TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy, breezy!! My first year filing after a divorce - this made it so easy!
Date published: 2022-04-12
Rated 5 out of 5 by from It awsome The team will help when you need them I will b back next year
Date published: 2022-04-12
Rated 5 out of 5 by from Easy File Turbo Tax I didn't need to engage in expert help because my taxes are simple and straightforward. It is easy for Seniors to use. The self help sections are usually helpful.
Date published: 2022-04-12
Rated 4 out of 5 by from I FORGET FROM YEAR TO YEAR! Been using for about 10 years and find it very good!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Turbo Tax! Easy and step by step. Great help for unknown items
Date published: 2022-04-12
Rated 1 out of 5 by from free is a scam at no point did it offer me the free option advertised and every other page is them trying to add another 20-50 fee onto a service that offers nothing but extra debt. at no point is this service helpful or free. dont bother using this its a waste of time.
Date published: 2022-04-12
Rated 1 out of 5 by from TurboTax is only good when you have no problems TurboTax locked the USER id from last year and will not unlock. had to create new id and would not import last year information. 3 Stupid people answered the phone on 3 separate calls and would not help unlock the same id used in prior year. POOR.
Date published: 2022-04-12
Rated 2 out of 5 by from it is okay the tax info for 2020 was not correct and the IrS SAID MY REFUND AMAOUNT THAT TURBO TAX SAID I WOULD RECIEVE WAS 1000 OFF FROM THE ACTUAL AMOUNT.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is AWESOME!! TurboTax let's you focus on tax planning and not a once year deep dive into forms and rules. As you move along the process, TurboTax includes all the forms and prompts to complete the process. TurboTax is a great tax time partner.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax was good this year, but not great. As usual, it was relatively easy to navigate all of the forms, even though mine was a little more complicated this year. However, I did have one issue that never got resolved and almost prevented my filing of the forms. When going through the final check on issues to be resolved, I was faced with a form that I did not fill out (child support) which listed me as have received about $6,000,000! I went to forms and deleted the form and it was not longer in my list of forms to be submitted. Yet, on redoing the check, the form came up again (not listed on the submitted forms list). I "deleted" it again, several times and finally gave up. When the final check was done before submission, the error came up again and I could not file until it was resolved, so finally put zeros in the two places requested and then I was able to file my taxes! At one point, I tried the phone number to resolve this, but it was not clear that I was reaching the right person and it was not worth the 15 minute wait. Also, the voice recognition took multiple time to get my email address correct.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1864
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, breezy!! My first year filing after a divorce - this made it so easy!
Date published: 2022-04-12
Rated 5 out of 5 by from It awsome The team will help when you need them I will b back next year
Date published: 2022-04-12
Rated 5 out of 5 by from Easy File Turbo Tax I didn't need to engage in expert help because my taxes are simple and straightforward. It is easy for Seniors to use. The self help sections are usually helpful.
Date published: 2022-04-12
Rated 4 out of 5 by from I FORGET FROM YEAR TO YEAR! Been using for about 10 years and find it very good!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Turbo Tax! Easy and step by step. Great help for unknown items
Date published: 2022-04-12
Rated 1 out of 5 by from free is a scam at no point did it offer me the free option advertised and every other page is them trying to add another 20-50 fee onto a service that offers nothing but extra debt. at no point is this service helpful or free. dont bother using this its a waste of time.
Date published: 2022-04-12
Rated 1 out of 5 by from TurboTax is only good when you have no problems TurboTax locked the USER id from last year and will not unlock. had to create new id and would not import last year information. 3 Stupid people answered the phone on 3 separate calls and would not help unlock the same id used in prior year. POOR.
Date published: 2022-04-12
Rated 2 out of 5 by from it is okay the tax info for 2020 was not correct and the IrS SAID MY REFUND AMAOUNT THAT TURBO TAX SAID I WOULD RECIEVE WAS 1000 OFF FROM THE ACTUAL AMOUNT.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is AWESOME!! TurboTax let's you focus on tax planning and not a once year deep dive into forms and rules. As you move along the process, TurboTax includes all the forms and prompts to complete the process. TurboTax is a great tax time partner.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax was good this year, but not great. As usual, it was relatively easy to navigate all of the forms, even though mine was a little more complicated this year. However, I did have one issue that never got resolved and almost prevented my filing of the forms. When going through the final check on issues to be resolved, I was faced with a form that I did not fill out (child support) which listed me as have received about $6,000,000! I went to forms and deleted the form and it was not longer in my list of forms to be submitted. Yet, on redoing the check, the form came up again (not listed on the submitted forms list). I "deleted" it again, several times and finally gave up. When the final check was done before submission, the error came up again and I could not file until it was resolved, so finally put zeros in the two places requested and then I was able to file my taxes! At one point, I tried the phone number to resolve this, but it was not clear that I was reaching the right person and it was not worth the 15 minute wait. Also, the voice recognition took multiple time to get my email address correct.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1864