TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Just OK The 2020 version doesnt play well with previous versions. Very time consuming to reenter data that should be accessible from earlier versions. Will be reviewing other options for next year. Also the price increase was heavy.
Date published: 2021-05-08
Rated 5 out of 5 by from Great product I have been using for many years I have been using Turbo Tax for any years. My taxes used to be more complicated with multiple states, foreign income, rental properties, and I found TTax to be more accurate than most CPAs. Note that my tax situation is simplified, TTax is easy to use and quick
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax Could Be Awesome TurboTax should provide a list of ALL the documents and info user will need to complete their return. EVERYthing! Reduce or eliminate nitpicky, irrelevant questions. Include a glossary of terms and acronyms which will be used, State, for example, that a TIN = Payer's Fed. I.D. #. User should be able to move far more quickly through the program. Don't promote other Intuit products and services WHILE user is involved with completing their return. Highly distracting. Don't include promotions for other Intuit products while
Date published: 2021-05-08
Rated 5 out of 5 by from Easy peezy Just easy and painless and lied to or overcharged at other tax prepares
Date published: 2021-05-08
Rated 5 out of 5 by from Thank you Pamela! I was stressing about taxes this year and Pamela helped to alleviate that by answering all of my question in a timely and professional manner.
Date published: 2021-05-08
Rated 3 out of 5 by from Issues entering spouse income Trouble figuring how to add spouses investment income required 3 calls for assistance. All phone assistants polite and helpful, but I eventually figured it out myself.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbox tax I used turbo tax last couple of years. It served our purpose.
Date published: 2021-05-08
Rated 5 out of 5 by from VERY EASY TO USE In the past, I've always cringed when thinking about doing my taxes, but this has made it very easy and quick to do.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome Fast, easy, simple, quick, honest, no fuss, no muss, straight to the point.
Date published: 2021-05-08
Rated 2 out of 5 by from Easy but in no way free, even when they say it is I appreciate how it's easy to use and easy to pull in data. Pretty amazing how my "Free" returns cost $150. I despise the new changes mean that it's "free" only if you have the barest of barebones tax returns. Even if I fill in the "deluxe" data *myself* (all two lines), it forces me to upgrade for the pleasure of.. I don't know. And because I upgraded, I need to pay for of my state returns (which were previously free & are unaffected by the "deluxe" data!). And then there's all sorts of misleading other fees they try to tack on (for a $40 fee, they can deduct their fees from your return instead of paying these fees now? Why is that the default option?).
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Just OK The 2020 version doesnt play well with previous versions. Very time consuming to reenter data that should be accessible from earlier versions. Will be reviewing other options for next year. Also the price increase was heavy.
Date published: 2021-05-08
Rated 5 out of 5 by from Great product I have been using for many years I have been using Turbo Tax for any years. My taxes used to be more complicated with multiple states, foreign income, rental properties, and I found TTax to be more accurate than most CPAs. Note that my tax situation is simplified, TTax is easy to use and quick
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax Could Be Awesome TurboTax should provide a list of ALL the documents and info user will need to complete their return. EVERYthing! Reduce or eliminate nitpicky, irrelevant questions. Include a glossary of terms and acronyms which will be used, State, for example, that a TIN = Payer's Fed. I.D. #. User should be able to move far more quickly through the program. Don't promote other Intuit products and services WHILE user is involved with completing their return. Highly distracting. Don't include promotions for other Intuit products while
Date published: 2021-05-08
Rated 5 out of 5 by from Easy peezy Just easy and painless and lied to or overcharged at other tax prepares
Date published: 2021-05-08
Rated 5 out of 5 by from Thank you Pamela! I was stressing about taxes this year and Pamela helped to alleviate that by answering all of my question in a timely and professional manner.
Date published: 2021-05-08
Rated 3 out of 5 by from Issues entering spouse income Trouble figuring how to add spouses investment income required 3 calls for assistance. All phone assistants polite and helpful, but I eventually figured it out myself.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbox tax I used turbo tax last couple of years. It served our purpose.
Date published: 2021-05-08
Rated 5 out of 5 by from VERY EASY TO USE In the past, I've always cringed when thinking about doing my taxes, but this has made it very easy and quick to do.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome Fast, easy, simple, quick, honest, no fuss, no muss, straight to the point.
Date published: 2021-05-08
Rated 2 out of 5 by from Easy but in no way free, even when they say it is I appreciate how it's easy to use and easy to pull in data. Pretty amazing how my "Free" returns cost $150. I despise the new changes mean that it's "free" only if you have the barest of barebones tax returns. Even if I fill in the "deluxe" data *myself* (all two lines), it forces me to upgrade for the pleasure of.. I don't know. And because I upgraded, I need to pay for of my state returns (which were previously free & are unaffected by the "deluxe" data!). And then there's all sorts of misleading other fees they try to tack on (for a $40 fee, they can deduct their fees from your return instead of paying these fees now? Why is that the default option?).
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1859