TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Not a good experience this time around I've used TurboTax forever for my Federal return, did my State on their respective IRS site. This time around I accidently pressed upgrade when the continuous advertisements popped up asking if I wanted to go from Deluxe to Premier. Once you do that, there's no way to undo it, and you're forced to either go forward, paying for a new product at a higher price point with no benefit, or clear out all of the data you already entered and start over. What's usually a good experience turned out to be a frustrating one this year.
Date published: 2022-04-15
Rated 5 out of 5 by from Love Turbotax I have used Turbotax for years and love the way it makes recommendations as I move forward through the process. I also love that I can save my entries and exit the program and then pick up where I left off. That makes it much less stressful since I can take several days to complete the tax process. Turbotax will also make recommendations to reduce your tax burden for the future and I appreciate that.
Date published: 2022-04-15
Rated 5 out of 5 by from Great and prompt live agent Tax expert was very patient and helpful. He answered my questions and was able to view my form as it was completed.
Date published: 2022-04-15
Rated 3 out of 5 by from Extra Charges I've been using TurboTax for years. It's always been reasonably easy to use, and I've always used it to E-file both my Federal and State returns. This year I owe the feds and am getting a state refund, and Intuit wants to charge me an extra $40 (on top of the $25 that I've always paid) to E-file the state because they can't take it out of my non-existent federal refund. Like I said, I'm getting a state refund. Why can't the E-file fee come out of that?
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is great! A helpful resource to file taxes each year in this ever-changing world.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax so easy my kid can do it for me. I ran a few issues, but with a live expert I was able to get through it easily.
Date published: 2022-04-15
Rated 5 out of 5 by from Love TurboTax!!! I have been using this format to file our taxes for years. This year, the updates and instructions were even better. Made it so easy to learn how to file properly, even with the complicated changes in our types of employment
Date published: 2022-04-15
Rated 3 out of 5 by from Easy to use! For the most part, this system was easy to use. There were still a few questions that were confusing, and the helpful hints were not helpful. I had to google some things. Additionally, I was disappointed at the end when I thought I was paying $49 to file when actually I was paying $49 for State and $49 for Federal. I was caught off guard.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is AWESOME! Easy, even for first time users. Walks you through step by step.
Date published: 2022-04-15
Rated 5 out of 5 by from does all the thinking for you! Does all the thinking for you! Use it every year!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not a good experience this time around I've used TurboTax forever for my Federal return, did my State on their respective IRS site. This time around I accidently pressed upgrade when the continuous advertisements popped up asking if I wanted to go from Deluxe to Premier. Once you do that, there's no way to undo it, and you're forced to either go forward, paying for a new product at a higher price point with no benefit, or clear out all of the data you already entered and start over. What's usually a good experience turned out to be a frustrating one this year.
Date published: 2022-04-15
Rated 5 out of 5 by from Love Turbotax I have used Turbotax for years and love the way it makes recommendations as I move forward through the process. I also love that I can save my entries and exit the program and then pick up where I left off. That makes it much less stressful since I can take several days to complete the tax process. Turbotax will also make recommendations to reduce your tax burden for the future and I appreciate that.
Date published: 2022-04-15
Rated 5 out of 5 by from Great and prompt live agent Tax expert was very patient and helpful. He answered my questions and was able to view my form as it was completed.
Date published: 2022-04-15
Rated 3 out of 5 by from Extra Charges I've been using TurboTax for years. It's always been reasonably easy to use, and I've always used it to E-file both my Federal and State returns. This year I owe the feds and am getting a state refund, and Intuit wants to charge me an extra $40 (on top of the $25 that I've always paid) to E-file the state because they can't take it out of my non-existent federal refund. Like I said, I'm getting a state refund. Why can't the E-file fee come out of that?
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is great! A helpful resource to file taxes each year in this ever-changing world.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax so easy my kid can do it for me. I ran a few issues, but with a live expert I was able to get through it easily.
Date published: 2022-04-15
Rated 5 out of 5 by from Love TurboTax!!! I have been using this format to file our taxes for years. This year, the updates and instructions were even better. Made it so easy to learn how to file properly, even with the complicated changes in our types of employment
Date published: 2022-04-15
Rated 3 out of 5 by from Easy to use! For the most part, this system was easy to use. There were still a few questions that were confusing, and the helpful hints were not helpful. I had to google some things. Additionally, I was disappointed at the end when I thought I was paying $49 to file when actually I was paying $49 for State and $49 for Federal. I was caught off guard.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is AWESOME! Easy, even for first time users. Walks you through step by step.
Date published: 2022-04-15
Rated 5 out of 5 by from does all the thinking for you! Does all the thinking for you! Use it every year!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1872