TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So easy to use! Turbo tax is so easy to use, and it is very thorough.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax is chock full of advertisements and upgra I hate having to answer the same questions over and over and over again. This is where TurboTax is abysmal. Why doesn't it remember previously answered questions? Why isn't there a summary screen of ALL the questions for a related topic so that you can quickly make changes if needed. And I am fed up with the upgrade questions and the assurance MAX guarantees. I thought I was buy TurboTax to ensure that it's done right... but WAIT! If you want to be really sure, it's only $50 more. Oh, and look how complicated your tax form is, you should really think about upgrading and getting assistance from a LIVE agent! Enough is enough. TurboTax isn't cheap. This may be my last year with TurboTax.
Date published: 2021-05-08
Rated 1 out of 5 by from Turbo Tax is becoming very cumbersome!!!!!! It won't bring information from financial institutions without a lot of work and angst!
Date published: 2021-05-08
Rated 5 out of 5 by from Very Intuitive I feel like the tax accountants are right here with me. I had a questions and an accountant called me back in less than 3 minutes as promised; it it an amazing service which I LOVE.
Date published: 2021-05-08
Rated 5 out of 5 by from Best tax help Could not complete this task without Turbo. Software makes it easy to complete the process each year. I would not consider using any other product.
Date published: 2021-05-08
Rated 5 out of 5 by from Easier and Faster than ever for TY 2020! The program seems to keep getting faster to use each year. I really like how the program remembers previous year's entries (and payment methods and destinations). One pet peeve is sometimes you are shown and actual tax form for missing information. As in you forgot to check a box or add an value to a field. I thought ALL of these would be covered in the interview format. I also wish previous entries for IRA tax basis and Mortgage was even more clear. The program does carry these values over but sometimes you are asked about them only to find a few screens later that the program does remember them--wish there was a previous year snapshot shown at the beginning of the IRA and Mortgage sections. Overall, great program and will use next year.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is awesome. I will file my tax return ag This is the best software I ever used, Thank you very much.
Date published: 2021-05-08
Rated 5 out of 5 by from Excellent TurboTax TurboTax is easy to use and has help along the way if needed. Filed with confidence.
Date published: 2021-05-08
Rated 3 out of 5 by from Good but needs improvements More tips and details on information are needed. Wasn't sure what to answer in all areas and when you are taken to the website it should take you directly to what you have questions on. It takes you to the main site which is extremely annoying.
Date published: 2021-05-08
Rated 4 out of 5 by from Pretty good Pretty great. Just wish there was better verbiage for non-resident military situations. "We are residents of FL, but stationed in NC-therefore, no NC state tax needs to be paid.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy to use! Turbo tax is so easy to use, and it is very thorough.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax is chock full of advertisements and upgra I hate having to answer the same questions over and over and over again. This is where TurboTax is abysmal. Why doesn't it remember previously answered questions? Why isn't there a summary screen of ALL the questions for a related topic so that you can quickly make changes if needed. And I am fed up with the upgrade questions and the assurance MAX guarantees. I thought I was buy TurboTax to ensure that it's done right... but WAIT! If you want to be really sure, it's only $50 more. Oh, and look how complicated your tax form is, you should really think about upgrading and getting assistance from a LIVE agent! Enough is enough. TurboTax isn't cheap. This may be my last year with TurboTax.
Date published: 2021-05-08
Rated 1 out of 5 by from Turbo Tax is becoming very cumbersome!!!!!! It won't bring information from financial institutions without a lot of work and angst!
Date published: 2021-05-08
Rated 5 out of 5 by from Very Intuitive I feel like the tax accountants are right here with me. I had a questions and an accountant called me back in less than 3 minutes as promised; it it an amazing service which I LOVE.
Date published: 2021-05-08
Rated 5 out of 5 by from Best tax help Could not complete this task without Turbo. Software makes it easy to complete the process each year. I would not consider using any other product.
Date published: 2021-05-08
Rated 5 out of 5 by from Easier and Faster than ever for TY 2020! The program seems to keep getting faster to use each year. I really like how the program remembers previous year's entries (and payment methods and destinations). One pet peeve is sometimes you are shown and actual tax form for missing information. As in you forgot to check a box or add an value to a field. I thought ALL of these would be covered in the interview format. I also wish previous entries for IRA tax basis and Mortgage was even more clear. The program does carry these values over but sometimes you are asked about them only to find a few screens later that the program does remember them--wish there was a previous year snapshot shown at the beginning of the IRA and Mortgage sections. Overall, great program and will use next year.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is awesome. I will file my tax return ag This is the best software I ever used, Thank you very much.
Date published: 2021-05-08
Rated 5 out of 5 by from Excellent TurboTax TurboTax is easy to use and has help along the way if needed. Filed with confidence.
Date published: 2021-05-08
Rated 3 out of 5 by from Good but needs improvements More tips and details on information are needed. Wasn't sure what to answer in all areas and when you are taken to the website it should take you directly to what you have questions on. It takes you to the main site which is extremely annoying.
Date published: 2021-05-08
Rated 4 out of 5 by from Pretty good Pretty great. Just wish there was better verbiage for non-resident military situations. "We are residents of FL, but stationed in NC-therefore, no NC state tax needs to be paid.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1848