021-05-04
Rated 5 out of 5 by from great software I have been using turbotax for at least 8 years and have found it so easy.. love this product and highly recommend it
Date published: 2021-05-04
Rated 4 out of 5 by from good Fine--- a little confusing in some areas, but pretty well laid out
Date published: 2021-05-04
Rated 5 out of 5 by from The Great Turbo Tax If there is a better online service for doing your taxes I have yet to find it. Kudos to Turbo Tax for making your taxes easy and free.
Date published: 2021-05-04
Rated 4 out of 5 by from Preparer Turbotax is good even for a non-computer guy like me..
Date published: 2021-05-04
Rated 4 out of 5 by from Got great help from a wonderful woman! The woman I had talked to was very patient and understanding and explained things to me in a place that worked best for me, overall a great experience.
Date published: 2021-05-04
Rated 3 out of 5 by from Its alright. I've used turbo tax for the past 3 years now. So far it has been a good service. But for some reason, my 2020 tax year, I was required to pay a 60 dollar filing fee where I wasn't required to before. Plus charging an extra 40 dollar to take it out of my federal return was atrocious. So I decided to pay for it now instead of later. It was quite annoying.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is awesome! Its so easy even a cave person could do it. Seriously, they cover everything and then some
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1890
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from The Worst TurboTax I've used for 10+ years The very basic functionality of importing data from last year failed to copy several user's data. These personal/historical data need to be re-typed! As a software pro for several decades, I would never release software of this quality. Definitely no excuse during pandemic!
Date published: 2021-05-04
Rated 5 out of 5 by from Cris and team were awesome! I worked with a TurboTax accountant, Cris, who helped immensely. I was initially overpaying my federal and state taxes by quite a bit when I tried to file my own return, and he and his team helped find where I had missed important information and walked me through each part of the filing process. Overall a great experience.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax works for me! I find TurboTax to be just what you need to get through the process of creating a return. It explains the new features and helps all along the way.
Date published: 2021-05-04
Rated 5 out of 5 by from great software I have been using turbotax for at least 8 years and have found it so easy.. love this product and highly recommend it
Date published: 2021-05-04
Rated 4 out of 5 by from good Fine--- a little confusing in some areas, but pretty well laid out
Date published: 2021-05-04
Rated 5 out of 5 by from The Great Turbo Tax If there is a better online service for doing your taxes I have yet to find it. Kudos to Turbo Tax for making your taxes easy and free.
Date published: 2021-05-04
Rated 4 out of 5 by from Preparer Turbotax is good even for a non-computer guy like me..
Date published: 2021-05-04
Rated 4 out of 5 by from Got great help from a wonderful woman! The woman I had talked to was very patient and understanding and explained things to me in a place that worked best for me, overall a great experience.
Date published: 2021-05-04
Rated 3 out of 5 by from Its alright. I've used turbo tax for the past 3 years now. So far it has been a good service. But for some reason, my 2020 tax year, I was required to pay a 60 dollar filing fee where I wasn't required to before. Plus charging an extra 40 dollar to take it out of my federal return was atrocious. So I decided to pay for it now instead of later. It was quite annoying.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is awesome! Its so easy even a cave person could do it. Seriously, they cover everything and then some
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1890