TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent Service Extraordinary, your Tax Specialists are awesome -- Tracey, Kaitlin, Lin and many others
Date published: 2021-05-08
Rated 5 out of 5 by from It's the best for a reason Every year I resist completing my taxes, but Turbo Tax really does make it easy. I always fear missing something, but they guide you through it and make me feel well-directed.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is easy to use Easy to use, great to stop and go back to same locations any time.
Date published: 2021-05-08
Rated 1 out of 5 by from TurboTax is going downhill I've been using TurboTax for approximately 25 years. I obviously like it, but it's gone downhill over the past few years. A few years ago they required the software be activated before you could use it. I understand why they did it, but the first year activation was required, there were endless headaches. To try to make up for the problems, TurboTax gave away complimentary licenses for the subsequent year. This year, I activated the software and started work on my return. I got to a certain point and stopped with plans to continue the next day. The next day when I opened the software, it said I needed to activate the software again. This continued until being told I exceeded activations. I called TurboTax tech support, explained what happened, and the only solution they offered was telling me I exceeded the number of activations, there is nothing they could to do fix it on their end, and I would need to purchase another license. I tried a few different things and finally got it going again, but this is completely inexcusable. This may be my final year using TurboTax. I know many people who use other tax prep programs, and none of them appear to have similar problems.
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to use Very user friendly! It made a terrible task endurable.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was great It was easy and simple. Very efficient and simple to use
Date published: 2021-05-08
Rated 5 out of 5 by from awesome Turbo Tax is awesome. Used it for years and it makes things so plain and simple.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax Makes Filing Taxes A Breeze Turbo Tax Free Makes filing my federal and state taxes so easy. Highly recommend!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo 2020 Easy to use, takes the pain away, stops me from getting drunk
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is great Made tax prep easy! Found the best deductions and keeps updated with all tax laws.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1869
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Service Extraordinary, your Tax Specialists are awesome -- Tracey, Kaitlin, Lin and many others
Date published: 2021-05-08
Rated 5 out of 5 by from It's the best for a reason Every year I resist completing my taxes, but Turbo Tax really does make it easy. I always fear missing something, but they guide you through it and make me feel well-directed.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is easy to use Easy to use, great to stop and go back to same locations any time.
Date published: 2021-05-08
Rated 1 out of 5 by from TurboTax is going downhill I've been using TurboTax for approximately 25 years. I obviously like it, but it's gone downhill over the past few years. A few years ago they required the software be activated before you could use it. I understand why they did it, but the first year activation was required, there were endless headaches. To try to make up for the problems, TurboTax gave away complimentary licenses for the subsequent year. This year, I activated the software and started work on my return. I got to a certain point and stopped with plans to continue the next day. The next day when I opened the software, it said I needed to activate the software again. This continued until being told I exceeded activations. I called TurboTax tech support, explained what happened, and the only solution they offered was telling me I exceeded the number of activations, there is nothing they could to do fix it on their end, and I would need to purchase another license. I tried a few different things and finally got it going again, but this is completely inexcusable. This may be my final year using TurboTax. I know many people who use other tax prep programs, and none of them appear to have similar problems.
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to use Very user friendly! It made a terrible task endurable.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was great It was easy and simple. Very efficient and simple to use
Date published: 2021-05-08
Rated 5 out of 5 by from awesome Turbo Tax is awesome. Used it for years and it makes things so plain and simple.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax Makes Filing Taxes A Breeze Turbo Tax Free Makes filing my federal and state taxes so easy. Highly recommend!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo 2020 Easy to use, takes the pain away, stops me from getting drunk
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is great Made tax prep easy! Found the best deductions and keeps updated with all tax laws.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1869