TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great Very good to use the tax software that made easy to file.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Good stuff right now all is going well...........n
Date published: 2021-05-17
Rated 4 out of 5 by from Great help, thank you. Guides you all the way through the process. Not every question can be answered by support but most questions are. Thank you.
Date published: 2021-05-17
Rated 4 out of 5 by from A good product with one frustrating bug TurboTax Home and Business is is a perfect combination for my needs as a small independent business owner. Very thorough in going through items and details. A frustration this year, however, was in using the search system and getting directions to find items I needed to change (amount of EIP1 check, using refund for estimated taxes, are two examples). . The answer would say to input a certain phrase in the search box "In the return" and then go from there. Whenever I tried to do that, I was just looped back to the original search question! The issue seemed to be "in the return" versus "in the program" but I could find no way to open the return other than in the program. I finally figured out how to solve my needs within the forms, but some clarification of this procedure would be very helpful!
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is great and easy very easy and quick made filing my taxes painless.
Date published: 2021-05-17
Rated 2 out of 5 by from Unhappy Mac user I have two older MacBook Pros. One is obsolete according to TurboTax. The one I'm filing with this year will be obsolete next year. I realize this is an Apple/Turbotax problem but it doesn't make sense that we need to have the latest hardware to add, subtract and multiply. I can do all the math in my tiny dinosaur brain and it's much older than my laptop.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is ok Used it last 10+ years, but still had re-enter data that is normally carried over. But app said I wouldn't have to enter it again next year?! What's up with that? Other than that it works ok. Getting a bit pricey too.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is AWESOME love this software!!! I have used it for over 20 years!!!
Date published: 2021-05-17
Rated 5 out of 5 by from So Helpful I spoke with Vinay, who helped me fix in 5 minutes what was driving me crazy for 40 minutes.
Date published: 2021-05-17
Rated 2 out of 5 by from TurboTax will lead you down a primrose path... PA State tax return - if special circumstances require that I submit a paper 1099 with my return, and TurboTax reminds me of this once when it is determined and another time when the tax prep is done, TurboTax should then UNDER NO CIRCUMSTANCES, suggest, encourage or permit me to e-file my PA return. I know this is a profit center but just stop it. I know from prior experience that this creates problems with processing of my state tax return.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1889
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Very good to use the tax software that made easy to file.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Good stuff right now all is going well...........n
Date published: 2021-05-17
Rated 4 out of 5 by from Great help, thank you. Guides you all the way through the process. Not every question can be answered by support but most questions are. Thank you.
Date published: 2021-05-17
Rated 4 out of 5 by from A good product with one frustrating bug TurboTax Home and Business is is a perfect combination for my needs as a small independent business owner. Very thorough in going through items and details. A frustration this year, however, was in using the search system and getting directions to find items I needed to change (amount of EIP1 check, using refund for estimated taxes, are two examples). . The answer would say to input a certain phrase in the search box "In the return" and then go from there. Whenever I tried to do that, I was just looped back to the original search question! The issue seemed to be "in the return" versus "in the program" but I could find no way to open the return other than in the program. I finally figured out how to solve my needs within the forms, but some clarification of this procedure would be very helpful!
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is great and easy very easy and quick made filing my taxes painless.
Date published: 2021-05-17
Rated 2 out of 5 by from Unhappy Mac user I have two older MacBook Pros. One is obsolete according to TurboTax. The one I'm filing with this year will be obsolete next year. I realize this is an Apple/Turbotax problem but it doesn't make sense that we need to have the latest hardware to add, subtract and multiply. I can do all the math in my tiny dinosaur brain and it's much older than my laptop.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is ok Used it last 10+ years, but still had re-enter data that is normally carried over. But app said I wouldn't have to enter it again next year?! What's up with that? Other than that it works ok. Getting a bit pricey too.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is AWESOME love this software!!! I have used it for over 20 years!!!
Date published: 2021-05-17
Rated 5 out of 5 by from So Helpful I spoke with Vinay, who helped me fix in 5 minutes what was driving me crazy for 40 minutes.
Date published: 2021-05-17
Rated 2 out of 5 by from TurboTax will lead you down a primrose path... PA State tax return - if special circumstances require that I submit a paper 1099 with my return, and TurboTax reminds me of this once when it is determined and another time when the tax prep is done, TurboTax should then UNDER NO CIRCUMSTANCES, suggest, encourage or permit me to e-file my PA return. I know this is a profit center but just stop it. I know from prior experience that this creates problems with processing of my state tax return.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1889