TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Problems with TurboTax Had to delay filing for three months waiting for a Turbo Tax problem with the program regarding a Schedule C vehicle expense looping problem to be fixed by Turbo Tax. Spent at least 5 hours with representatives trying to fix it and they finally told us after much searching and trying to fix that we would have to wait until the Turbo Tax problem was fixed. Turbo Tax would announce to all Schedule C filers when they fixed the problem. To date, it has not been fixed. We simply had to file and did so without the problem being being solved by Turbo Tax. And very frustrating...we signed up to use Turbo Tax Premier, Fed and State through Fidelity Investments where we were to get the program free. We always accessed Turbo Tax through Fidelity and not by going on line directly to log in. But by having to wait three months hoping the Turbo Tax vehicle looping in Schedule C, by then we were only given Premier Fed and State with a $20 discount, rather than free! We have used Turbo Tax only for years. We now are not sure what we will do next year.
Date published: 2021-05-08
Rated 5 out of 5 by from easy hardest part since using another company was finding my last years AGI, but Turbo Tax listed those instructions which made it easy.
Date published: 2021-05-08
Rated 5 out of 5 by from User friendly software. The software is so helpful. And I can ask questions w/ common answers. Love it.
Date published: 2021-05-08
Rated 5 out of 5 by from great awesome experience super easy and fast would use again
Date published: 2021-05-08
Rated 5 out of 5 by from Simple and Easy to use They informed me when I was missing some information and directed me to the area where it was missing from. Couldn't have done it without TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Really good Really good made all easy and good thanks ill use it next year
Date published: 2021-05-08
Rated 3 out of 5 by from fees I should be able to have my fees taken out of my checking acct. As a long time customer you should let me pay it with checking acct.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is Easy, fast, and convenient Filing my taxes is easy, fast, and convenient for whatever time of the year.
Date published: 2021-05-08
Rated 4 out of 5 by from Been a satisfied customer for over a decade There was a learning curve at first but once you get used to it it's quite easy. the system remembers many of the tedious information which is a time saver.
Date published: 2021-05-08
Rated 5 out of 5 by from easy to use It was quick and easy to use, easy to understand!!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1840
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Problems with TurboTax Had to delay filing for three months waiting for a Turbo Tax problem with the program regarding a Schedule C vehicle expense looping problem to be fixed by Turbo Tax. Spent at least 5 hours with representatives trying to fix it and they finally told us after much searching and trying to fix that we would have to wait until the Turbo Tax problem was fixed. Turbo Tax would announce to all Schedule C filers when they fixed the problem. To date, it has not been fixed. We simply had to file and did so without the problem being being solved by Turbo Tax. And very frustrating...we signed up to use Turbo Tax Premier, Fed and State through Fidelity Investments where we were to get the program free. We always accessed Turbo Tax through Fidelity and not by going on line directly to log in. But by having to wait three months hoping the Turbo Tax vehicle looping in Schedule C, by then we were only given Premier Fed and State with a $20 discount, rather than free! We have used Turbo Tax only for years. We now are not sure what we will do next year.
Date published: 2021-05-08
Rated 5 out of 5 by from easy hardest part since using another company was finding my last years AGI, but Turbo Tax listed those instructions which made it easy.
Date published: 2021-05-08
Rated 5 out of 5 by from User friendly software. The software is so helpful. And I can ask questions w/ common answers. Love it.
Date published: 2021-05-08
Rated 5 out of 5 by from great awesome experience super easy and fast would use again
Date published: 2021-05-08
Rated 5 out of 5 by from Simple and Easy to use They informed me when I was missing some information and directed me to the area where it was missing from. Couldn't have done it without TurboTax
Date published: 2021-05-08
Rated 5 out of 5 by from Really good Really good made all easy and good thanks ill use it next year
Date published: 2021-05-08
Rated 3 out of 5 by from fees I should be able to have my fees taken out of my checking acct. As a long time customer you should let me pay it with checking acct.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is Easy, fast, and convenient Filing my taxes is easy, fast, and convenient for whatever time of the year.
Date published: 2021-05-08
Rated 4 out of 5 by from Been a satisfied customer for over a decade There was a learning curve at first but once you get used to it it's quite easy. the system remembers many of the tedious information which is a time saver.
Date published: 2021-05-08
Rated 5 out of 5 by from easy to use It was quick and easy to use, easy to understand!!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1840