TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great navigation tips Step by step tips, help and & questions answered during the entire tax preparation
Date published: 2021-05-15
Rated 1 out of 5 by from Worst experience ever with Turbo Tax I bought the application at Costco, It was trouble loading and the would not confirm status after filing, keep getting error messages
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax needs a few adjustments Generally very good but needs 2 adjustments: Adding new charitable donation requires scrolling to top of page foreach addition and there's no search mechanism to check for duplicates. In the form edit section, I had to answer questions about my Form 1099B summary that used language not on form provided by TIAA. Specifically, TurboTax asked for information about "Property Number 1." The TIAA form has no such descriptor or number. Eventually, I found it on a TurboTax worksheet. You should only use language on forms provided to taxpayers. Much wasted time!
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is very good I have been using TurboTax for many years and I still think its the best tax preparation software. This year I had a couple of questions that I had trouble finding the answers for and I also had a system "quirk" that was stopping me from filing but I eventually figured it out (myself). So there were a few hiccups but overall a very good product and I am still highly satisfied with the quality of the service.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax is awesome Easily walks you through all the steps and questions you need answers to.
Date published: 2021-05-15
Rated 4 out of 5 by from its over! The multiple 1098 filing section could have been a little clearer between old mortgage and refinanced mortgage.
Date published: 2021-05-15
Rated 5 out of 5 by from Very efficient! Turbo Tax Online Premier; very efficient and easy to use. It walks you right through all the steps.
Date published: 2021-05-15
Rated 3 out of 5 by from EFILE FAILURE I repeatedly tried to efile and paid my state efile fee. I used TT last year, transferred my AGI, confirmed, and I even requested an IRS transcript to confirm, repeatedly validated each of our PINS, and called the support line,. None of this resolved the issue. My Premier Support advice was to wait a day and repeat e-file. Think I have done that more than a dozen times, now. To get a rating more than 3, I would expect that tax software should refund the extra efile charge when you are not actually able to efile.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy going Non Stressful and very easy to use. I paid the same amount of taxes as I would have by using a CPA
Date published: 2021-05-15
Rated 4 out of 5 by from Pretty Good! Except for a few weird glitches - for example a street address for my bank which only gave a P.O. address - all was good!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1854
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great navigation tips Step by step tips, help and & questions answered during the entire tax preparation
Date published: 2021-05-15
Rated 1 out of 5 by from Worst experience ever with Turbo Tax I bought the application at Costco, It was trouble loading and the would not confirm status after filing, keep getting error messages
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax needs a few adjustments Generally very good but needs 2 adjustments: Adding new charitable donation requires scrolling to top of page foreach addition and there's no search mechanism to check for duplicates. In the form edit section, I had to answer questions about my Form 1099B summary that used language not on form provided by TIAA. Specifically, TurboTax asked for information about "Property Number 1." The TIAA form has no such descriptor or number. Eventually, I found it on a TurboTax worksheet. You should only use language on forms provided to taxpayers. Much wasted time!
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is very good I have been using TurboTax for many years and I still think its the best tax preparation software. This year I had a couple of questions that I had trouble finding the answers for and I also had a system "quirk" that was stopping me from filing but I eventually figured it out (myself). So there were a few hiccups but overall a very good product and I am still highly satisfied with the quality of the service.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax is awesome Easily walks you through all the steps and questions you need answers to.
Date published: 2021-05-15
Rated 4 out of 5 by from its over! The multiple 1098 filing section could have been a little clearer between old mortgage and refinanced mortgage.
Date published: 2021-05-15
Rated 5 out of 5 by from Very efficient! Turbo Tax Online Premier; very efficient and easy to use. It walks you right through all the steps.
Date published: 2021-05-15
Rated 3 out of 5 by from EFILE FAILURE I repeatedly tried to efile and paid my state efile fee. I used TT last year, transferred my AGI, confirmed, and I even requested an IRS transcript to confirm, repeatedly validated each of our PINS, and called the support line,. None of this resolved the issue. My Premier Support advice was to wait a day and repeat e-file. Think I have done that more than a dozen times, now. To get a rating more than 3, I would expect that tax software should refund the extra efile charge when you are not actually able to efile.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy going Non Stressful and very easy to use. I paid the same amount of taxes as I would have by using a CPA
Date published: 2021-05-15
Rated 4 out of 5 by from Pretty Good! Except for a few weird glitches - for example a street address for my bank which only gave a P.O. address - all was good!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1854