TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from The call I received was great! The lady who called me, the tax specialist, was absolutely amazing! I loved her! She gets a 10/10!
Date published: 2021-08-13
Rated 4 out of 5 by from I feel abanded My tax refund is overdue more than 13 months. Turbo Tax rep says once accepted, (which it was), TT can't help. But IRS is impossible. TT should at least suggest a course of action that I could take.
Date published: 2021-08-13
Rated 5 out of 5 by from easy to use have been using it for many many years love turbo tax intend to keep on using it. love the inclusion of canada
Date published: 2021-08-13
Rated 5 out of 5 by from self employment ease I am self employed and I swear by this software. It puts me at ease that I can ask any question no matter how silly or small and I get a straight forward answer.
Date published: 2021-08-13
Rated 5 out of 5 by from 2020 tax year Karissa was able to provide a great service to me. I had a concern about the stimulus money and how that was going to affect my taxes. She was able to resolve the concern in a very short amount of time. The taxes were prepared very quick and it was nice video chatting with someone with many years in the tax service area.
Date published: 2021-08-13
Rated 3 out of 5 by from Turbo Tax was somewhat easy My tax return kept getting rejected since May of 2020....had very little help trying to figure out why.....four months in was then told to mail in.
Date published: 2021-08-13
Rated 5 out of 5 by from Turbotax is easy to use very helpful It is a great experience as an adult/ young teen to hold just a simple electronic to do ur taxes than making physical copied an making sure everything stays unwrecked or damaged
Date published: 2021-08-13
Rated 5 out of 5 by from Easy to Use Self Employed filing, very easy to put in the numbers, the pop ups that answer questions are a great help.
Date published: 2021-08-13
Rated 5 out of 5 by from We got a first timer over here! This was my first experience using turbo tax. I used them because they are the most well known online tax service. My filing was quite easy through the app and when it came down to the end I decided to speak with a live representative to ensure I did not make any errors that would affect me later. They were polite, quick, efficient and easy to work with. I will be using them again in the future.
Date published: 2021-08-13
Rated 2 out of 5 by from Turbo tax needs help. Extremely frustrating that you have to go thru the same screens every time. There needs to be a way to get where you want in one step.
Date published: 2021-08-13
All TurboTax® Offerings Reviews - Page 1845
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The call I received was great! The lady who called me, the tax specialist, was absolutely amazing! I loved her! She gets a 10/10!
Date published: 2021-08-13
Rated 4 out of 5 by from I feel abanded My tax refund is overdue more than 13 months. Turbo Tax rep says once accepted, (which it was), TT can't help. But IRS is impossible. TT should at least suggest a course of action that I could take.
Date published: 2021-08-13
Rated 5 out of 5 by from easy to use have been using it for many many years love turbo tax intend to keep on using it. love the inclusion of canada
Date published: 2021-08-13
Rated 5 out of 5 by from self employment ease I am self employed and I swear by this software. It puts me at ease that I can ask any question no matter how silly or small and I get a straight forward answer.
Date published: 2021-08-13
Rated 5 out of 5 by from 2020 tax year Karissa was able to provide a great service to me. I had a concern about the stimulus money and how that was going to affect my taxes. She was able to resolve the concern in a very short amount of time. The taxes were prepared very quick and it was nice video chatting with someone with many years in the tax service area.
Date published: 2021-08-13
Rated 3 out of 5 by from Turbo Tax was somewhat easy My tax return kept getting rejected since May of 2020....had very little help trying to figure out why.....four months in was then told to mail in.
Date published: 2021-08-13
Rated 5 out of 5 by from Turbotax is easy to use very helpful It is a great experience as an adult/ young teen to hold just a simple electronic to do ur taxes than making physical copied an making sure everything stays unwrecked or damaged
Date published: 2021-08-13
Rated 5 out of 5 by from Easy to Use Self Employed filing, very easy to put in the numbers, the pop ups that answer questions are a great help.
Date published: 2021-08-13
Rated 5 out of 5 by from We got a first timer over here! This was my first experience using turbo tax. I used them because they are the most well known online tax service. My filing was quite easy through the app and when it came down to the end I decided to speak with a live representative to ensure I did not make any errors that would affect me later. They were polite, quick, efficient and easy to work with. I will be using them again in the future.
Date published: 2021-08-13
Rated 2 out of 5 by from Turbo tax needs help. Extremely frustrating that you have to go thru the same screens every time. There needs to be a way to get where you want in one step.
Date published: 2021-08-13
All TurboTax® Offerings Reviews - Page 1845