TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very good for free. Years (almost decades) ago, I strayed from Turbo Tax because the software was buggy and the state version (which was not inexpensive) didn't even walking you through the steps. It just literally said "enter the information from your state forms". I'm happy to report that in recent years, this has been dramatically improved. Now, even the free federal and state versions do an excellent job of gathering your information and walking you through each step. It is honestly as good as the paid version that I've used from other major companies. Thank you, Turbo Tax! NOTE: I'm sure that their money is made from sharing your information with companies for advertising purposes, but that is clearly stated up front, so I don't have a problem with it.
Date published: 2021-05-17
Rated 1 out of 5 by from The purchase of an additional state is terrible... Purchasing a second state and lack of human support to assist is the reason that I don't intend to use Turbo Tax ever again...
Date published: 2021-05-17
Rated 3 out of 5 by from state filing got stuck Filing my state returns and an error was input due to unclear directions. Updated the error but it wouldn't repair. Therefore, system would not let me efile. I had to print and mail it in.
Date published: 2021-05-17
Rated 4 out of 5 by from don't like to re-input my purchase activation Did not like to have to re-input my activation code every time I went back to the tax return. I had to call to get the number and although the person I spoke to was helpful, getting to a live person is a total pain.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax review I found the intereface to be smooth and easy to use. Not sure if I fully understand what I am doing at every step, though. Maybe could have some explanations for basic entries. Most information is for the out of ordinary income sources or tax breaks
Date published: 2021-05-17
Rated 5 out of 5 by from Thay know their stuff I found Turbo Tax very to use which took much of the anxiety out of filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I had a pleasant experience with Turbo tax and plan to use them again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! Super easy, super fast! I followed the steps, entered the information that was asked for, and I was finished.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved it. Very easy to use. Got taxes done quickly. I'll use it again next year!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Very easy to use. I have used it for many years. Wouldn't use anything else.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good for free. Years (almost decades) ago, I strayed from Turbo Tax because the software was buggy and the state version (which was not inexpensive) didn't even walking you through the steps. It just literally said "enter the information from your state forms". I'm happy to report that in recent years, this has been dramatically improved. Now, even the free federal and state versions do an excellent job of gathering your information and walking you through each step. It is honestly as good as the paid version that I've used from other major companies. Thank you, Turbo Tax! NOTE: I'm sure that their money is made from sharing your information with companies for advertising purposes, but that is clearly stated up front, so I don't have a problem with it.
Date published: 2021-05-17
Rated 1 out of 5 by from The purchase of an additional state is terrible... Purchasing a second state and lack of human support to assist is the reason that I don't intend to use Turbo Tax ever again...
Date published: 2021-05-17
Rated 3 out of 5 by from state filing got stuck Filing my state returns and an error was input due to unclear directions. Updated the error but it wouldn't repair. Therefore, system would not let me efile. I had to print and mail it in.
Date published: 2021-05-17
Rated 4 out of 5 by from don't like to re-input my purchase activation Did not like to have to re-input my activation code every time I went back to the tax return. I had to call to get the number and although the person I spoke to was helpful, getting to a live person is a total pain.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax review I found the intereface to be smooth and easy to use. Not sure if I fully understand what I am doing at every step, though. Maybe could have some explanations for basic entries. Most information is for the out of ordinary income sources or tax breaks
Date published: 2021-05-17
Rated 5 out of 5 by from Thay know their stuff I found Turbo Tax very to use which took much of the anxiety out of filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I had a pleasant experience with Turbo tax and plan to use them again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! Super easy, super fast! I followed the steps, entered the information that was asked for, and I was finished.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved it. Very easy to use. Got taxes done quickly. I'll use it again next year!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Very easy to use. I have used it for many years. Wouldn't use anything else.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1856