TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Simple The easiest return ever I was finished both state and federal in less than an hour.
Date published: 2021-02-20
Rated 2 out of 5 by from hohum Endless loops pretending to retrieve unsupported state, district and territory returns are maddening.
Date published: 2021-02-20
Rated 5 out of 5 by from tURBO tAX IS WONDEFUL Turbo tax makes it so easy to file my taxes, thanks you for making it so simple
Date published: 2021-02-20
Rated 5 out of 5 by from Very good experience The turbo tax representative was excellent and the program is good.
Date published: 2021-02-20
Rated 3 out of 5 by from When there's no where else to turn! I've been using Turbo Tax for 3+ years, very first time was NOT of choice! I tried making appointments EVERY WHERE and no one would take me because I was new and didn't have a history, on top of the fact that I got my W-2 late from my shorrible boss! Have been using it since because I'm a freaking black millennial and I hate getting turned away every time I try to do something for myself. When I first used this site, I was able to download and save my files just in case. Now, five years later, I gotta PAY for a copy I JUST filled out?! But my real beef is with 2019 and 2020... feels like everyone had a problem filing this year... I had to restart my application twice, only to find out that my whole account is either too old or too cluttered and I had to make a new one in order to e-file properly. I'm not even claiming the two bills, I just wanted to be a responsible adult and file on time. Mysteriously, e-filing gets that much harder each year, what with the saving info it shouldn't just to get me to review stuff from a job I don't have anymore, only to look me in the eye like "$40 bucks and we'll keep this info on file, yeah?" Some message pop ups are really annoying, but super duper honesty here, this website REALLY does help in a pinch. My abusive mom never helped me and almost destroyed my chances of having any refund had Turbo Tax not been as easy, quick, and convenient as it is, and it still is free to me for the most basic of filings. Plus, it's easier on my social anxiety in that i don't feel too weird sitting in an open space of a bank where any heathen could just listen in and steal my info and identity and money. Highly recommend if you don't want to be near people or if you think you can do it better than whoever you pay half your refund to.
Date published: 2021-02-20
Rated 5 out of 5 by from I love turbo tax. Fast and easy. Turbo tax walks you through the process making it easy and fast.
Date published: 2021-02-20
Rated 5 out of 5 by from So Easy!!! This was my first time doing my taxes and it was super easy!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo review So great! It was so fast and has easy to follow instructions. A ton of helpful informative descriptions and explanations of what I was doing step by step and why. It was so simple! Love it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Super Easy I have used Turbo Tax for 5 years now and I have always found this the easiest and quickest tax preparation ever. Turbo Tax is a step by step program that anyone can use and feel they have gotten excellent service. I would highly recommend Turbo Tax to everyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Good As Usual a few confusing spots I was able to use in a flowing matter as usual. This year a few errors that there did not seem to be any assistance with in the process. Told W-2c coming, but didn't say why or from which employer. Error for Form 2210 that I had no clue and nothing to point me to where it was in the process!! I had to research and figure out myself.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1884
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple The easiest return ever I was finished both state and federal in less than an hour.
Date published: 2021-02-20
Rated 2 out of 5 by from hohum Endless loops pretending to retrieve unsupported state, district and territory returns are maddening.
Date published: 2021-02-20
Rated 5 out of 5 by from tURBO tAX IS WONDEFUL Turbo tax makes it so easy to file my taxes, thanks you for making it so simple
Date published: 2021-02-20
Rated 5 out of 5 by from Very good experience The turbo tax representative was excellent and the program is good.
Date published: 2021-02-20
Rated 3 out of 5 by from When there's no where else to turn! I've been using Turbo Tax for 3+ years, very first time was NOT of choice! I tried making appointments EVERY WHERE and no one would take me because I was new and didn't have a history, on top of the fact that I got my W-2 late from my shorrible boss! Have been using it since because I'm a freaking black millennial and I hate getting turned away every time I try to do something for myself. When I first used this site, I was able to download and save my files just in case. Now, five years later, I gotta PAY for a copy I JUST filled out?! But my real beef is with 2019 and 2020... feels like everyone had a problem filing this year... I had to restart my application twice, only to find out that my whole account is either too old or too cluttered and I had to make a new one in order to e-file properly. I'm not even claiming the two bills, I just wanted to be a responsible adult and file on time. Mysteriously, e-filing gets that much harder each year, what with the saving info it shouldn't just to get me to review stuff from a job I don't have anymore, only to look me in the eye like "$40 bucks and we'll keep this info on file, yeah?" Some message pop ups are really annoying, but super duper honesty here, this website REALLY does help in a pinch. My abusive mom never helped me and almost destroyed my chances of having any refund had Turbo Tax not been as easy, quick, and convenient as it is, and it still is free to me for the most basic of filings. Plus, it's easier on my social anxiety in that i don't feel too weird sitting in an open space of a bank where any heathen could just listen in and steal my info and identity and money. Highly recommend if you don't want to be near people or if you think you can do it better than whoever you pay half your refund to.
Date published: 2021-02-20
Rated 5 out of 5 by from I love turbo tax. Fast and easy. Turbo tax walks you through the process making it easy and fast.
Date published: 2021-02-20
Rated 5 out of 5 by from So Easy!!! This was my first time doing my taxes and it was super easy!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo review So great! It was so fast and has easy to follow instructions. A ton of helpful informative descriptions and explanations of what I was doing step by step and why. It was so simple! Love it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Super Easy I have used Turbo Tax for 5 years now and I have always found this the easiest and quickest tax preparation ever. Turbo Tax is a step by step program that anyone can use and feel they have gotten excellent service. I would highly recommend Turbo Tax to everyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Good As Usual a few confusing spots I was able to use in a flowing matter as usual. This year a few errors that there did not seem to be any assistance with in the process. Told W-2c coming, but didn't say why or from which employer. Error for Form 2210 that I had no clue and nothing to point me to where it was in the process!! I had to research and figure out myself.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1884